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www.NuvoSys.com<br />We Focus on Your IT So You Can Focus on Your Business<br />
Agenda<br /><ul><li>About Us
Data & Voice Network Savings And Improvements
IP PBX Solutions
Remote Support
Introduction to managed services
Thorough Initial Assessment and Asset Management
24/7 Monitoring, Alerting and Reporting
Security Monitoring and Reporting
Automated Preventative Maintenance
Quarterly Business Reviews
Access Control – Governance, Risk & Compliance
Conclusions</li></li></ul><li>About Us<br />
Optimization Self Analysis<br />Ask yourself; “Are we in control?”<br />Financial Performance:<br /><ul><li>Could your net...
Are you checking regularly for vendor charging errors, e.g. charge before start date, after cease date, double billing, ir...
Does your payable group constantly fight with your telecom vendor over billing problems?
Are you paying for dead/unused circuits?
Are your circuits priced correctly?
Are you taking advantage of market versus tariff pricing?</li></ul>Physical Performance:<br /><ul><li>Do you have an accur...
Do you perform crossover and payback studies (aggregation)?
Do you have a network topology and is it up to date?
Have you ever attempted a POP/Data Center re-homing exercise?
Have you ever considered wholesale services, e.g. interconnecting to carrier networks?
Do you have a strategic (5 year) telecom plan?</li></li></ul><li>Save<br />Plan<br />Save<br />Plan<br />Manage<br />Plan<...
VendorNegotiations</li></ul>Data Preparation &<br />Cleansed Data<br />Recommendations<br />Telecom Expense Management:<br...
Operations, Planning, …</li></ul>-<br />-<br />Analysis<br />Analysis<br />Analysis<br />Network Grooming Optimization<br ...
Un-needed services
Inefficient purchasing</li></ul>Initial claims and settlement of invoice overcharging and dead circuits/assets<br />Ongoin...
IP PBX Solutions<br />Cablevision SIP Product support:<br />LinksysCisco SPA<br />Microsoft Response Point<br />Future – H...
Remote Support<br />To Increase Productivity & Protect Mission-Critical Data use our remote solutions to increase producti...
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NuvoSys Solutions, LLC

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A little bit of who we are and what we do.
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NuvoSys Solutions, LLC

  1. 1. www.NuvoSys.com<br />We Focus on Your IT So You Can Focus on Your Business<br />
  2. 2. Agenda<br /><ul><li>About Us
  3. 3. Data & Voice Network Savings And Improvements
  4. 4. IP PBX Solutions
  5. 5. Remote Support
  6. 6. Introduction to managed services
  7. 7. Thorough Initial Assessment and Asset Management
  8. 8. 24/7 Monitoring, Alerting and Reporting
  9. 9. Security Monitoring and Reporting
  10. 10. Automated Preventative Maintenance
  11. 11. Quarterly Business Reviews
  12. 12. Access Control – Governance, Risk & Compliance
  13. 13. Conclusions</li></li></ul><li>About Us<br />
  14. 14. Optimization Self Analysis<br />Ask yourself; “Are we in control?”<br />Financial Performance:<br /><ul><li>Could your network deliver the same performance at a lower cost?
  15. 15. Are you checking regularly for vendor charging errors, e.g. charge before start date, after cease date, double billing, irregular charges?
  16. 16. Does your payable group constantly fight with your telecom vendor over billing problems?
  17. 17. Are you paying for dead/unused circuits?
  18. 18. Are your circuits priced correctly?
  19. 19. Are you taking advantage of market versus tariff pricing?</li></ul>Physical Performance:<br /><ul><li>Do you have an accurate inventory of your circuit base?
  20. 20. Do you perform crossover and payback studies (aggregation)?
  21. 21. Do you have a network topology and is it up to date?
  22. 22. Have you ever attempted a POP/Data Center re-homing exercise?
  23. 23. Have you ever considered wholesale services, e.g. interconnecting to carrier networks?
