Examples that will be discussed include our segmentation and region-focused
strategies and Webinar and online survey approaches. We will also discuss what to expect for the rest of the morning and our plan for the supplier-focused and manufacturer-focused “tracks.”
2. AGENDA
Proprietary & Confidential to Hyphen Solutions
9:30- 10:15 Manufacturer Roadmap
Data Products
• BuildPro/SupplyPro
• SkuSphere
• Data Visualization
• Manufacturer Dashboards
10:15- 11:00 Installation Focus
• Installation Data Visibility
• InstallPro
11:00-11:15 Break
11:15- 12:00 Intro to e-Builders (EBH)
• Program
John Nygard- President SkuSphere
Jerald Castaneda- VP of Business Development
Scott Carr- Director of National Accounts
3. BPro
Builder
ERP
Start Job
•Trades Can Access Complete Job Schedule
Job Info
Client/Spec
•Lot
•Block
•Address
•Enter Job Information and Apply Appropriate Template
Template
•Task
•Scope
•Start
•Duration
•Predecessor
Job Info
•Lot
•Block
•Address
•Schedule data
Confidential & Proprietary to Hyphen Solutions
How Does BuildPro & SupplyPro Work?
4. DEMAND SIGNAL - EXTEND LEAD TIME / FORECASTING
51 5250 52 53
54
1
GET ALL YOUR SKU & QUANTITY INFORMATION BY:
80
COMMUNITY
PLAN
ELEVATION
DIVISION
OPTION
CONTRACTOR
PROJECTED & ADJUSTED
START DATES
BUILDER
REP AGENCY
Confidential & Proprietary to Hyphen Solutions
5. MANUFACTURER PAIN POINTS
Proprietary & Confidential to Hyphen Solutions
• No demand signal visibility
• No knowledge on contractor assigned
• Limited input or visibility to product specification
• Limited knowledge on where products are installed
• Lack of real-time data intel
6. Field Management Services App (2016):
• Mobile SupplyPro
• Real Time response from the field
• Records work results online & offline
• Customized Template
• Full document access
• Communication from field with HQ
Dashboards:
• Accurate demand signals
• Projects product trends
• View upcoming divisional starts
• Daily updates to stay ahead
• Filters to share data
• Customized reporting
• Cleans/stores product & package mapping
• Links image & product details to model #’s
• Visual product catalog
• Converts data to supplier language
• Transition or replace national specifications
• Identifies product changes for upgrades
InstallPro:
• Reduces liability
• Reduces overhead
• Geo Tags product installs
• Captures Serial & Model #’s
• Tracks installers details
• Track product performance
• Auto Warranty Registration
• Scheduling- Start to finish
• Collaboration with alerts
• Real Time transactions
• Document Management
• Forecasting/Demand Planning
• Electronic payment authorization
• Eliminates manual processing
• Eliminates order entry errors
• Super Fast response time
• Reschedule Requests
• Pricing Corrections
• Forecast Insights
SupplyPro Connect
Renditions:
• Web capture of builder’s purchase
orders
• Pulls data and places it into SupplyPro
• Includes phone/fax/email
orders/changes
• Auto updates on changes to line item
details and document updates
Manufacturer Offerings
7. Field Management Services App (2016):
• Mobile SupplyPro
• Real Time response from the field
• Records work results online & offline
• Customized Template
• Full document access
• Communication from field with HQ
Dashboards:
• Accurate demand signals
• Projects product trends
• View upcoming divisional starts
• Daily updates to stay ahead
• Filters to share data
• Customized reporting
• Cleans/stores product & package mapping
• Links image & product details to model #’s
• Visual product catalog
• Converts data to supplier language
• Transition or replace national specifications
• Identifies product changes for upgrades
InstallPro:
• Reduces liability
• Reduces overhead
• Geo Tags product installs
• Captures Serial & Model #’s
• Tracks installers details
• Track product performance
• Auto Warranty Registration
• Scheduling- Start to finish
• Collaboration with alerts
• Real Time transactions
• Document Management
• Forecasting/Demand Planning
• Electronic payment authorization
• Eliminates manual processing
• Eliminates order entry errors
• Super Fast response time
• Reschedule Requests
• Pricing Corrections
• Forecast Insights
SupplyPro Connect
Renditions:
• Web capture of builder’s purchase
orders
• Pulls data and places it into SupplyPro
• Includes phone/fax/email
orders/changes
• Auto updates on changes to line item
details and document updates
Manufacturer Offerings
8. Field Management Services App (2016):
• Mobile SupplyPro
• Real Time response from the field
• Records work results online & offline
• Customized Template
• Full document access
• Communication from field with HQ
Dashboards:
• Accurate demand signals
• Projects product trends
• View upcoming divisional starts
• Daily updates to stay ahead
• Filters to share data
• Customized reporting
