Unit 3 Emotional Intelligence and Spiritual Intelligence.pdf
Un Training System (Design).Hasnat
1. UN Training of Trainers (ToT) Course
Bangladesh, June 2012
UN PEACEKEEPING TRAINING SYSTEM
2. UN Training of Trainers (ToT) Course
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Why is this Important for me?
3. UN Training of Trainers (ToT) Course
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As peacekeeping trainer, you must know how most
appropriate training can be tailored to best fit the
target audience for:
• Preparing them to understand the peacekeeping
responsibilities in correct context and perform
accordingly for effective mandate implementation
• Addressing performance gap
to cope with the specialized
requirements in mission
environment
Why is this Important for me?
4. UN Training of Trainers (ToT) Course
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Learning Outcomes
5. UN Training of Trainers (ToT) Course
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UN Training Cycle: A Six Step Process
How Does UN Training System Look Like?
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Analyze Performance Gaps
Key Considerations
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Determining Gaps: Existing and Desired Competencies
Analyze Performance Gaps
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Define Training Needs
Training Needs Assessment
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Design and Plan the Training
Key Factors
Effective Training
Training
Objective
Training
Materials
Resource
Substantive and
Organizational Means
Method of
Delivery
Training
Provider
Fund
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Deliver the Training
Organizational Aspects
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Evaluate Training Objectives
Measuring Stick
Training Objectives
Competency Gap
Reaction
Learning
Behaviour & Result
• Achieved
• Partially Achieved
• Not achieved
• Adressed
• Partially Adressed
• Not Adressed
• As Expected
• Less than Expected
• Not at all Expected
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Monitor and Improve the Training
Purpose
Key Role
Player
• To ensure proper implementation of the training
aiming at creating positive impact on the operational
effectiveness of UN peacekeeping
Specialist
Trainers
ITS
IMTC
Focal
Points
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Design and Plan the Training
Brainstorming
• Why do you need to design and plan the training?
• What should be the basis of training design?
• What are the key factors in training planning?
• What are the tips for effective training design?
14. UN Training of Trainers (ToT) Course
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Design and Plan the Training
Brainstorming
• Why do you need to design and plan the training?
We need to design and plan the training to
impart the most appropriate training in the most
effective way
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Design and Plan the Training
Brainstorming
• What should be the basis of training design?
Training design should be based on performance
gap that needs to be mitiged and training needs
assessed thereon
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Design and Plan the Training
Brainstorming
• What are the key factors in training planning?
Training planning involves formulating
training objectives, developing training material,
acumulating resources, choosing method of delivery,
selecting training provider and arranging funds
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Design and Plan the Training
Brainstorming
• What are the tips for effective training design?
Effective training design demands precise
training-need-assessment that involves assessing
type of target audience and their background
knowledge
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Design and Plan the Training
Six Tasks
Formulating Training Objectives
Formulating Learning Outcomes
Choosing a Method of Delivery
Identifying Training Provider
Identifying Resource Requirements and
Funding Sources
Develop/Adapt all Necessary Training
Materials
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Formulating Training Objective
Criteria
• Specific. There is no question about
meaning.
• Measurable. Countable or determinable
with a distinct YES or NO.
• Attainable. Attainable though not easy
to attain.
• Relevant. Appropriate to fill the
competency gap.
• Time-bound. Specific time to accomplish.
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Formulating Training Objective
Formula
• Audience. Who will attain?
• Behaviour. What will they attain?
• Condition. How will they attain?
• Degree. Up to which level will they
attain?
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Formulating Learning Outcomes
Learning Outcomes…
• Specify what learners’ new behaviour will
be after a learning experience
• State knowledge, skills and attitude that
the students will gain through the lesson
• Begin with an action verb and describe
something observable or measurable
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Formulating Learning Outcomes
Guidelines
• Each major topic should have 1-3 learning
outcomes
• Each 45-hours course should have 5-12
learning outcomes
• Only one action verb should be used per
outcome
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Formulating Learning Outcomes
Learning Domains
• Cognitive Domain: Intelectual Capabilty -
Knowledge or Thinking
• Affective Domain: Feelings, Emotions and
Behaviour - Attitude or Feeling
• Psychomotor Domain: Manual and Physical
Skills - Skills or Doing
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Cognitive Domain
Overview
• Content knowledge and the development of
intellectual skills
• Recall or recognition of
specific facts and concepts
that serve developing
intellectual abilities and
skills
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Cognitive Domain
Level
• Six levels within the cognitive domain, from the
simple recall or recognition of facts, which is
identified as knowledge as the lowest level,
through increasingly more
complex and abstract mental
levels to the highest order,
which is classified as evaluation
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Knowledge
What and How
What. Remembering of previously learned
material. Knowledge represents the lowest level of
learning outcomes in the cognitive domain
How. Define, Duplicate, Label, List, Memorize,
Name, Order, Recognize, Relate, Recall, Repeat,
Reproduce, State etc
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Comprehension
What and How
What. Ability to grasp the meaning of material.