  24. 24. Do you have a strategic (5 year) telecom plan?</li></li></ul><li>Save<br />Plan<br />Save<br />Plan<br />Manage<br />Plan<br />Save<br />PHASE 2<br />PHASE 3<br />PHASE 1<br />Settlement:<br /><ul><li>Claims
  25. 25. VendorNegotiations</li></ul>Data Preparation &<br />Cleansed Data<br />Recommendations<br />Telecom Expense Management:<br />Reconciliation<br />Regular Updates<br />Review<br />Review<br />$$ Cash<br />Data Preparation & Reconciliation<br />Inventory & Invoices for:<br /><ul><li>Finance
  26. 26. Operations, Planning, …</li></ul>-<br />-<br />Analysis<br />Analysis<br />Analysis<br />Network Grooming Optimization<br />$$ Cash<br />Reconciliation<br />Benefit<br />Network Optimization:<br />FinancialPhysical<br />-<br />-<br />RecommendationsMigrations<br />Network MgmtExpense Mgmt<br />$$ Cash<br />Reconciliation<br />Benefit<br />Cleanse, Analysis & <br />Outsourcing Networks & Services <br />Overcharge<br />Recommendations<br />Network Services<br />We Deliver Savings And ImprovementsExpenses, Optimization and Outsourcing<br />Example Deliverables:<br /><ul><li>Phase 1 Telecom Expense Management: </li></ul>Cleansed and Normalized Inventory and Invoices to feed into client’s systems.<br />Service Optimization cost savings, e.g. <br /><ul><li>Rate optimization
  27. 27. Un-needed services
  28. 28. Inefficient purchasing</li></ul>Initial claims and settlement of invoice overcharging and dead circuits/assets<br />Ongoing cost savings from overcharging and dead circuits/assets. <br /> Negotiate claims and service optimization directly with vendors on your behalf.<br /><ul><li>Phase 2 Network Optimization:</li></ul>Proposals for Optimized Financial and Physical Network Optimization.<br />Managed migration to optimized networks.<br /><ul><li>Phase 3 Outsourcing Networks and Services:</li></ul>Proposals for Outsourcing Network Management and Expense Management Services to GC<br />Transition to Outsourced Services and realization of initial cost savings.<br />Ongoing operation of Outsourced Services and regular cost savings.<br />
  29. 29. IP PBX Solutions<br />Cablevision SIP Product support:<br />LinksysCisco SPA<br />Microsoft Response Point<br />Future – Hardware independent <br />Nuvosys Client Base: <br />Cisco SPA & UCS, Dlink MSRP, Syspine MSRP, MS OCS, Asterisk, Hosted Asterisk, Avaya, Future-Siemens<br />Cisco Select, Asterisk, Avaya, Microsoft Partners<br />
  30. 30. Remote Support<br />To Increase Productivity & Protect Mission-Critical Data use our remote solutions to increase productivity and enable a flexible working environment by making business resources accessible 24/7 regardless of location. <br />With Our Remote solutions, we can:<br />Repair your computers whether the user is at home or in the office<br />Enable direct access to network resources from any location.<br />Predictable subscription payments with no upfront costs. <br />Benefit from enterprise-class security.<br />
  31. 31. Unmanaged vs Managed<br />Unmanaged <br />Managed <br />IT problem occurs<br />Discover issue<br />Place phone call for support<br />Description of problem to the best of one’s ability<br />Travel to site, or use remote access to start digging around for cause of problem<br />Diagnose problems<br />Resolve issue<br />Break/fix method response<br />Unpredictable fee<br />24x7x365 Monitoring<br />Alert of potential issue/alert BEFORE or as problem occurs<br />Instant, accurate diagnosis of problem<br />Rapid remote response or instant self-heal process initiated <br />Proactive response<br />Fixed monthly fee<br />Remote view of entire network<br />
  32. 32. Monitor & Manage<br />Proactive Remote Monitoring Solution<br />Optimum network visibility<br />Central Dashboard capability <br />Help desk services<br />Security monitoring<br />Network optimization<br />Proactive Remote Management Solution<br />Negotiable, affordable SLA agreements<br />Score operational performance<br />Compliance assurance<br />Performance benchmarks<br />Reports so you KNOW what has been going on<br />
  33. 33. Package Contents<br /><ul><li>Thorough Initial Assessment
  34. 34. 24/7 monitoring, alerting and reporting
  35. 35. Back Up and Security Monitoring and Reporting
  36. 36. Automated Preventative Maintenance
  37. 37. Business Reviews</li></li></ul><li>Inventory and Initial Assessment<br /><ul><li>Initial network assessment
  38. 38. Asset inventory management
  39. 39. Detailed network audits
  40. 40. Warranty tracking</li></li></ul><li>Initial Network Assessment<br />Site Hardware Summary Report<br /><ul><li> Complete overview of your network and its diversity of equipment
  41. 41. Easy identification of obsolete hardware</li></ul>Site Security Report<br /><ul><li> Comprehensive summary of all security patches applied
  42. 42. Complete summary of all MBSA scans performed
  43. 43. Summary of work required to improve site security</li></ul>Site Performance Report<br /><ul><li> Identifies most heavily-stressed devices at a site
