IPDC TRAINING - Effective Writing Skills
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This course provides business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business and international organization environment.
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IPDC TRAINING - Effective Writing Skills
- 2. Where Our Participants Are From 6 Countries “Training programs were delivered effectively by excellent trainers with high quality standard. IPDC has become our preference and choices for our employee’s training development” Fahrizal Tampubolon, MM Head of APRIL Learning Institute I PT Riau Andalan Pulp and Paper Bangladesh Brunai Indonesia Malaysia Thailand Vietnam Participants have attended our programs since 2001 50.000+ 150+ 95+ Open programs offered each year 1000+Major clients and growing... Independently minded and experienced trainer and facilitators 90+Customized learning soluction delivered “ PROFILE OF IPDC TRAINING INSTITUTE 2
- 3. 15 YEARS+ of excellent intraining High quality standard in process on obtaining ISO 9001 CERTIFICATION 100% Customer satisfaction guarantee TRUSTED by many major corporation in indonesia andregion Learning partner and PREFERRED by many corporation Offer a wideranged but FOCUS applied programs EXCELLENT IN SERVICE EXPERIENCED and caringevent staff Trainers are INDUSTRY-TESTED PROFESSIONALS and PROFESSORS gaining for more than 25 years of professional experience coming from international and national firms and nation’s top universities respectively Why IPDC ? PROFILE OF IPDC TRAINING INSTITUTE 3 PT.IPDC Consulting & Advisory | Copyright 2017
- 4. Mission To inspire, equip and empower people, through excellent personal development training and consulting by providing comprehensive professional services to our client and building relationships and develop innovative solutions, which help dynamic people and organizations create and realize value. WHAT DRIVES US We have a dedicated impact team that works under our vision, mission, corporate values and passion Vision Being a Recognized Industry Leader Creating Value for Our Clients Providing a Stimulating and Rewarding Work Environment Capitalizing on Opportunities to Strengthen the Company VMV Vision, Mission and Values PROFILE OF IPDC TRAINING INSTITUTE Vision, Mission and Values 4
- 5. VMV Vision, Mission and Values Committing Corporate Resources to Benefit our Communities Open and honest communication Recognizing Individual and TeamContributions Respect and Integrity Providing an Enjoyable WorkAtmosphere Superior Client Service Our VALUES Ensure the clients’ satisfaction and moment of truth Making high impact for what we do Facilitate the high quality training programs and the process Focus on what is most meaningful for our clients Our PASSION PROFILE OF IPDC TRAINING INSTITUTE 5
- 6. Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said, Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 83786389 Fax (+6221) 8378 6478 E-mail : training@ipdc.co.id; registration@ipdc.co.id www.ipdc.co.id Permanent Office PROFILE OF IPDC TRAINING INSTITUTE 6
- 7. TRAINING CATEGORIES WE OFFERED COMMUNICATION SKILLS OIL & GAS INDUSTRY TECHNICAL KNOWLEDGE ANDPRACTICE HSE PRE-RETIREMENT PROGRAM (PURNABHAKTI) HUMANRESOURCES PRODUCTION SHARING CONTRACT (PSC), ACCOUNTING, FINANCIAL AND CONTRACTUAL ASPECTS LOGISTIC, CONTRACT, AND SUPPLY CHAINMANAGEMENT PROJECT AND PROCUREMENT MANAGEMENT MANAGEMENT ANDLEADERSHIP PURCHASING & MATERIAL MANAGEtMENT MANAGEMENT OFTRAINING 01 02 03 04 05 06 07 08 09 10 11 12 SECRETARIES ANDOFFICE ADMINISTRATION Current SimilarExperiences (in-house training) IPDC has been facilitating a great numbers of In-house And Public Training Programs for the last 16 years. See our website www.ipdc. co.id (Clients and Gallery) to find out on our experiences Please call us for the copy of contract for fact and data verification on our claimed experiences. PROFILE OF IPDC TRAINING INSTITUTE 7
- 8. 8 TRAINING AGENDA Program Objectives Most of us have received emails or any written communication that we’ve found off- putting, inappropriate, or, at a minimum, curt. Striking the right tone and being diplomatic, particularly in business communication, can mean the difference between offending your reader and building important professional relationships. As with any piece of writing, considering audience, purpose, and type of information is key to constructing business communication. Truly finessing your writing so that it works for you, rather than against you, is key to forming strong professional relationships and being effective in your own position. This course provides business writing skills as they relate to the drafting of emails, memos and business letters. During this course, we will describe and apply structuring and business writing techniques designed to cater for the modern business and international organization environment.