Translating or interpreting material (explaining or
summarizing)
How. Classify, Describe, Discuss, Explain,
Express, Identify, Indicate, Locate, Recognize, Report,
Restate, Review, Select, Translate etc
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Application
What and How
What. Ability to use learned material in new
and concrete situations. Application of rules,
methods, concepts, principles, laws, and theories
How. Apply, Choose, Demonstrate, Dramatize,
Employ, Illustrate, Interpret, Operate, Practice,
Schedule, Sketch, Solve, Use, Write etc
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Analysis
What and How
What. Ability to break down material into its
component parts so that its organizational structure
may be understood
How. Analyze, Appraise, Calculate, Categorize,
Compare, Contrast, Criticize, Differentiate,
Discriminate, Distinguish, Examine, Experiment,
Question, Test etc
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Synthesis
What and How
What. Ability to put parts together to form a
new whole. Production of a unique communication
(theme or speech), a plan of operations (research
proposal), or a set of abstract relations (scheme for
classifying information)
How. Arrange, Assemble, Collect, Compose,
Construct, Create, Design, Develop, Formulate,
Manage, Organize, Plan, Prepare, Propose etc
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Evaluation
What and How
What. Ability to judge the value of material
(statement, novel, poem, research report) for a given
purpose based on definite criteria
How. Appraise, Argue, Assess, Compare,
Conclude, Evaluate, Justify, Rate, Select, Support,
Value, Conclude etc
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Summary
Cognitive Domain
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Affective Domain
Overview
• The manner in which we deal with things
emotionally, such as feelings, values, appreciation,
enthusiasms, motivations, and attitudes
• Willingness to participate,
valuing what is being
learned, and ultimately
incorporating the values of
a discipline into a way of life
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Affective Domain
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Affective Domain
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Affective Domain
Level
• Five levels within the affective domain, from giving
attention to new information, which is identified as
receiving phenomenon as the lowest level, through
increasingly more involvement in
integrating the information in the
behaviour to the highest order,
which is classified as
internalizing or
characterization
Organizing
Valuing
Responding
Receiving
Internalizing
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Receiving
What and How
What. Willingness to notice a particular
phenomenon. Awareness, willingness to hear,
attention to a new information etc
How. Accept, Acknowledge, Be aware, Listen,
Notice, Pay attention, Tolerate, Observe, Realize, Be
sensitive, Attend, Discriminate, Be alert etc
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Responding
What and How
What. Active participation on the part of the
learners. Attention and reaction to a particular
phenomenon, making response, at first with
compliance, later willingly and with satisfaction.
