This document contains a resume for J. An F. Gutierrez. It summarizes his education, which includes a Bachelor's degree in Information Technology, career highlights as a database administrator, certifications in ITIL and Oracle, work experience including current roles at Hewlett Packard and Procter & Gamble, technology skills in databases, servers and networking, and a objective to apply his IT knowledge and skills to attain high performance.

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
J. An F. Gutierrez
Objective
To join in an organization where my skills and knowledge in Information Technology would be effectively
applied and attain a high level of performance.
Education
2003 – 2007 TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
Bachelor of Science degree in Information Technology, March 2007
Deans List
Resident scholar
1995 – 1999 NORTHERN RIZAL YORKLIN SCHOOL
High School Diploma, March 1999
Career Highlights
 DBA of the Quarter for 2013 2nd quarter and 2014 for the 2nd quarter
 DBA of the month January 2014
 DBA of the month for August and December 2013
 Nominated DBA of the month for May, June and July 2013
 Projects
o MS SQL Server patching for versions 2005 2008 2008R2 2012
o MS SQL Database Health Check
o MS SQL Server monitoring implementation
o Automated SA account Password reset
o Ticket reduction project for Oracle
o Oracle Home cloning
o Oracle patching
 Best Research and Development Project, SUM (Harvard Business Publishing’s Stepping Up to
Management) Batch 6 in 2009
 Team Player and Detailed Oriented
 Aspires to provide relevant and quality performance all the time
 To be well rounded in the field of Information Technology from Database management to Network
and Systems administration.
Certifications
 ITIL certified V3 August 14 2013
 1Z1 051 passed

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
Work Experience
Present
Hewlett Packard Philippines Corporation
Procter and Gamble
Database Administrator
 Installation and configuration of MS SQL Database 2000/2005/2008/2008R2/2012/2014
 Installation and configuration of SSRS SSIS SSAS
 Database recovery
 Point in time recovery
 Database Restoration, Mirroring and Database failover
 Datafile shrinking and other database server task for Oracle and MSSQL
 Account management for Oracle and MSSQL
 Configuration of linked servers for Oracle and MSSQL
 Server maintenance for Oracle and MSSQL
 Instance creation and decommissioning for Oracle and MSSQL
 Database creation and decommissioning for Oracle and MSSQL
 Oracle installation 9i 10g 11i 12c
 Import export Oracle
 Datapump 10g 11i
 Version patching for Oracle and MSSQL
 Responsible for investigating, analyzing and fixing ORA Errors, alerts and other errors for Oracle
and MS SQL database servers.
 Responsible for upgrading and rolling out upgrades for MS SQL databases
 Responsible for Database tablespace and object management for Oracle and MS SQL databases
 Responds to customer queries and request
 Responsible for storage, space and capacity managements for Oracle and MS SQL databases
 Monitor and maintain Service manager for tickets escalated by L1 and L2 support.
 Responsible for maintaining and escalating tickets and request for Change request, Fulfillment
request and Incident tickets within SLAs TTO or Time to own and TTR Time to resolve.
 Responsible for granting access and privileges escalated by Level 1 and 2 support
 Support internal teams in resolving customer errors and alerts
 Problem Manager, Database Backup Manager, Availability Manager, Incident Manager
Technology
Oracle 9i/10g/11i/12c Datapump RMAN
Microsoft SQL server 2000/2005/2008/2008R2/2012/SSIS/SSAS/SSRS TSQL
Unix Linux HP Data protector

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
June 2011 – 2012 September
Computer Sciences Corporation
Client: Chevron Holdings Inc.
Senior Server Analyst
 Perform troubleshooting and maintenance tasks for Oracle databases from bouncing
servers to back up using RMAN, multiplexing and etc.
 Monitoring the hardware and operating systems, including availability, performance and
health of different servers e.g. Exchange, SAP, Oracle, Active Directory, DNS, Unix and
messaging servers
 Responsible for investigating analyzing and troubleshooting errorsalerts on different
servers inside Chevron infrastructure
 Perform troubleshooting and maintenance tasks for server systems, applications and
from bouncing servers to back up, and etc.
 Responsible for monitoring and escalating tasks and incidents for servers and
applications.
 Monitoring applications on servers, Oracle databases, and websites including up/down,
accessibility, and response time.
 Responsible for maintaining, troubleshooting and creating snapshots tasks of virtual
servers in VMWare
 Ensures that the HP SIM tool is working properly, and activate backup server incase of
outage.
 Performs installation, maintenance and backup of HP SIM as the Subject Matter Expert.
 Ensures that the Sitescope tool is working properly.
 SAP printer administration, as well as assisting end users remotely with SAP printer
incidents and requests.
 Conduct training sessions for HP SIM
 Develop skills as a subject matter expert for specified Chevron customers for whom the
Enterprise Monitoring team provides support.
 Analyze, generate and report team metrics, activity and performance
 Responds to customer inquiries and assists with customer requests.
 Ensures turnover activities are performed.
 Provides stakeholder’s reports or any metric reporting requested by the customers.
 Ensures process documentation is updated and current.
Environments: Oracle 11g database, SAP, NetIQ AppManager, Security Manager, Notify, HP-SIM, HP
Data Protector, Remedy, Oracle 11g, SCOM, Turnover, Checklist, HP-OVO, VM Ware, UEM, PKI,
Messaging Dashboard, Sitescope, ITSM Analytics

