The Catering Business Industry - Topic 2 3 4 5

1. CATERING
Hanna Vi B. Polido

2. DEFINITION
• Catering is the business of providing food service at a
remote site or a site such as a hotel, hospital, pub,
aircraft, cruise ship, park, filming site or studio,
entertainment site, or event venue for a large number of
people.

3. CATERING
SEGMENTS
• The catering industry is divided into three general segments.
1.COMMERCIAL
Primary financial
goal involves
generation of
profits from the
sale of F&B
products.
Ex: Restaurants,
fast food outlets,
bars and pub.
2.NONCOMMERCIAL
Financial goal does not
involve generating profits
from the sale of F&B
products.
F&B are secondary business
in alliance with the main
business.
Ex: Hospital catering,
college/university catering
and transportation catering.
3.MILITARY
Encompasses all
catering activities
involved in
association with
the armed forces
or diplomatic
events.
Ex: Army based
camp catering.

4. TYPES OF
CATERING SERVICE
1. On-Premise Catering - is catering for any function such as
banquet, reception, or event that is held on the physical
premises of the establishment or facility that is producing the
function. On-premise caterers such as hotels, convention
centers, and restaurants, they usually have the advantage of
offering many services under one roof. They can also provide
sufficient space to house an entire event and plenty of
parking.

5. ON-PREMISE CATERING

6. 2. Off-Premise Catering - often involves producing food at a
central kitchen, with delivery to and service provided at the
client’s location. Part or all of the production of food may be
executed or finished at the event location. At times, off-
premise caterers must rely on generators for electricity, truck
in potable water and devise a trash system. In most cases
there is no existing kitchen facility at the location where the
food is served. Caterers provide single-event foodservice, but
not all caterers are created equal.
TYPES OF
CATERING SERVICE

7. OFF-PREMISE CATERING

8. CATERING
EQUIPMENT
• Both on premise and off premise catering have much in
common. Obviously, transportation by vehicle is a main
difference. It complicates food safety issues such as
packing safely to keep hot foods hot and cold foods
cold, and to avoid spillage.

9. CATERING
EQUIPMENT
This is accomplished by using:
insulated cooler containers
refrigerated vehicles
portable warming containers
insulated food carts

10. TYPES OF CATERERS

11. TYPES OF
CATERER
1. FULL SERVICE CATERER
 Not only provide food, but
frequently cook it to order on-site.
 They also provide service
personnel at the event, plus all the
necessary food-related equipment.
 They can arrange for other
services, like décor and music, as
well.

12. 3. PARTY FOOD
CATERER
 Supply only the
food for an event.
 They drop off the
cold foods and
leave any last
minute
preparation,
service and
cleanup, to others.
2. HOT BUFFET
CATERER
 Provide hot foods that
are delivered from
their kitchen in
insulated containers.
 Help to arrange the
food display.
 They sometimes
provide serving
personnel at an
additional charge.
TYPES OF
CATERER

13. CLASSIFICATION OF
CATERING SERVICES

14. 1) Corporate Catering
• These require a specific type of structure when catering for them.
Some companies would prefer a small open bar for its residents
while others will opt for a small foods tasting session.
• Corporate functions are elegant and very relaxed and should be
catered for with regard to this fact. Hiring a wedding caterer for
your corporate function might prove wasteful and will eventually
reflect on your expenses.

15. 2) Wedding catering
• Wedding catering is one of the most common forms of large-scale
catering.
• One of the most critical aspects of a wedding is the reception,
which mainly focuses on the food offered to guests.
• Weddings can be tricky since you may never be able to accurately
estimate the number of people to be present during the wedding.
• Aside from the food and the wine, the caterer is also in charge of
table settings and displays, which vary for different functions.
When sourcing for a caterer, get one with experience in wedding
catering.

16. 3) Social Gathering
• Retirement parties, birthdays, baby and bridal showers always call
for celebration.
• These functions are more intimate and demand attention to detail,
especially when it comes to catering.
• Due to their small nature, always make an effort to service clients’
specific dietary needs. Attention to people’s allergens should be
noted to avoid cases of inflamed allergies arising from food intake.

17. 4) Concession Catering
• Public events, major sporting events, and large music concerts fall
into this category.
• Wherever you find large crowds of people gathered, chances are
there is food on site.
• In such cases, only provide the most popular foods since it is
difficult to cater to everyone’s specific dietary needs. For instance,
it makes sense to have popular fast-food bars instead of full
course food options.

18. 5) Food Truck Catering
• This is a highly popular catering option for small outdoor functions
or functions with many food vendors.
• They do not require a large staff. Two or four are enough to
facilitate the preparation of food and serve people, which is mainly
done through a window.
• Food selection can range from the very simple to fancy depending
on a customer’s needs and the nature of the event. This type of
catering works well for casual outdoor events in a garden setting
where the crowd is not too big as to overwhelm the caterers.

