1. Jackie L. Marker
(313) 516-1579, jl.marker@att.net
Objective
I am seeking a position that will allow me to utilize and expand on the skills I have acquired while earning my
Bachelor’s Degree, as well as, from my history of work in account management, social media, writing and
customer service.
Proficiencies
Microsoft Office® (Excel, Word, PowerPoint, and Outlook)
Automotive Recruiting (Ford Motor Company) Microsoft SharePoint
Technical Recruiting (Ford Motor Company) Lotus Notes
Corporate Recruiting (Ford Motor Company) Citrix®
Cold-Calling Applicants Salesforce.com®
Social Media Marketing BrassRing (2XB)
Candidate Sourcing ILC
Candidate Profile Screening Workday®
Medical Screenings MCSII®
Background Checks Multi-line Switchboard
Applicant Tracking Typing 73 WPM
Corporate Communications Networking
Small Business Blogging/Marketing
Professional Experience
IBM Corporation/Ford Motor Company 2015-Present
Program Coordinator (Recruiter I) – Short-Term Contract Employee
US Automotive Program Coordinator working at Ford Motor Company as an IBM contract employee. I
participate at all levels of the recruiting process, from cold-calling candidates to onboarding. I also make sure
that hiring teams and candidates follows Ford Motor Company corporate rules.
I am responsible for scheduling candidates, making sure their profiles and applications are filled out, their travel
is arranged, and arrival is prompt for their interview.
My duties also entailed me making welcome calls to all applicants prior to their scheduled start date, background
variance resolution and medical screenings, and data entry.
I provide onboarding for employees at the leadership level down to internship level.
I utilize my time management and multitasking skills daily while coordinating with candidates and the hiring
teams when scheduling interviews.
I work as a team with my colleagues and third party vendors to ensure that all applicants have been processed
accurately and expediently.
2. Taylor School District May 2015-Nov 2015
Substitute Secretary
Fill-in for permanently employed secretaries across the district in varying department ranging from
Elementary, Middle and High School, Transportation, Utility, Food Service, Pupil Accounting and
Special Education
Monitor student medications and Diabetic students at elementary schools
Process student attendance while substituting in the schools for substitute teachers and process free and
reduced lunch forms using MISTAR
Type documents for counselors, principals, or assistant principals
Register new and returning students into the school district
Monitor sign-ins and sign-outs
Operate multi-line phone
Operate secure door system and monitor who comes in and out
Complete any other tasks assigned by the secretary if they know ahead of time they will be out of the
office
Self Employed 2008-October 2015
Freelance Writer/Tutor
Assist students in understanding literary texts for English courses
Writing articles and managing social media platforms for small family-owned companies
Editing and proofreading papers for students and professionals
Helping students organize thoughts and ideas for research papers
Heritage Media Group February 2014-November 2014
Account Manager / Receptionist
Managed customers’ and contractors’ accounts
Customers’ and contractors’ accounting (accounts payable and receivable) by processing cash, checks,
money orders and credit cards
Operated computers programmed with accounting software and circulation software to record, store
and analyze information to prepare delivery manifests twice weekly for three papers
Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes on
newspaper delivery manifests
Accessed computerized financial information and circulation records to answer general questions as well
as those related to specific customer or carrier accounts
Calculated, prepared , and issued bills, invoices, account statements, and other financial statements for
subscribers and carriers
Sales for subscriptions, advertisements, obituaries and announcements
Followed up on potential sales leads
3. Composed collection, subscription, and sales follow-up letters
Assisting customers with creation of classified advertisements, announcements and obituaries
Placing orders
Proofreading written material
Assisting creation of newspaper editions as well as newsletters distributed to local businesses and
schools to attract new carriers and subscribers
Helped solve customer service issues and complaints
Entertainment Publications April 2011 - August 2011
Intern
Proofreading and editing materials for publication using MCSII
Approving and disapproving materials to be published
Managed customer contracts using Salesorce.com
Approved/disapproved customer contracts
Ensured that customer contracts were fulfilled
Managed prioritization of publishing materials
University of Kentucky July 2009-May 2010
Student Worker
Customer service in the Student Center Food Court
Cashiering and counting down the register at the end of the day
Following proper cooking and sanitation guidelines
PetsMart, Inc September 2006 – December 2008
Dog Groomer
Built relationships with clients to guarantee return visits
Tracked pets grooming needs and special requests
Managed pets medical records
Education
Oakland University – Rochester, MI September 2010 – April 2013
Bachelor of Arts in Creative Writing
Course work has included editing/proofreading skills, working in a multi-disciplinary team, researching and
analyzing diverse topics, delivering concise presentations and reports on my research.
4. References
Larry Hart, IBM Corporation, 248-390-5357
Kelley Graves, BroMenn Medical Center-Professional, 309-825-1987
Susan Laine, Heritage Media—Professional, 313-506-3337