• Cleans/stores product & package mapping
• Links image & product details to model #’s
• Visual product catalog
• Converts data to supplier language
• Transition or replace national specifications
• Identifies product changes for upgrades
InstallPro:
• Reduces liability
• Reduces overhead
• Geo Tags product installs
• Captures Serial & Model #’s
• Tracks installers details
• Track product performance
• Auto Warranty Registration
• Scheduling- Start to finish
• Collaboration with alerts
• Real Time transactions
• Document Management
• Forecasting/Demand Planning
• Electronic payment authorization
• Eliminates manual processing
• Eliminates order entry errors
• Super Fast response time
• Reschedule Requests
• Pricing Corrections
• Forecast Insights
SupplyPro Connect
Renditions:
• Web capture of builder’s purchase
orders
• Pulls data and places it into SupplyPro
• Includes phone/fax/email
orders/changes
• Auto updates on changes to line item
details and document updates
Manufacturer Offerings
9. SPCONNECT SERVICES CAN ALSO LINK TO
SKUSPHERE FOR THE MAPPING
OF ALL YOUR BUILDER DATA
• BY BUILDER
• BY DIVISION
• BY COMMUNITY
• BY PLAN
• BY ELEVATION
• BY OPTION
• 1,000,000+ SKUS YTD
• 2,000+ MANUFACTURERS
SKUSPHERE
Proprietary & Confidential to Hyphen Solutions
11. • Package Data Mapped by Supplier for
Homebuilder
• Existing Option Master for Homebuilder remains
as is for Homebuilder
• Rendition retrieves order data from Builder or
Builder Portal
• Renditions uses mapping to replace existing SKU
with Progress SKU
• Product Pricing Data Can be Validated
Package Mapping
SKUSPHERE MAPPING
CAPABILITIES
Proprietary & Confidential to Hyphen Solutions
14. Confidential & Proprietary to Hyphen Solutions
Retail Redemption Tracking – Aftermarket Sales
How do you market and track post-close opportunities?
15. EXAMPLE OF A CHANGE OUT
• Sea Gull wishes to discontinue or replace
model # 75942 with #6102 Brushed
Nickel Saturn 2 Light
• Product can be replaced nationally,
regionally or by Community or floor plan
• All Pricing masked from Manufacturer
Sea Gull 6102 Brushed Nickel
Saturn 2 Light Flush Mount
Indoor Ceiling Fixture
SEA GULL 75942-15TWO LIGHT –
CEILING MOUNT
16. EXAMPLE OF ENTIRE HOME CONVERTED
TO A NEW MANUFACTURER
• Example Product – Hypothetical Item
Map
• Actual Description changed to the new
product retaining the Item No. Reference
• All Pricing masked from Manufacturer
SEA GULL 75942-15TWO LIGHT –
CEILING MOUNT
17. EXAMPLE OF ALL SEAGULL NUMBERS
REPLACED WITH PROGRESS NUMBERS
• Crossover of competitor to Progress
numbers takes place without affecting
other data
• Actual Description changed to the new
product retaining the Item No. Reference
• All Pricing masked from manufacturer
PROGRESS LIGHTING P3925-30
TWO LIGHT - CEILING MOUNT
SEA GULL 75942-15TWO LIGHT –
CEILING MOUNT
18. Field Management Services App (2016):
• Mobile SupplyPro
• Real Time response from the field
• Records work results online & offline
• Customized Template
• Full document access
• Communication from field with HQ
Dashboards:
• Accurate demand signals
• Projects product trends
• View upcoming divisional starts
• Daily updates to stay ahead
• Filters to share data
• Customized reporting
• Cleans/stores product & package mapping
• Links image & product details to model #’s
• Visual product catalog
• Converts data to supplier language
• Transition or replace national specifications
• Identifies product changes for upgrades
InstallPro:
• Reduces liability
• Reduces overhead
• Geo Tags product installs
• Captures Serial & Model #’s
• Tracks installers details
• Track product performance
• Auto Warranty Registration
• Scheduling- Start to finish
• Collaboration with alerts
• Real Time transactions
• Document Management
• Forecasting/Demand Planning
• Electronic payment authorization
• Eliminates manual processing
• Eliminates order entry errors
• Super Fast response time
• Reschedule Requests
• Pricing Corrections
• Forecast Insights
SupplyPro Connect
Renditions:
• Web capture of builder’s purchase
orders
• Pulls data and places it into SupplyPro
• Includes phone/fax/email
orders/changes
• Auto updates on changes to line item
details and document updates
Manufacturer Offerings
19. Manufacturer Dashboard - Generic
Dashboard Site: https://bi.hyphensolutions.com
Location: Hyphen Dashboards > Shared Reports > User Conference - 2017 > Manufacturer Dashboard - Generic
Dashboard Tabs Visualizations
Market Share 1. Brand Market Share by Quantity
2. Brand Market Share by Builder
3. Top SKUs
Supplier 1. Supplier Market Share
2. Builder Activity
3. Category Quantity by Size
Brand by City 1. Brand Quantity by City
Map by City 1. Map by City
Map by Density 1. Map by Density
Map by Density SKU
Note: Same as earlier slide, used to filter to product 86410BN