How. Agree to, Answer freely, Assist, Care for,
Communicate, Cooperate, Conform, Consent, Follow,
Contribute, Comply, Obey, Respond, Visit, Volunteer,
Discuss, Write, Prefer, Accept, Consider, Explore etc
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Valuing
What and How
What. The worth or value a person attaches to
a particular object, phenomenon, or behaviour. This
ranges from simple acceptance to the more complex
state of commitment
How. Adopt, Assume responsibility, Behave
according to, Choose, Commit, Express, Prefer,
Initiate, Seek, Demonstrate, Differentiate, Explain,
Follow, Justify, Feel, Enable, Examine etc
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Organizing
What and How
What. Organizing values into priorities by
contrasting different values, resolving conflicts
between them, and creating an unique value system
How. Adapt, Adjust , Arrange, Balance,
Classify, Formulate, Group, Rank, Conceptualize,
Relate, Weigh, Judge, Regulate, Combine, Compare
etc
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Internalizing/Characterizing
What and How
What. Generalizing certain values into
controlling tendencies; emphasizing on internal
consistency; later integrating these into a total
philosophy of life or world view
How. Act upon, Advocate, Defend, Exemplify,
Influence, Justify Behaviour, Maintain, Serve,
Support, View, Approach, Plan, Arrive, Modify,
Propose, Revise, Propose etc
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Summary
Affective Domain
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Psychomotor Domain
Overview
• Physical skill involving neuro-muscular coordination
• Actinos which demonstrate
the fine motor skills such
as use of instruments or tools,
or actions which evidence
gross motor skills such as
the use of the body in
dance or athletic performance
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Psychomotor Domain
Level
• Seven levels within the psychomotor domain, from
the primary sensory stimulus that
indicates motor activity, which
is identified as perception as the
lowest level, through increasingly
more complex and coordinated
kinesthetic skills to the
highest order, which is
classified as origination
Origination
Adaptation
Complex Overt
Response
Mechanism
Guided Response
Set
Perception
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Perception
What and How
What. The ability to use sensory cues to guide
motor activity. This ranges from sensory stimulation,
through cue selection, to translation
How. Detect, Hear, Listen, Observe, Perceive,
Recognize, See, Sense, Smell, Taste, View, Watch,
Choose, Relate, Identify, Separate etc
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Set
What and How
What. Readiness to act. It includes mental,
physical, and emotional sets. These three sets are
dispositions that predetermine a person's response
to different situations (sometimes called mindsets)
How. Achieve a Posture, Assume a Body
Stance, Establish a Body Position, Sit, Stand, Station,
Move, Proceed, Respond , Show, Display etc
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Guided Response
What and How
What. The early stages in learning a complex
skill that includes imitation and trial and error.
Adequacy of performance is achieved by practicing
How. Copy, Duplicate, Imitate, Manipulate
with Guidance, Operate under Supervision, Practice,
Repeat, Try, Fix, Grind, Mend, Calibrate, Sketch etc
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Mechanism
What and How
What. The intermediate stage in learning a
complex skill. Learned responses have become
habitual and the movements can be performed with
increased confidence and proficiency
How. Complete with confidence, Conduct,
Demonstrate, Execute, Improve Efficiency, Increase
Speed, Make, Pace, Produce, Show dexterity etc
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Complex Overt Response
What and How
What. The skillful performance of motor acts
that involve complex movement patterns. This
category includes performing without hesitation, and
automatic performance
How. Act habitually, Control, Direct, Excel,
Guide, Manage, Organize, Perform automatically,
Construct, Maintain Efficiency, Assemble, Build etc
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Adaptation
What and How
What. The ability to modify well developed
skills (movement patterns) to fit special requirements
or meet a problem situation
How. Adapt, Alter, Change, Rearrange,
Reorganize, Revise, Vary etc
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Origination
What and How
What. Creating new movement patterns to fit
a particular situation or specific problem. Learning
outcomes emphasize creativity based upon highly
developed skills
How. Design, Originate, Combine, Compose,
Construct, Create etc
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Summary
Psychomotor Domain
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Comparing Three Domains
Cognitive Affective Psychomotor
Knowledge Attitude Skills
1. Recall data (information) 1. Receive (awareness) 1. Perception (initiation)
2. Understand (grasp) 2. Respond (react)
2. Mindset (preparation to
follow instructions)
3. Apply (use) 3. Value (understand act) 3. Imitation (copy)
4. Analyse (structure/
elements)
4. Organize personal value
system
4. Familiarization (combine,
integrate related skills)
5. Synthesize (create/build)
5. Internalize value system
(adopt behaviour)
5. Naturalization (automate,
become proficient)
6. Evaluate (assess, judge in
relational terms)
6. Adaptation (modify)
7. Origination (create)
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Synergy
The learner should benefit from development of:
• Knowledge and Intellect (Cognitive Domain)
• Attitude and Beliefs (Affective Domain)
• Ability to Put Physical and Bodily Skills into
Effect - to - Act (Psychomotor Domain)
Formulating Learning Outcomes
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Methodology
Methodologies include one or combination of:
• Self Study Programme
• Group Learning Activities
• One to One Learning
• Experimental Learning
Choosing a Method of Delivery
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Criteria
Delivery method should de selected based upon:
• Best Practices in Training
• Adult Learning Principle
• Outcomes of Evaluation
• Geographic Location
• Travel to Training
• Availability of In-house Expertise
• Availability of Funding
Choosing a Method of Delivery
Greatest Possible Engagement
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Criteria
Appropriate Training Provider should be selected
based upon:
• Proven Ability to Deliver Quality Training
in the Substantive Area Using the Chosen
Methodology
• Availability
• Cost
• Sustainability
Identifying Training Provider
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Provision
Training can be funded according to:
• National Regulations
• Regular Budget
• Applying Sources
Identifying Resource Requirements and
Funding Sources
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Essentials
Training Materials should be appropriate to:
• Fulfill the Training Objective
• Reflect the DPKO/DFS Policies and Guidelines
• Address the Target Group
• Assess the Trainees’ Knowledge
• Follow UN PDT Standards
Develop/ Adapt Necessary Training Materials
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Course Subject Date
UN Training of Trainers Course, BD Unit, Subject or Lesson Title Date of Instruction
Aim Learning Outcomes Duration
CPTM or STM lesson aims CPTM or STM learning outcomes
Methodology Student’s Preparation Equipment
Suggested CPMT or STM
methodology or other adequate
to the learning outcomes
Training Materials Materials Referenced in the Lesson
Time Activities Remarks
Introduction
Exploring the content
Check on learning
Summary
Lesson Plan Template
A Complete Outline
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Questions
?
