1. CURRICULUM VITAE
Jack Jacob
Dubai, United Arab Emirates
Contact:- +971509183501
mailtojack177@gmail.com
• Personal Statement
A conscientious and professional Operations Executive with extensive experience in
banking, finance roles, currently seeking a suitable position. A highly organised and
efficient individual, whose thorough and precise approach to projects has yielded excellent
results.
• Skills& Knowledge
 Finacle:- Banking operating system
 UAEASR :- central bank system
 As400
 CRM- Oracle based system
 COGNOS :- Payments Management system
 Finn One
 Business Process Management (BPM)
 SWIFT Alliance
 MS Office tools
 Word Processing
 Computerized Accounting
 World Check
 Smart Business
 Me Mobile
 Bank net
 SIGCAP (signature Capturing)
 Reconciliations
 Archival of Valuable documents and maintenance
• Work Experience
Emirates NBD Bank PJSC Oct 2008 to Present
Operations Executive: – Emirates Money Sep 2012 to till date

2.  Processing and disbursal of loan application received by Sales team by monitoring
closely the discrepancy. Maintains MIS for the same.
 Tracking clearance and returns of the Emirates Money accounts such as Cash, PDC, DDA
& Disbursal Accounts and posting the same to customer account through Finn one
system.
 Prepares and circulate daily reconciliation of Emirates Money internal accounts.
 In charge of the requisition & inventory of stationery for the whole unit. Coordinating all
the needs of the unit/department & directly asking approval from the unit Head.
 Maintain Memos, Disbursal chq inventory records, Key Hive records, medical
certificate records, leave system disable and Stamp inventory records for audit purpose.
 Responsible for closing the customer loan in the system as per request and issue
clearance letter
 Monthly Reconciliation in MARS reconciliation system.
 Responsible for sending vital MIS reports to the management such as Gold MIS,
Representation MIS, and Monthly recovery MIS, Pre and Post EMI presentation MIS
and CRM MIS.
 Responsible for conducting Gold audit monthly in DMCC and check the stock
availability.
 Responsible to respond immediately to the mails and take necessary action to different
queries
Processor:- (ARC-OPC) Account Relationship
Center
July 2008 to Sep 2012
Processing Corporate and Individual Banking applications (Finacle System).
Preparing new fixed deposits and maintenance of existing deposits
Processing Corporate Banking applications (Sigcap System) for corporate customers.
Processing Central Bank applications
Resolving customer issues thru a prominent ORACLE systems known as CRM and CET.
Preparing daily MIS and work plans and reporting higher Management.
 Verification of Account opening and account maintanance documents
 Processing of Salary Prepay card applications
 Archival of Documents
 Handled E-channels Functions ie, Online banking, Me-Mobile and Smart Business.
 Running Customer account statements.
National Bank of Ras Al Khaimah Sep 2007 to July 2008
Relationship officer: -
Meeting existing customers to generate business.
Providing Credit card and Loan Service.
 Open Current account for Individual and Corporate customers.
 Selling Insurance products to prospective Individuals.
Assisting clients in activating and accessing internet banking.
ICICI Prudential Life Insurance Co. Ltd
Financial Services Consultant: - Aug 2006 to Aug 2007
 Analysing the market and provide a pre monthly report on my business.
 Marketing the various ICICI Prudential Life Insurance products.
 Suspecting customers and create awareness on need of insurance.

3. Providing financial solution to customers through investments and insurance &
Providing after sales service to the clients.
• Education
Karunya University, India 2004 to 2006
Master of Business Administration
Specialized in Finance & Marketing Management
Mahatma Gandhi University, India 2000 to 2003
Bachelor of Science
Higher Secondary Education, India 1998 to 2000
Science
Specialized in Biology Science
• Personal Details
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 Date of Birth : 30th
Jan 1983
 Nationality : Indian
 Marital Status : Married
 Highest Qualification : MBA in Finance & Marketing (Dual Specialization)
 Hobbies : Travelling, Internet etc.
 Languages Known : English, Tamil, Hindi, Malayalam etc.
 Passport No : F7487898
• References
References are available on request.