1. Map by Density SKU
Market Share by SKU
Note: Same as first slide, use to filter to a specific product
1. Brand Market Share
2. Brand Market Share by Builder
3. Top SKUs
Note: Login to VPN is required
27. Field Management Services App (2016):
• Mobile SupplyPro
• Real Time response from the field
• Records work results online & offline
• Customized Template
• Full document access
• Communication from field with HQ
Dashboards:
• Accurate demand signals
• Projects product trends
• View upcoming divisional starts
• Daily updates to stay ahead
• Filters to share data
• Customized reporting
• Cleans/stores product & package mapping
• Links image & product details to model #’s
• Visual product catalog
• Converts data to supplier language
• Transition or replace national specifications
• Identifies product changes for upgrades
InstallPro:
• Reduces liability
• Reduces overhead
• Geo Tags product installs
• Captures Serial & Model #’s
• Tracks installers details
• Track product performance
• Auto Warranty Registration
• Scheduling- Start to finish
• Collaboration with alerts
• Real Time transactions
• Document Management
• Forecasting/Demand Planning
• Electronic payment authorization
• Eliminates manual processing
• Eliminates order entry errors
• Super Fast response time
• Reschedule Requests
• Pricing Corrections
• Forecast Insights
SupplyPro Connect
Renditions:
• Web capture of builder’s purchase
orders
• Pulls data and places it into SupplyPro
• Includes phone/fax/email
orders/changes
• Auto updates on changes to line item
details and document updates
Manufacturer Offerings
30. www.skusphere.com
• SkuRegister is a data service that
takes installed product data and
registers it on behalf of a new
home owner with the product
manufacturer.
• Name and Address are
registered, homeowner has an
opt-in provision to provide email
and phone.
• Manufacturer has benefit of
knowing geo-location of home
and install date of product
SKUREGISTER
Warranty Registration
Confidential & Proprietary to Hyphen Solutions
Auto-Warranty Registration
as a competitive advantage
ZERO BUILDER
RESOUCES REQUIRED
31. Registration Email
October 11, 2016
Dear John and Mary,
Congratulations on your new Toll Brothers home!
And thanks for purchasing your Andersen Windows & Doors. You can rest assured that your new
Andersen Windows & Doors have now been successfully registered on Andersen’s web site. Your
Renewal by Andersen® products are warranted under a fully transferable limited warranty covering
parts, labor and original installation services.. Please contact the nearest Renewal by Andersen®
showroom, our Warranty Service Line at 800-441-1109 or visit our website at
renewalbyandersen.com.
Below is a link to the window package you purchased.
Thanks you for choosing Andersen!
32. Hyphen XML
Feed
Hyphen
Database
Andersen
Database
Andersen API
Back Office
ETL Process
Extraction / Transformation / Loading
InstallPro
• Onsite hand-held devices
• Geo-tags for precise job &
installation location confirmation
• Includes Warranty Registration
InstallPro
App
Third Party
API
33. GEO-TAG DELIVERY DROPS
TRACKS TOTAL DELIVERIES/BUILDER
TIME AND DATE STAMP DELIVERIES
NOTIFIES BUILDER
PHOTO VERIFICATION
Proprietary & Confidential to Hyphen Solutions
ACTUAL USE INSTALLPRO
34. Data Captured by InstallPro
• The Data Extract file contains all relevant information
associated with the item installation
• The data extract file can be setup for automated
integration via XML/FTP at predetermined interval.
• HomeOwner Name and Closing Date will be used for
automatic Warranty Registration
1. Builder
2. Address
3. City
4. State
5. Industry
6. Manufacturer
7. Installer User name
8. Installer email
9. Model #
10.Serial #
11.Date Captured
12.Image Captured
13.Home Owner Name
14.Email Address
15.Close Date
35. Future Modifications to InstallPro
Add Link to Display InstallPro Upload Data
• If a company is integrated with InstallPro,
show links to view installed items for each
job
• Will show on the Job Summary page
• Add a new report that shows all items the
user has installed
38. Proprietary & Confidential to Hyphen Solutions
Login to InstallPro App
Enter User name and Password
“Remember Me” function
allows quick login
Reset Password
Click Here to register a new
user. SupplyPro users must click
here the first time to register
their SP login
39. Proprietary & Confidential to Hyphen Solutions
Enter User name and Password
“Remember Me” function
allows quick login
Reset Password
Click Here to register a new
user. SupplyPro users must click
here the first time to register
their SP login
Login to InstallPro App
40. Proprietary & Confidential to Hyphen Solutions
SupplyPro User Registration
SupplyPro users must click here
the first time to register their SP
login.