19. 6) Restaurant Catering
• If you are hosting an event and would like a more advanced menu
than the usual, restaurant catering is the way to go.
• For instance, if your event is being held within a hotel’s premises,
using one of the hotel’s recommended restaurant caterers is
highly advised. You might even get such a catering service as a
package, which will save you the hustle of planning for all the
intricate details. Some restaurants also provide outside catering
should you want the same services at a different location. The
caterers might also provide table dressing services if you wish to
make the event beautiful and immersive.

20. TYPES OF
CATERING ESTABLISHMENTS

21. 1) RESTAURANTS
• A restaurant is an establishment that serves the
customerswith prepared food and beverages to
order, to be consumed on the premises.
• The term covers a multiplicity of venues and a
diversity of styles of cuisine.
• Restaurants are sometimes also a feature of a
larger complex, typically a hotel, where the dining
amenities are provided for the convenience of the
residents and for the hotel to maximize their
potential revenue. Such restaurants are often open
to non-residents also.

22. 2) OUTDOOR
CATERING
 Provides food and drink away from home base
and suppliers.
 The venue is left to the peoples’ choice
(outdoor).
 Hotels, restaurants and catering contractors
meet this growing demand.
 The type of food and set up depends entirely on
the price agreed.
 Outdoor catering includes catering for functions
such as marriages, parties and sport events.

23. 3) INDUSTRIAL
CATERING
 Provides food and beverages to ‘people at work’
in industries and factories.
 Similar to workers canteen, cafeteria.
 Purpose of industrial catering is to give
refreshment to the workers.
 Large quantity of food produced in dining room
with limited choices.
 It is based on the assumption that better fed
employees at concessional rates are happy and
more productive.

24. 4) CLUB
CATERING
 Provides food and beverages to a
restricted member clientele.
 Membership card is required to enter in
the club.
 Some examples of clubs for people with
similar interests are turf clubs, polo clubs,
golf clubs, cricket clubs.
 The service and food in these clubs tend
to be of a fairly good standard.
 Night clubs offer entertainment with good
food and expensive drinks.

25. 5) WELFARE
CATERING
 Welfare catering is the provision of food and
drinks for those who obviously could not
afford it or pay for it.
 The objective is to provide a service without
necessarily making a profit.
 Provide self satisfaction in doing charity,
examples food for homeless group.
 Financially supported by NGO.
 Some financially supported by government,
includes catering in hospitals, schools,
colleges, the armed forces and prisons.

26. 6) LEISURE LINKED
CATERING
 Provides food and beverages to people
engaged in ‘rest and recreation’ activities.
 This includes sale of food and beverages
through different stalls and kiosks at exhibitions,
theme parks, zoos, stadiums, galleries and
theatres.
 Food catering outlet will be placed near to
visitor attractions.
 Often served fast food and simple food such as
burgers, hotdogs, nuggets, sandwiches, soft
drinks.

27. 7) RETAIL STORE
CATERING
 Some retail stores, apart from carrying on
their primary activity of retailing their own
wares, provide catering as an additional
facility.
 It is inconvenient and time consuming for
customers to take a break from shopping, to
have some refreshments at a different
location.
 Become the reason of the need for some sort
of a dining facility in the retail store itself.
 Provide meal and drink both.
 A-la-Carte food has been served.

28. 8) TRANSPORT CATERING
 Provides food and beverages to passengers,
before, during and after a journey on trains,
aircraft, ships, buses or private vehicles.
 Transport catering categorizes in four parts:
a) Airline Catering
b) Railway Catering
c) Cruise Catering
d) Surface Catering

29.  Catering to airline passengers on board the air craft.
 Meal served to passengers on board a commercial
airliner.
 These meals are prepared by specialist airline catering
services and normally served to passengers using an
airline service trolley.
 Food are prepared in central kitchen.
 They range from a simple snack or beverage in short-
haul economy class to a seven-course gourmet meal in
a first class long-haul flight.
A) AIRLINE
CATERING

30.  Travelling by train for long distances can be
very tiring; hence a constant supply of a
variety of refreshment choices helps to make
the journey less boring and tiring.
 On-board meal services are also provided on
long distance trains.
 Glorious catering with fully A la carte menu.
 Pantry trolley used to take the orders and
serve food
 Gives less choice to the passengers.
B) RAILWAY
CATERING

31.  Cruise catering is one of the most luxurious
catering.
 Caters cargo crew and cruise passenger.
 Cruise have own kitchens and restaurants on
board.
 The food which served is fixed with a little
choice.
 Food items is stocked in the store and prepare
during the journey.
C) CRUISE
CATERING

32.  Catering to passengers traveling by surface
transport such as buses and private vehicles.
 Normally located around a bus terminal or on
highways.
 Limited menu choices.
D) SURFACE
CATERING

33. The caterer’s
objectives
1. Earn a fair profit, consistent with the amount of money invested in the
catering business.
2. Generate sufficient catering sales revenues to accomplish the above, to
cover all operating expenses, and to have enough money left over to
reinvest in the business.
3. Ensure customer satisfaction.
4. Provide consistent quality and service.
5. Convey a particular image.
6. Develop a reputation for dependability, flexibility, and solving problems.
7. Stay on budget.