Indium, a Software QA Company in USA has its IP tool 'iScoute' to monitor website performance by mimicking actions of real users

1. iScoute – Website Monitoring Tool

2. iScoute 2016
Indium Software | www.indiumsoft.com 1
iScoute – Website Monitoring Tool
Have you ever put yourself in your customer shoes and thought of the below questions
(OR)
It is imperative for organisations that have customer facing portals to think through the following
questions
 Are you aware of what is happening to your website or portal from the End-user’s
perspective?
 Is it taking more time to load your webpage?
 Are they experiencing issues such as page loading, page not displayed, Session Expiry?
 Is customer satisfied using your website?
Typically servers, networks, protocol layer, URLs etc., are monitored but not the end-user’s real-
time experience. So, taking it a little serious could benefit in the long-run from revenue and
customer satisfaction perspective.
iScoute is a subscription-based Remote Website Monitoring service that ensures satisfactory
performance (w.r.t. transaction response time) and uptime/availability of your e-business from
the users perspective, by monitoring, escalating, notifying, reporting and analysing the statistics
in a way to minimize negative PR and improve sales.

3. iScoute 2016
Indium Software | www.indiumsoft.com 2
Key Benefits
 Affordable and easy to deploy solution
 Monitors your e-business or portals 24/7
 Provides an end-user view of your website / portal performance by mimicking actions of
real users
 Automated escalation of an issue through email notification/alert to the personnel in-
charge, well before the users contact your helpdesk
 Exhaustive Summary Report with clear statistics to analyse the downtime and response
time issues
 Limited or no manual intervention to check the availability of the target
system/application
 Various iScoute flexible pricing packages offer “Just pay for what is required! “ – refer the
table below.
Flexible Pricing Packages:
1 week trial period -
FREE!!!
Starter Pack - $500/month Advanced Pack - $ 900/month
 1 Transaction
Scenario monitor
 Hourly checks
 Summary Report
 2 Transaction
Scenarios monitor
 24/7 checks
 CSV Statistics
Download
 3 Email Alert Contacts
 3 Login Ids
 IE or Firefox Browser
 1 Leased Line Network
connection
 1 Location Monitoring
 4 Transaction Scenarios
monitor
 24/7 Checks
 CSV Statistics download
 5 Email alert contacts
 5 Login Ids
 SSL Monitoring
 IE or Firefox Browser
 1 Leased Line Network
connection
 1 Location Monitoring
Note:
 Any new transaction to be included for monitoring is $60 per additional
transaction/month; $100 per pair/month, if chosen in pairs
 Any change in the existing transactions will incur a onetime payment of $50 per change
 Additional location monitoring or Networks (DSL, 1M, 2M, 8M or 100M) or Browsers will
be treated as a new Starter Pack