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Identify Domain and Verb Level
Learning Assessment Question
• Outline domains of learning for writing appropriate
learning outcome
• Complete with confidence the items of the lesson
plan template related with the training design step
• Support your choices of verbs with respect to
determining learning outcomes for a particular
target audience
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Domain and Verb Level
Learning Assessment Answer
• Outline domains of learning for writing appropriate
learning outcome. Cognitive domain – Analysis 4 in 6
• Complete with confidence the items of the lesson plan
template related with the training design step.
Psychomotor domain – Mechanism 4 in 7
• Support your choices of verbs with respect to
determining learning outcomes for a particular target
audience. Affective domain - Internalizing 5 in 5
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• UN training System – a six step process
• Design and Plan Training – six tasks
• Domains of Learning – three domains
• Verbs for writing Learning Outcomes
• Lesson Plan Template
Summary
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Thank You
Editor's Notes
The system involves a six step process, depicted in the diagram, that outlines the process for determining whether training is required as a solution to an identified problem. And if so, how such training should be designed, delivered and evaluated to ensure maximum impact.
(This slide will be used as the assesment of learning so far). Participants will be asked to discuss with their side participants (as think-pair-share) and prepare a quick answer based on the class lecture/discussion. The total time taken for this slide should not be more than 5 minutes. And total time taken including this slide should not be more than 20 minutes.
Answers of these questions might include following points:
We need to design and plan the training in order to impart the most appropriate training in the most effective way
Training design should be based on performance gap that needed to be mitiged; training objectives should be set thereon
Training planning involves developing training material, acumulating resources, choosing method of delivery, selecting training provider and arranging funds
Effective training design demands precise training-need-assesment that involves type of target audience and their and background knowledge/experience
(This slide will be used as the assesment of learning so far). Participants will be asked to discuss with their side participants (as think-pair-share) and prepare a quick answer based on the class lecture/discussion. The total time taken for this slide should not be more than 5 minutes. And total time taken including this slide should not be more than 20 minutes.
Answers of these questions might include following points:
We need to design and plan the training in order to impart the most appropriate training in the most effective way
Training design should be based on performance gap that needed to be mitiged; training objectives should be set thereon
Training planning involves developing training material, acumulating resources, choosing method of delivery, selecting training provider and arranging funds
Effective training design demands precise training-need-assesment that involves type of target audience and their and background knowledge/experience
(This slide will be used as the assesment of learning so far). Participants will be asked to discuss with their side participants (as think-pair-share) and prepare a quick answer based on the class lecture/discussion. The total time taken for this slide should not be more than 5 minutes. And total time taken including this slide should not be more than 20 minutes.
Answers of these questions might include following points:
We need to design and plan the training in order to impart the most appropriate training in the most effective way
Training design should be based on performance gap that needed to be mitiged; training objectives should be set thereon
Training planning involves developing training material, acumulating resources, choosing method of delivery, selecting training provider and arranging funds
Effective training design demands precise training-need-assesment that involves type of target audience and their and background knowledge/experience
(This slide will be used as the assesment of learning so far). Participants will be asked to discuss with their side participants (as think-pair-share) and prepare a quick answer based on the class lecture/discussion. The total time taken for this slide should not be more than 5 minutes. And total time taken including this slide should not be more than 20 minutes.
