1. EE.. HHooppee CCuunnnniinngghhaamm
Hollywood, Florida 33021 754-551-4027 alwayshopec@gmail.com
Professional Summary
Advertising and marketing professional effectively delivering high quality digital and traditional media
and marketing plans, including implementation. Possessing a comprehensive background, which
includes lead generation, tactical and strategic planning, and media placement. A detail oriented h igh
achiever who produces results both individually and as part of a results-driven team. Successfully
driving growth in company ROI through superior negotiation, effective targeting, and data analytics.
Skills
Budget Development and Management
New Business Development
Creative Team Leadership
Product Positioning & Branding
Web & Print Content Development
Oversee Web Builds
Call Center Development and Oversight
Copywriting
Traditional and Digital Media Management
Competitive Analysis and Action Planning
Proficient in most Software Applications
Marketing and Media Strategies and Campaigns
Lead Generation
Sales Collateral & Support
Content Development and Maintenance
New Product Launch
Qualitative and Quantitative Market Research
Trades Show Participation and Attendance
Planning, Placement and Production of Advertising
Data Tracking and Analysis
Invoicing and Accounting
Lead Management/Client Relationship Management
Verticals/Account Experience
Education
Travel
Automotive
Travel
Retail
QSR
Professional Experience
LGTECHNET/CONVERSION CALLS, Fort Lauderdale FL – Lead Generation and Contact Center
Director of Account Management 3/2008 to Present
Selected Accomplishments:
Reduction of scrub rates by 35%
Increased sales 300%year 1 and 800% year 2
Implemented policy and procedures for continued growth and client development
Developed and successfully launched Conversion Call division
Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market
needs ahead of the curve.
Lead the closure of numerous high level, high profiles clients
Increased successful collections 60%
CITY COLLEGE/CITY ADVERTISING, Fort Lauderdale FL – Multi location Career Education Organization
VP of Advertising and Marketing 3/2006 to 3/2008
Selected Accomplishments:
Reduced CPE an average of 25%
Facilitated population growth at all locations
Increased lead volume 50% while lowering expenses
MEDVANCE INSTITUTE, West Palm Beach FL – Multi location Career Education Organization
Director of Advertising and Media 10/2003-3/2004 and 3/2005-1/2006
Selected Accomplishments:
Reduced contract rates an average of 15%
Developed companywide procedures for tracking and monitoring lead volume ensuring efficiency
Increased lead volume 35% while lowering expenses 15%
2. EE.. HHooppee CCuunnnniinngghhaamm Page 2 Phone: 754-551-4027
AMERICAN INTERCONTINEL UNIVERSITY/CEC, Weston, FL – Multi location Career Education Organization
Director of Advertising and Media 3/2004-3/2005
Secured celebrity event attendance
Increased lead volume 40% while lowering expenses 25%
Reduced broadcast expenditure 30% while maintain expected lead volume
Implementation of a new CRM to ensure accuracy and compliance
KEISER COLLEGIATE SYSTEM, FORT LAUDERDALE, FL – Multi location Career Education Organization
Director of Advertising 1/2002-6/2003
Developed Hispanic target initiatives
Defined and developed key indicators for recruitment success
Increased lead volume 70% in 6 months, while reducing expenditure
Implementation of a new CRM to ensure accuracy and compliance
Increase television inquiry volume 200%
Developed brand book and launched jingle effectively building the Keiser brand
AGENCY EXPERIENCE, US – Full Service Advertising Agencies
Agencies and Accounts 1/1992-8/2001
Hawthorn/House – Automotive
The Media Edge (Y&R) – Travel (Cruise and
Resort) Sports Franchise, Banking, Sea Doo
Bombardier NV
Stephen Gordet Associates – Senior Lifestyle
Corporation, Chambrel Retirement Communities,
developed yellow page placement division
MTV Group – Retail, Travel, Luxury Consumer Goods
and Real Estate, Insurance
The Smith Agency.com – ValueLink, Godspeaks, Papa
Johns, Arby, Sun-Sentinel.com, Enmark, QuickBiz
Internet Group
Contact/Freelance – Davis Coin, Phillips Air
Compressor, Budget Air, Garrett Advertising, The
Creation Network, Potamkin Automotive
Education
CITY UNIVERSITY OF NEW YORK – BARUCH COLLEGE, New York, NY
BBA Marketing – Specialization in Advertising and Public Relations
Phi Theta Kappa
Graduate Cum Laude