- 9. 9 TRAINING AGENDA Program Objectives Upon completion of training, the participants are expected to be able to: • Enhance skill and knowledge in writing higher complex official documents such as Program Proposal, Talking Point, Speech, Structured Report, Note-to-File, and Terms of Reference. • Understand the purpose and importance of diplomacy, emphasis, and tone in business communication • Gain the ability to write difficult professional emails • Learn to use strategies in written communication • Organize and write clear and concise email and instant messages that are appropriate to the organization/company's business culture • Write letters that are clear, precise, and appropriate to the audience • Organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion
- 10. 10 TRAINING AGENDA Agenda Program Topics Highlights Understan- ding the perspectives of Business Writing Writing Strategy All about Writing Report Writing Professional Email and Email Etiquette Effective Business Document Writing Types of Business Written Communication Writing with Impact Do’s and Don’ts in Business Writing Individual Exercises and In- class Assignment
- 11. 11 TRAINING AGENDA Agenda DAY 1 Business Writing Skills Time Sessions Discussion Class Activity 08.00 – 08.15 Opening Sessions and Training Ground Rules 08.15 – 10.00 Introduction to business writing • Definitions of business writing • Recognizing the hallmarks of effective writers • Applying modern day business writing techniques • Three basic stages: planning, writing, completing • Ice Breakers • Lecture • Group Discussion • Video Showing Understanding the perspectives of Business Writing • Structure and flow; Basic Parts • Impact of writing to the organizations • Characteristics of business writing • Developing your business writing style 10.00 – 10.15 Coffee Break 10.15 – 12.00 All about Communication • Understanding the Mehrabian Theory • Ways to communicate: Assertive; Passive; Aggressive • Knowing and understanding audience: Profile; Habit; Needs; Others • Lecture • Group Discussion • Exercise and Practice 12.00 – 13.00 Lunch Break
- 12. 12 TRAINING AGENDA Agenda DAY 1 Business Writing Skills Time Sessions Discussion Class Activity 13.00 – 15.00 Writing Strategy • Organizing thoughts • Pyramid structuring • Developing a compelling storyboard • Achieving flow through effective transitioning • Building a compelling introduction • Ice Breakers • Lecture • Group Discussion • Practice 15.00 – 15.15 Coffee Break 15.15 – 16.45 All about Writing • Organizing ideas and the purpose of your message • Revising and proofreading • Developing a style • Creating a coherent point of view • Removing redundancy • Controlling long sentences • Lecture • Group Discussion 16.45 – 17.00 Lesson Learned and Wrap Up for Day 1 Practice Practice
- 13. 13 TRAINING AGENDA Agenda DAY 2 Business Writing Skills Time Sessions Discussion Class Activity 08.00 – 10.00 Report Writing • Scope of writing • Profiling audience • Look for information • Information analysis • Solution • Organize • Ice Breakers • Lecture • Group Discussion 10.00 – 10.15 Coffee Break 10.15 – 12.00 Professional Email and Email Etiquette • Addressing your Message; Introduction – Body – Conclusion; Format and Content; Subject for email • Writing and replying email and letter • Managing incoming and outgoing email • Lecture • Group DiscussionTypes of Business Written Communication • Results-Oriented Communication • Informational Communication • Persuasive Communication • Negative Communication 12.00 – 13.00 Lunch Break Practice on Writing a Mini Report Practice on writing an Email Message
- 14. 14 TRAINING AGENDA Agenda DAY 2 Business Writing Skills Time Sessions Discussion Class Activity 13.00 – 15.00 Effective Business Document Writing • Refering to organization regulation • Punctuation • Clarity and conciseness • Logic and sequence • Ice Breakers • Lecture • Group Discussion 15.00 – 15.15 Coffee Break 15.15 – 16.45 Do’s and Don’ts in Business Writing • Font size; Font types; Length of message • Tone and choice of words/jargons • Lecture • Group Discussion Individual Exercises and In-class Assignment and Coaching led by Trainer 16.45 – 17.00 Action Plan & Commitment; Evaluation & Closing Practice on Writing a Paragraph of A Report