1. ZOHAIB RAFIQUE
Assignment of Communication Skills
Zohaib Rafique
rafiquezohaib551@gmail.com
ROLL NUMBER: BCSM-F19-349
Submitted To Mam Anila
Superior University, Gold Campus
2. Activity 1
Instruction:
Read the given sentences once and find out the missing “C”.
Rewrite the given sentences by considering the missing “C”.
You have 5 minutes to complete this task.
1. Submit your reports to Mr. Jones by soon.
Missing C’s are:
Completeness, Calarity, correctness, courtesy.
Rewritten:
Please submits your report to Mr. Jones by 8:00 pm.
2. The balance due is on the next page of this report.
Missing C’s are:
Completeness, Calarity, correctness.
Rewrite:
The due balance is on the 2nd page of this report.
3. The policy date is in the corner.
Missing C’s are:
Completeness, Clarity, courtesy.
Rewrite:
The policy date is in the corner of web page.
4. Give me apples.
Missing C’s are:
Courtesy, completeness, clarity.
Rewrite:
Please give me two apples from the basket.
5. Today there is a meeting in the office.
Missing C’s are:
Completeness, Clarity, correctness, Courtesy
Rewrite:
Mr. Muzamil, today there is a meeting about financial strategies in the office at
2:30 pm.
Activity 2:
Do you think that the given letter is complete? If not, rewrite it and bring
completeness in it.
Total time: 5 min
3. Dear Nadeem
Thank you for the confidence you have shown in our bank by the account you
have recently opened. Our goal is to make our services to you both pleasurable
and helpful.
You are most welcome to come in whenever we can assist you.
Sohail Munir
Rewritten activity 2:
Dear Nadeem
Thank you for the confidence you have shown in our Bank of Punjab for the
current account you have recently opened. Our goal is to make our service to
you and all of our clients both pleasurable and helpful.
You are most welcome to come in whenever from Monday to Friday during
8am to 4pm we can assist you.
Sohail Munir
Activity 3
Being a tourist I planned to visit Muree, I had written an email to the Manager of
Dylex Hotel for the booking of a double bed room with an attached bath.
Manager replied instantly; the reply of email is pasted as under. Do you think this
email is giving a clear message? If not, rewrite this email, considering the
importance of “CLARITY” in effective business communication.
Total time : 15 minutes
Dear Mr. Tariq
I am rueful to inform you that we are utterly booked up for the week of August 22.
We have no rooms available because the WPA will be holding their convention at
our hotel during the week of August 22. You will understand certainly, we have to
reserve as many rooms as possible for members of the association.
If you can't revolutionize the date of your trip, maybe you could discover the
double room with bath that you want at another hotel here in Murree.
Affably
Amir Khan
MD Deluxe Hotel Muree
Rewritten activity 3:
The missing C’s are:
Clarity, Completeness, Consideration, Credible, Concreteness
4. Dear Mr.Tariq
Hope you are fine. As you mentioned in your email that you have planned to visit
Murree during the month of august and you want to book double bed rooms with
attached bath in our hotel for last fifteen days of the month of august. I am feeling
really sorry to inform you that we are utterly booked up for the week of August
22. We have no rooms available for the dates of your trip you mentioned in your
email because the WPA will be holding their convention at our hotel during the
week of August 22. Hope you will understand.
If you change your plan to visit murree and select any date instead of 22 August
to 28 August, it would be good. But If you can't revolutionize the date of your trip,
maybe you could discover double room with attached bath that you want at
another hotel because here are also few other good hotels like ours in Murree.
Affably
Amir Khan
MD Deluxe Hotel Murree
Activity 4:
Instruction:
Read the given sentences once and find out the missing “C” in given
sentences.
Rewrite the given sentences by considering the missing “C”.
Complete this task in 15 minutes.
1. I read that letter three times; the point was clear.
Missing C’s are:
Completeness, clarity, concreteness, correctness.
Rewritten:
Dear Sir, I have received your complaint letter against our leave policy. I read
that complaint letter three times to understand the main point and your points
was clear to me.
2. You have done a wrong job.
Missing C’s are:
Completeness, clarity, concreteness, correctness.
Rewritten:
You have not completed the tasks that were assigned to you and you have
done a wrong job.
3. Welcome to all freshmen.
Missing C’s are :
Completeness, clarity, courtesy.
5. Rewritten:
Hello everyone, I am Zohaib Rafique. I am a Director of Superior university. I am
here to welcome all the freshmen in our university. We are Here to support you
every step of the way in your journey to the graduation stage. You are our family
We hope that your experience with us will be great.
