in hope of human capital - leading a conscious organisation

1. Inspiring people & organisations to transform through social change
Jackie Lynton
Founder and Social Change Activist
Lead In - Brussells - April 20 2016
@jackielynton

2. Easy Peasy
eh Gromit!
passion
Less
top down
change

3. How do you socialise the norms,
customs, values and ideologies in your organisation?
We need intrinsic equality, self autonomy to change the status quo
@Jackie Lynton

4. Overview
1986
2011
2012
Change the
world
@jackielynton

5. @jackielynton
Strong sense of public service

6. When staff are disengaged, cynical they lose productivity with it!
‘Happy staff make happy patients’
@jackielynton

7. Super powers
Chief
Connector
@jackielynton

8. 2013 - Audacity to imagine…
Probably the biggest initiative of collective action for improvement
in the history of the NHS
Harnessing our human capital (1.7m) - creating a mass movement of people working
together in and with the NHS demonstrating the difference they can make, by one
simple act for sustainable improvement to improve care for people
@jackielynton

9. Must
do
Want to
do
Shared purpose
Goal – 65,000 pledges
Core leadership team
Personal pledge
Freedom to be self directed
Set a date
Website
Social media
Took risks
Kept it simple
Courage & belief!
Compliance Commitment
2013

10. Here have
some of mine!
Power
Shifting positional
power to relational
My
Power
Cartoon: Martin Davies & Jackie Lynton
@jackielynton

11. Flood gates of change opened….
@jackielynton
2013 – 189,000
2014 – 800,000
2015 – Changathon

12. Cartoon: Martin Davies & Jackie Lynton
Gatekeeper - Enabler
Control - Letting go
Hierarchy - Connector
Extrinsic - Intrinsic
People need
Growth & contribution
Autonomy & creativity
Authentic self
@jackielynton

13. Not let hierarchy get in
the way of patient care
What I did
Worked with the
hierarchy at an early
stage.
Seeking their support
with an explicit
understanding that they
respected the grassroots
nature of Change Day.
My Pledge
Whistleblower to Cheerleader!
@jackielynton

14. A global movement was born
https://www.youtube.com/watch?v=inHc1NgohuA
@jackielynton

15. 1. People power can change the NHS/pledges not the end
2. Challenge mindsets/harnessing energy for change
3. Relentless connectors/organisers
4. Conform and well as break the rules
5. You can’t lead a movement from the top of an
organisation
7. People will support what they help to create
8. People need the freedom to take initiative
What we learnt
@jackielynton

16. Measure success - ROI + ROE
@jackielynton

17. Every organisation is a collective effort
1. Cut on the dotted line
2. Rotate 180 degrees
@jackielyntonMost FAQ

18. Hope
@jackielynton
Fear
“””When you let go, we let come what is wanting to be born
“human capital”

19. “In hope of...our customers,”
“In hope of...our team”
“In hope of ...our organisation”
“In hope of...our communities”
“In hope of...our city - Brussels”
“In hope of...country - Belgium”
@jackielynton

20. Hope
We hold hope for them, inspire hope with them,
give hope back to them, so that people can do great
things we never thought possible
@jackielynton

21. When hope germinates it's powerful,
When power is divided it multiplies,
When hope in the human spirit is restored and organisations
align their purpose with humanity to take action,
it's possible to spark a movement for change.
@Jackielynton

22. @jackielynton
Like a ship needs a crew to leave port, so does a conscious
organisation need human capital to get the wind in its sail!
NHS

23. Connect with us
@jackielynton @ihopeople
Jackie.lynton@iho-people.com