After initial login SupplyPro
users can use the normal login
page
41. Proprietary & Confidential to Hyphen Solutions
SupplyPro User Registration
Contractor selects their industry
as WINDOWS.
42. Proprietary & Confidential to Hyphen Solutions
My Profile
Update your user login information
Setup your default Industry to use in
the InstallPro app
Change Password
Industry is hi-lighted in their profile
43. Proprietary & Confidential to Hyphen Solutions
My Profile
Update your user login information
Setup your default Industry to use in
the InstallPro app
Change Password
Industry is hi-lighted in their profile
44. Proprietary & Confidential to Hyphen Solutions
Start Scanning to
find jobs near
you
My Profile can
be used to
update user
information and
default Industry
Start Scanning
45. Proprietary & Confidential to Hyphen Solutions
Jobs by GPS Location
Uses phone GPS combined with
Geo-Coded home address to
populate Job list
Data can be cross-referenced with
homebuilder information to verify
authenticity
Jobs can be manually entered if not
already in the system (for non-
BuildPro builders)
When you move locations use the
Refresh Location button
46. Proprietary & Confidential to Hyphen Solutions
Jobs by GPS Location
Uses phone GPS combined with
Geo-Coded home address to
populate Job list
Data can be cross-referenced with
homebuilder information to verify
authenticity
Jobs can be manually entered if not
already in the system (for non-
BuildPro builders)
When you move locations use the
Refresh Location button
47. Proprietary & Confidential to Hyphen Solutions
Jobs by GPS Location
Uses phone GPS combined with
Geo-Coded home address to
populate Job list
Data can be cross-referenced with
homebuilder information to verify
authenticity
Jobs can be manually entered if not
already in the system (for non-
BuildPro builders)
When you move locations use the
Refresh Location button
48. Proprietary & Confidential to Hyphen Solutions
Jobs by GPS Location
Uses phone GPS combined with
Geo-Coded home address to
populate Job list
Data can be cross-referenced with
homebuilder information to verify
authenticity
Jobs can be manually entered if not
already in the system (for non-
BuildPro builders)
When you move locations use the
Refresh Location button
49. Proprietary & Confidential to Hyphen Solutions
Jobs by GPS Location
Uses phone GPS combined with
Geo-Coded home address to
populate Job list
Data can be cross-referenced with
homebuilder information to verify
authenticity
Jobs can be manually entered if not
already in the system (for non-
BuildPro builders)
When you move locations use the
Refresh Location button
50. Proprietary & Confidential to Hyphen Solutions
Select Industry and MFG
Installer selects specific
Industry and
Manufacturer to capture
exact data required
Manufacturer can
determine which data
fields need to be
captured
Use View Items to see
what has been scanned
at this job
51. Proprietary & Confidential to Hyphen Solutions
Select Industry and MFG
Installer selects specific
Industry and
Manufacturer to capture
exact data required
Manufacturer can
determine which data
fields need to be
captured
Use View Items to see
what has been scanned
at this job
52. Proprietary & Confidential to Hyphen Solutions
Select Location
Installer selects specific
Industry and
Manufacturer to capture
exact data required
Manufacturer can
determine which data
fields need to be
captured
Use View Items to see
what has been scanned
at this job
53. Proprietary & Confidential to Hyphen Solutions
Select Location
Installer selects specific
Industry and
Manufacturer to capture
exact data required
Manufacturer can
determine which data
fields need to be
captured
Use View Items to see
what has been scanned
at this job
54. Proprietary & Confidential to Hyphen Solutions
Start The Scanning Process
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
55. Proprietary & Confidential to Hyphen Solutions
Start The Scanning Process
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
56. Proprietary & Confidential to Hyphen Solutions
Start The Scanning Process
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
57. Proprietary & Confidential to Hyphen Solutions
Start The Scanning Process
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
58. Proprietary & Confidential to Hyphen Solutions
Take a picture of a clean install
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
59. Proprietary & Confidential to Hyphen Solutions
InstallPro-Tect Functionality
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
60. Proprietary & Confidential to Hyphen Solutions
InstallPro-Tect Functionality
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
61. Proprietary & Confidential to Hyphen Solutions
InstallPro-Tect Functionality
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
62. Proprietary & Confidential to Hyphen Solutions
InstallPro-Tect Functionality
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox
63. Proprietary & Confidential to Hyphen Solutions
InstallPro-Tect Functionality
Allows Installer to take
photographic evidence of a
“clean” installation
Date and timestamp plus Geo-
Location are attached to photos
Can be used if damage occurs
to items later in construction
Lennox