Hilary Smith is seeking an entry-level position in customer service. She has an Associate of Arts degree in Pre-Business Administration from Cincinnati State Technical and Community College and obtained her GED from Cincinnati Public School. Her professional experience includes working as a mail clerk for Randstad, a deli clerk for Kroger, and as a floor cleaner for Professional Maintenance. She also has volunteer experience through Service Learning Study Abroad in 2015.

1. Hilary Smith
5335 Winneste Ave. Phone: 513-306-7703
Cincinnati, Ohio 45232 Email: smithh@cincinnatistate.edu
OBJECTIVE
An entry level position in Customer Service.
EDUCATION
Cincinnati State Technical and Community College, Cincinnati, Ohio
Major: Pre Business Administration
Degree: Associate of Arts – A.A
Graduation Date: January, 2016 GPA 2.9
Core courses: Introduction to Management I, Professional Practices, and Microeconomics,
Macroeconomics, Managerial Accounting, Financial Accounting, Statistics I.
Merit List Honors: Spring 2013
Cincinnati Public School
Major: General Studies
Degree: GED obtained October 2012
PROFESSIONAL EXPERIENCE
Randstad, Cincinnati, Ohio January, 2014 - Present
Mail Clerk – contract work
 Sorts, distributes and dispatches incoming and outgoing mail.
 Sorts mail according to destination and type.
Kroger, Cincinnati, Ohio November, 2007 – July, 2011
Deli Clerk
 Prepared a variety of foods, such as meats, vegetables, desserts, according to customers'
orders or supervisors' instructions, followed approved procedures.
 Took and recorded temperature of food and food storage areas such as refrigerators and
freezers.
 Received and stored food supplies, equipment, and utensils in refrigerators, cupboards,
and other storage areas.
Professional Maintenance, Cincinnati, Ohio August, 2006 – August, 2007
Floor Cleaner
 Gathered and emptied trash.
 Cleaned building floors by sweeping, mopping, scrubbing, or vacuuming.
 Followed procedures for the use of chemical cleaners and power equipment to prevent
damage to floors and fixtures.
 Serviced, cleaned and stocked supplies in restrooms
Volunteer Work
Service Learning Study Abroad 2015