Answers of these questions might include following points:
We need to design and plan the training in order to impart the most appropriate training in the most effective way
Training design should be based on performance gap that needed to be mitiged; training objectives should be set thereon
Training planning involves developing training material, acumulating resources, choosing method of delivery, selecting training provider and arranging funds
Effective training design demands precise training-need-assesment that involves type of target audience and their and background knowledge/experience
(This slide will be used as the assesment of learning so far). Participants will be asked to discuss with their side participants (as think-pair-share) and prepare a quick answer based on the class lecture/discussion. The total time taken for this slide should not be more than 5 minutes. And total time taken including this slide should not be more than 20 minutes.
Answers of these questions might include following points:
We need to design and plan the training in order to impart the most appropriate training in the most effective way
Training design should be based on performance gap that needed to be mitiged; training objectives should be set thereon
Training planning involves developing training material, acumulating resources, choosing method of delivery, selecting training provider and arranging funds
Effective training design demands precise training-need-assesment that involves type of target audience and their and background knowledge/experience
Training Objectives are the ultimate targets that are set to be acomplished on completion of a course of training while Learning Outcomes are immediate targets that are expected to be achieved after every part of the training.
What are learning outcomes?
Learning outcomes specify what learners’ new behaviours will be after a learning experience. They state the knowledge, skills, and attitudes that the students will gain through your course. Learning outcomes begin with an action verb and describe something observable or measurable.
Examples
At the end of this course you will be able to:
1. Use change theory to develop family-centred care within the context of nursing practice.
2. Design improved bias circuits using negative feedback.
3. Demonstrate the safe use of welding equipment.
Learning outcomes often represent discrete units of instruction in a course but each may have several sub-outcomes. Learning outcomes need not be attained by specific instruction in a lesson—they may be woven throughout the course. For example, they may include such things as use problem solving techniques or work effectively in teams.
Why are learning outcomes important?
Learning outcomes are the most important section of your course outline—the essence of your course. They are essential because they:
• define the type and depth of learning students are expected to achieve
• provide an objective benchmark for formative, summative, and prior learning assessment
• clearly communicate expectations to learners
• clearly communicate graduates’ skills to prospective employers*
• define coherent units of learning that can be further subdivided or modularized for classroom or for other delivery modes
• guide and organize the instructor and the learner.
Knowledge is defined as remembering of previously learned material. This may involve the recall of a wide range of material, from specific facts to complete theories, but all that is required is the bringing to mind of the appropriate information. Knowledge represents the lowest level of learning outcomes in the cognitive domain.
How: Define, duplicate, label, list, memorize, name, order, recognize, relate, recall, repeat, reproduce state.
Comprehension is defined as the ability to grasp the meaning of material. This may be shown by translating material from one form to another (words to numbers), by interpreting material (explaining or summarizing), and by estimating future trends (predicting consequences or effects). These learning outcomes go one step beyond the simple remembering of material, and represent the lowest level of understanding.
How: Classify, describe, discuss, explain, express, identify, indicate, locate, recognize, report, restate, review, select, translate.
Application refers to the ability to use learned material in new and concrete situations. This may include the application of such things as rules, methods, concepts, principles, laws, and theories. Learning outcomes in this area require a higher level of understanding than those under comprehension.
How: Apply, choose, demonstrate, dramatize, employ, illustrate, interpret, operate, practice, schedule, sketch, solve, use, write.
Analysis refers to the ability to break down material into its component parts so that its organizational structure may be understood. This may include the identification of the parts, analysis of the relationships between parts, and recognition of the organizational principles involved. Learning outcomes here represent a higher intellectual level than comprehension and application because they require an understanding of both the content and the structural form of the material.
How: Analyze, appraise, calculate, categorize, compare, contrast, criticize, differentiate, discriminate, distinguish, examine, experiment, question, test.
Synthesis refers to the ability to put parts together to form a new whole. This may involve the production of a unique communication (theme or speech), a plan of operations (research proposal), or a set of abstract relations (scheme for classifying information). Learning outcomes in this area stress creative behaviors, with major emphasis on the formulation of new patterns or structures.
How: Arrange, assemble, collect, compose, construct, create, design, develop, formulate, manage, organize, plan, prepare, propose, set up, write.
