This document outlines the aims and rules of a six-month bootcamp program. The program aims to help each participant develop a business that represents them, plays to their strengths, engages with others effectively, and allows them to achieve their desired results. The rules of the bootcamp emphasize working hard, working together, and learning through application. This month's focus will be on feedback, including the AWARE model of feedback, customer feedback from websites, and physical feedback from one's environment. The document defines feedback, discusses growth mindset and two-way dialogue in receiving feedback, and introduces the feedback matrix for acknowledging different perspectives on feedback.

2. Bootcamp Aims
At the end of six months we EACH
will have a business that:
Represents us
Works to our strengths
Is more than just us
Engages effectively with others
Is able to reap what we desire

3. Bootcamp Rules
1.Work at it
2.Work at it ‘together’
3.Work at it ‘by learning and
applying’
4.RESPECT each other
5.Encourage each other

5. Aims of this months BIG:
• An introduction to Feedback – The
AWARE model and Feedback Matrix
• Customer Feedback - what your
website is saying about the customer
journey
• Physical ‘Feedback’ – what your body
is telling you about the environment
you have created

7. What is Feedback?
• Information communicated for
the purpose of learning
• A means by which we change
thinking and behaviours
• An ‘Improvement Experience’
– For you & your businesses
and for ALL stakeholders

8. What does Feedback look like?
Growth
Mindset
Two-way
Dialogue
Action
Orientated
• being open to
suggestion
• actively soliciting
opinion
• commitment to
develop and build
your strengths
• setting
expectations
• ongoing input on
your progress,
• asking questions
• understand the feedback
given
• identify areas of weakness
• commit to actions to
improve performance
• SMART goals for positive
progress

9. What is your current
‘mindset’ to feedback?

10. The Lean In ‘AWARE’ Model for
Feedback
1.A – Ask for it
2.W – Watch the emotions
3.A – Ask questions
4.R – Reach out for different
perspectives
5.E – Engage your potential

11. Taking Stock
(2 minute review)
The AWARE questionnaire

13. Feedback Matrix
Why?
• Encourages you to acknowledge
the source of the feedback
• Positives and negatives are
considered
• Become self-aware and
acknowledge limitations
• Identifies learning needs

15. Finally a word on the
Lean Start-up
The Lean Start-up
Principles
1.The omnipresent entrepreneur
2.Extreme uncertainty is the
context your ideas live in
3.Validation and testing
4.Build – Measure – Learn
5.Accounting and Accountability

16. Lean Feedback Loop

17. Increase opportunity for
feedback

18. A BIG welcome to:
Followed By