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
JOHN CLEMENTS CONSULTANTS, INC. August 2008 – June 2011
12B LKG Tower, 6801, Ayala Avenue, Makati City
IT specialist (August 2008 – June 2011)
Web Administrator Consultant(June 2011 – Present Part time)
 Website Administration and Monitoring. Perform modifications and maintenance on John Clements
website.
 Setting up of LAN (Networking/Cabling) Router configuration.
 Have created graphics for Tarps, Flyers and other advertisement materials for different events of
John Clements
 Troubleshooting and Diagnosing computer problems both on Laptop and Desktop system
 Fixing internet connection both on wireless and cabled
 Repair and reinstallation of different software and applications e.g. Operating System (Windows XP,
Vista, CentOS, Fedora13, RedHat), drivers for integrated parts.
 Troubleshooting Printers
GOLDWING ENTERPRISE September 2010 – Present
IT Supervisor/System Administrator (Part time)
 Ensures that the technical aspects of GoldWing Enterprise are in good condition
 Coordinates with supplier for technical equipment
 Coordinates with ISP for internet connections
 Ensures that security are enforced
 Ensures that the applications needed for operations are in good condition
 Cabling from Switch to Workstations
 Configure switch and Router (LAN)
 Troubleshoot network problems
 Troubleshoot Internet connection (Wired/WIFI)
 Windows 2003 server maintenance
 Troubleshoot Computers (Desktop/Laptop/Network and server)
 Troubleshoot Printers
E-Telecare Global Solutions September 2007 – August 2008
Technical Support Representative
 Technician for Dell Systems.
 Troubleshooting and Diagnosing Computer Problems both on Laptop and Desktop system.
 Fixing internet connections both on wireless and hardwire cables.
 Repair and reinstallation of different software and applications like Operating System( Microsoft XP
and Vista), Drivers for integrated and add on parts.
Xinapse Solutions March – May 2006
Assistant Web Developer (Practicum)

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
 Assistant Web Developer.
 Creating Database.
GoldWing Enterprise 2004 – 2006
Junior Graphic Artist (Freelance)
 Graphic Artist - Creating Design for T-Shirts.
 Creating layouts for collections of designs.
 Developing films for printing.
 Color separation.
Extra Curricular Activities
TASK FORCE – COST EFFICIENCY 2009
John Clements Consultants Inc.
Technology Consultant
 Created a project that focuses to reduce the following operating costs by an average of 10% during
the 2nd Quarter of 2009.
 Coordinate and consolidate recommendations from the group for the presentation to upper
management.
 Photography
 Digital designing and printing
 Badminton, Biking and Basketball
EVENTS COMMITTEE 2008 - 2011
John Clements Consultants Inc.
Seminar and Training Attended
MISNET
May 2015
 MS SQL Database 2014
HP
July 2015
 Thinking on your feet
HP
 Scheduled to take 462 MS SQL certification
HP
August 2013
 ITIL certification training
HP
March 2013
 Problem Management

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
 Incident Management
 Change Management
 PL SQL training
Chevron Philippines
June 2011
 Change Management
 Lean Sigma IT Boot camp
 Intercultural Management Training May 2012
John Clements Consultants Inc.:
December 2009
 Stepping Up to Management (Leadership Development Program) Harvard Business
Publishing (12B LKG Tower Basement 1 Training Room)
Rivan System
January 2009
 CCNA bootcamp
Manila
Etelecare Global Solutions
2007
 Dell Technician Certification
Eastwood Quezon city
Technological Institute of the Philippines:
2003 – 2007
 I.C.D.L.(International Computer Driving License)
January 12, 2003
 H.T.M.L. (Hyper Text Markup Language)
December 6, 2005
 P.H.P. (Hypertext Preprocessor)
August 10, 2006
 Oracle Installation
January 12, 2006
 Oracle Modules 1-4
2004 - 2006
Research Paper Prepared
July 2010
JCCI ERP
 Propose a business concept / product following the format: description of the business concept and
product, opportunity and strategy, target market and projection and the competitive advantage.
Personal Information
Date of Birth : June 6, 1982

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#4 Apollo drive Sierra Monte North View Fillinvest Quezon City, Philippines
Contact Nos.: 0917 5134466
Email: j.angutierrez0606@yahoo.com
Language : English, Filipino, Chinese (Basic)
Skills :
 Oracle 9i, 10g, 11g, 12c, MS SQL 2000/2005/2008/2008R2/2012/2014, Form Builder, SQL, PLSql,
SQL Developer, TSQL
 SAP
 CISCO (Static Routing, RIP v2, OSPF, EIGRP, VTP, STP, 802.1Q, 802.1w, VTP, STP, Frame relay,
PPP etc.)
 Microsoft Server 2003 Active Directory, DNS, GPO, Backup and Restore, Group Policy etc.
 Linux distribution such as RedHat, CentOS and Fedora
 Unix Servers
 Windows Application Software.
 Adobe Photoshop and Illustrator, Corel Draw, Macromedia FreeHand, Macromedia Fireworks.
 SAP, NetIQ AppManager, NetIQ Security Manager, SCOM, HP Data Protector, Notify, HP SIM,
Remedy, HP OVO, VM Ware