Evaluation is concerned with the ability to judge the value of material (statement, novel, poem, research report) for a given purpose. The judgments are to be based on definite criteria. These may be internal criteria (organization) or external criteria (relevance to the purpose) and the student may determine the criteria or be given them. Learning outcomes in this area are the highest in the cognitive hierarchy because they contain elements of all the other categories, plus conscious value judgments based on clearly defined criteria.
How: Appraise, argue, assess, attach, choose compare, defend estimate, judge, predict, rate, core, select, support, value, evaluate.
The affective domain affects learning, regardless of the subject or the method. Read the following examples showing how the affective domain comes into play with regard to learning. First are some examples of how the affective domain can have a positive impact on learning. This is followed by examples of how the affective domain can negatively impact learning. As you are reading, keep in mind the learning you will be creating and how you can incorporate the affective domain to positively impact your learning.
Positive
A teacher praises a young learner on the picture she is drawing. The child feels good about herself and is encouraged to challenge new areas.
A trainer uses a think-aloud protocol in explaining how to add animation to PowerPoint presentations. The trainee(s) recognizes the value of using this type mental checklist and decides to use this in the future.
An online interactive time line of women’s history
Negative
A piano teacher slams her fist down on the piano and asks the pupil why they are so dense and talent-less. The pupil go away feeling worthless and begin thinking of ways to get out of the next lesson.
A lecturer in an introductory philosophy class spends the first half of class reading from the assigned text without looking up. Half of the students are talking among themselves or text messaging on the mobile phones. The few learners who were interested in the topic begin to feel that registering for the class was a mistake.
A (boring) text-based time line of women’s sufrage.
The system outlines a six step
The system outlines a six step
Listens to others with respect. Listens and remembers the name of newly introduced people.
Participates in class discussions. Gives a presentation. Questions new ideas, concepts, models, etc. in order to fully understand them. Knows the safety rules and practices them.
Valuing is based on the internalization of a set of specified values, while clues to these values are expressed in the learner’s overt behavior and are often identifiable.
Examples: Demonstrates belief in the democratic process. Is sensitive towards individual and cultural differences (value diversity). Shows the ability to solve problems. Proposes a plan to social improvement and follows through with commitment. Informs management on matters that one feels strongly about.
Recognizes the need for balance between freedom and responsible behavior. Accepts responsibility for one’s behavior. Explains the role of systematic planning in solving problems. Accepts professional ethical standards. Creates a life plan in harmony with abilities, interests, and beliefs. Prioritizes time effectively to meet the needs of the organization, family, and self.
Internalizing values (characterization): Has a value system that controls the behavior. The behavior is pervasive, consistent, predictable, and most importantly, characteristic of the learner. Instructional objectives are concerned with the student's general patterns of adjustment (personal, social, emotional)!
Examples: Shows self-reliance when working independently. Cooperates in group activities (displays teamwork).
Uses an objective approach in problem solving.
Displays a professional commitment to ethical practice on a daily basis.
Revises judgments and changes behavior in light of new evidence.
Values people for what they are, not how they look.
Listening to the sounds made by guitar strings before tuning them.
Recognizing sounds that indicate malfunctioning of equipment.
Estimating where a ball will land after it is thrown and then moving to the correct location to handle that.
Adjusting heat of stove to correct temperature by smell and taste of food.
Knowing how to use a computer mouse.
Having instrument ready to play and watching conductor at start of a musical performance.
Showing eagerness to assemble electronic components to complete a task.
Knowing and acting upon a sequence of steps in a manufacturing process.
Recognizing one's abilities and limitations.
Using a torque wrench just after observing an expert demonstrating its use.
Experimenting with various ways to measure a given volume of a volatile chemical.
Performing a mathematical equation as demonstrated.
Following instructions to build a model.
Demonstrating the ability to correctly execute a 60 degree banked turn in an aircraft 70 percent of the time.
Using a personal computer.
Repairing a leaking faucet.
Proficiency is indicated by a quick, accurate, and highly coordinated performance, requiring a minimum of energy.
Dismantling and re-assembling various components of an automobile quickly with no errors.
Maneuvers a car into a tight parallel parking spot.
Operates a computer quickly and accurately.
Displays competence while playing the piano.
Using skills how to operate an electric typewriter to operate a word processor.
Responding effectively to unexpected experiences.
Modifying instruction to meet the needs of the learners.
Performing a task with a machine that it was not originally intended to do.
Designing a more efficient way to perform an assembly line task.
Constructing a new theory.
Developing a new and comprehensive training program.
Creates a new gymnastic routine.