1. HODA GAD
MOBILE: +971 52 267 7240
+971 50 263 0078
E-MAIL:hodagad100@hotmail.com
Address: Deira, Dubai, UAE
CAREER OBJECTIVE:
Seeking challenging career in your organisation to get a position of responsibility, using my
skills and efficiency to communicate my ideas and views and commit myself for achieving
organizational objectives with the team effort and my positive attitude and performance.
PROFILE:
I have a flexible and positive approach to employment and am willing to suit my next
working environment which will allow development, growth and make use of my existing skills,
keen, hardworking, reliable and excellent time keeper. I am an organized, efficient, and am
willing to discover and accept new ideas which can be put into practice effectively.
KEY SKILLS:
• Excellent sales, communication and management skills.
• Excellent customer service skills.
• Handling customer complaints and problem solving.
• Excellent negotiation & follow up Skills.
• Excellent Time management & leadership skills.
• Ability to work under pressure.
• Pleasant personality.
• Excellent interpersonal organizational development.
• Accountancy back ground.
• Ability to think beyond the immediate perceived requirement of customers.
• Good knowledge of opera property management system.
• Prepare spreadsheets with calculations and all levels of reports.
• Valid UAE Driving license.
2. LANGUAGE SKILLS:
• Excellent command of English ( Speaking , Reading and Writing )
• Arabic is mother tongue.
PROFESSIONAL EXPERIENCE:
AMT Trading
Automotive Spare parts
GERMO,VOLTEX,SRB
(SALES MANAGER)
Responsible for customers account of my territory to
build a strong network of clients, maintain customers
relation, introducing our products to the new customers
and follow up for inquiry, order confirmation then
payment and shipping documents. Meeting customers to
arrange the new deals, discussing various matters and
solving customer complains in order to achieve customer
satisfaction which leads to the business success.
November 2013 –
Present
TRUCKTEC
ITERNATIONAL FZE
Dubai, UAE.
( SALES EXUCETIVE )
Managing customer accounts for the biggest sales
territory for our company, managing day to day
operations, prepare internal and external offers, client
quotations, price list, generate sales leads, negotiate
tender prices and payments, communicate with
customers offering our spare parts in order to meet our
sales target, follow up for orders, handling customers
complains with problems solving in a proper way.
Meeting customers promote our products, arrangement
for the shipment documents; follow up for delivery,
responsible for my territory administrative work, such as
filling, solving shipping issues.
February 2011-
september 2013
MOVENPICK HOTELS &
RESORTS
IBN BATTUTA GATE
Dubai, UAE.
(Business Coordinator)
General secretarial & administration work and
participating in all aspects of the Business Centre in
order to maintain and enhance optimum guest service &
clients. Receives Business Centre calls, faxes & mail
ensuring efficient distribution, assisting guests in all
basic IT needs, processing the posting of charges Serves
and attends to all guests' queries & requests promptly,
abiding by principles of guests privacy, promoting the
various Business Centre services including meeting
room's sales, promoting all internal outlets, Familiarizes
with the local news and major events in the
city.Equipment rental while maintaining all its operating
equipment in best shape ensuring tight control on
photocopy consumption.
August 2010-
February2011
3. Jewelry of Egypt
(Personal Assistant)
Personal Assistant to deputy manager, handling all daily
administration work& coordinate for management
meetings , update and maintain Files , maintain the
Supply of all the stationary ,travel coordinator for Senior
management, secretarial communication, responsible for
backing room including article assurance for delivery,
assisting marketing department for , event organizer.
April 2006-
August2007
Three Bells
Telecommunication
( Customer Service Executive)
A payphone telecommunications and service company,
Saudi owned and operated buy a multinational team,
responsibilities encompassed handling technical
difficulties and customer complains developing
solutions to achieving total customer satisfaction.
March 2004 – April
2006
Sultan Trading
(Executive secretary )
Responsible for all secretarial duties, receives company
calls, faxes & mail ensuring efficient distribution,
handling couriers, update business filling, organizing the
business meetings and coordinate management travels.
September2000-
January 2004
AREAS OF EXPERTISE:
• Sales.
• Personal Assistant.
• Leading Operations.
EDUCATION:
El-Rhoda Commerce Institute Material Management 2002
College of Commerce
Cairo University, Egypt
Accounts 2013
BIO DATA:
MARITAL STATUS: Married.
DOB: November 18 – 1980. (Kingdom of Saudi Arabia)