  44. 44. Highlights devices that may require immediate upgrades</li></li></ul><li>Detailed Network Audits<br />Audits are run on a predefined schedule<br /><ul><li>Real-time reporting of new assets
  45. 45. Audits can include anything with an IP address:</li></ul>Desktops<br />Laptops<br />Servers<br />Network devices such as routers and switches<br />Network-attached devices such as printers, fax, scanners, VoIP phones<br />
  46. 46. Asset Inventory Management<br />Hardware Assets<br /><ul><li> Detailed hardware inventory
  47. 47. Warranty tracking
  48. 48. Comprehensive monthly reporting</li></ul>Software Assets<br /><ul><li> Complete list of all software patches applied to each system
  49. 49. Software audits to identify all unauthorized software packages
  50. 50. Detailed inventory of all systems</li></ul>Sub-standard Configuration Report<br /><ul><li> Baseline Report identifies configurations that require updates
  51. 51. Asset audits identify under-performing and under-utilized devices</li></li></ul><li>Warranty Tracking<br />Asset Inventory Reports -disaster recovery of mission-critical information<br />Device Attributes Report -up-to-date device warranty information<br />Ensures you do not pay twice for hardware maintenance<br />
  52. 52. Server Health Report<br />Centralized web-based dashboard<br />Alerts<br />Website Monitoring<br />24 x 7 Technology<br />Network and device availability<br />Alerts and pre-failure indicators<br />Real-time Alerting and Monthly Reporting<br />
  53. 53. Policy Modules<br /><ul><li>Fast, easy and standardized monitoring of most devices
  54. 54. 24 x 7 alerting based on what is important for you and your business</li></li></ul><li>Security<br />Reduced Risk<br /><ul><li>Baseline security scanning to detect security holes
  55. 55. Continuous monitoring for viruses, worms, spam ware and other malware
  56. 56. Automated verification of data back up completion
  57. 57. Identification of any failed back ups</li></li></ul><li>Compliance<br />Controlled environment<br />Physical security<br />Disaster management<br />Availability<br />Information security<br />Network security<br />Network health visibility<br />Reports: Patch Status, Hardware Summary, Device Security, Website Monitoring, Windows Server Health<br />
  58. 58. Automated Scripting<br />Settings are automated OR run on a predefined schedule<br />Remote Capabilities<br />Remotely change settings, apply changes and run scripts to eliminate non-crucial site visits<br />Shut down of workstations<br />Save power costs and reduce <br />green house gases<br />Clean-up of temporary files<br />Deletes all files in temporary directories<br />Remotely run scandisk<br />Provides security assurance<br />
  59. 59. Automated Patching<br />Detailed reports allow us to track the status of patches needed, rapidly identify failed patches or find recent patches that are applicable to you.<br />We can control which patches are automatically applied and which require prior approval.<br />
  60. 60. Monthly Reviews<br />Monthly reviews will help you to understand where, when and how to best invest your IT budget and control costs.<br />Executive Summary<br />Establishes an overall report status of an entire site<br />Website Monitoring<br />Up-to-date information of website reliability<br />Patch Status<br />Updated security patches that were applied<br />Server Health<br />Establish performance baseline and identifies areas of improvement<br />Site Performance<br />Cleared alerts, completed tickets, and executed scripts summary information <br />Work Completed<br />Cleared alerts, completed tickets, and executed scripts summary information <br />
  61. 61. Quarterly Business Reviews<br />A pre-scheduled meeting every 90 days to review work and services, and to identify any areas within your IT infrastructure that are of concern.<br />Detailed review and understanding of your needs and pain points<br />Review all reports and business processes tied to IT<br />Set objectives for the next quarter and start planning<br />
  62. 62. Sample Report<br />Executive Summary<br /><ul><li>Provides a high level picture of your entire infrastructure
  63. 63. Establishes a performance baseline that can be measured over time
  64. 64. Quickly and visually identifies any potential risks based on performance trends</li></li></ul><li>Privileged Accounts<br />
  65. 65. Privileged Accounts<br />
  66. 66. Privileged Accounts used Today<br />
  67. 67. CyberArk PIM Market Drivers<br />
  68. 68. CyberArk Vault<br />
  69. 69. Contact Information<br />Executive Management Team<br />Jason Juliano, CISSP, MSCE+I, CCNP<br />President & CEO<br />Email: Juliano@nuvosys.com<br />Account Executive<br />Michael Warren<br />Managing Director of Sales & Business Development<br />Email: warren@nuvosys.com<br />

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