4. You product is not up to standard which our company requires so we
will not purchase anymore.
Missing C’s are:
Completeness, clarity, correctness.
Rewritten:
Hello vendor, As you know that we are purchasing car tyres from you. But form
last 2 months we realized that your product is not reach up to standard which
our company requires. So, we will not purchase anymore. Thank You for your
service for our company.
5. You are fired and you will not work with us.
Missing C’s are:
Completeness, clarity.
Rewritten:
Mr. Omar, You are doing great job with us from 2 years. I am feeling really sorry
to inform you that you are fired from Nishtat Chunian, Weaving laboratory and
you will not work more with us because we need only one quality checker in
laboratory at a time. Good Luck for your future. You deserve more than this.
6. Our criteria are firm; he is to be a scholar; he is to be a good teacher.
Missing C’s are:
Completeness, clarity, concreteness, correctness.
Rewritten:
We need Calculus teacher at Superior University. Our criteria to join the firm are
the applicant should be a scholar and should be a good teacher.
7. Say congratulations to little girl.
Missing C’s are:
Completeness, clarity.
Rewritten:
Say congratulation to little girl at her pass out party.
8. Each manager has an assigned parking space. He should park his car.
Missing C’s are:
Completeness, clarity, concreteness.
Rewritten:
Each manager of the Nishat company has an assigned parking space for
his/her vehicle. He should park his car at assigned place only.
6. 9. Mudasir Ali you are coming late.
Missing C’s are:
Completeness, clarity.
Rewritten:
Mudasir Ali you are coming late in the class. Please be punctual otherwise I
will took action against you.
10. You guys should all be concerned about the issue.
Missing C’s Are:
Completeness, clarity, concreteness.
Rewritten:
You all guys should be concerned about the company’s issue.
11. You are failed to pay your rent.
Missing C’s Are:
Completeness, clarity, courtesy.
Rewritten:
Mr.Amjad I am very disappointed to inform you are still failed to pay your hostel
rent of the flat. Your last date is 28/09/2020 but you did not pay your dues.
Please pay your dues of hostel otherwise we are bound to clear the flat.
Activity 5:
Instruction:
Read the following sentences once and find out the missing “C” in given
sentences.
Rewrite the given sentences by considering the missing “C”.
Complete this task in 15 minutes.
1. Please be advised that your admission statement was received.
Missing C’s is:
Completeness.
Rewrite:
Please be informed that your admission statement was received to you.
2. Allow me to say how helpful your response was.
Missing C’s is:
Completeness, courtesy.
Rewritten:
Please allow me to say that how much your response was helpful.
3. I am working in a factory and I was tried because of my hectic job.
Missing C’s are:
Completeness, correctness.
7. Rewritten:
I am working in a tires factory and I am trying because of my hectic job.
4. There are four rules that should be observed by all the males and
females of our company.
Missing C’s are:
Conciseness, correctness.
Rewritten:
There are four rules that should be followed by all the employees, males and
females staff, of our company.
5. The product which I sent you last week is a best quality product,
more over I will tell you more that this product is well know all over
the world for its taste and color.
Missing C’s are:
Conciseness, correctness.
Rewrite:
Hello Sikandar. The product which I sent you last week is a best quality product
in all over the world for its taste and color. Thank you for you service for our
company
6. Wordy: The issue of most relevance is teamwork.
Missing C’s are:
Correctness.
Rewrite:
Wordy: Teamwork is the most relevance issue.
7. It was known by Mr. Smith that we must reduce production cost.
Missing C’s Are:
Completeness.
Rewritten:
It was known by Mr. Smith that we must reduce production cost of our product.
8. In most cases the date of the policy is indicated in the upper right
corner so it is on the upper corner of the page.
Missing C’s are:
Completeness.
Rewritten:
In most cases the date of the policy is indicated in the upper right corner of the
page. So, it is on the upper corner of the page.
8. 9. The total balance due will be found on page 2 of this report.
Missing C’s are:
Correctness.
Rewritten:
10.The total due balance due will be found to you on 2nd page of this
report.
The reports are to be submitted by employees prior to 5:00, at which time they
will be received by Mr. Jones.
Missing C’s are:
Completeness, clarity.
Rewritten:
The reports are to be submitted by employees prior to 5:00 pm, at which time
they will be received by Mr. Jones.
Activity 6:
I am working as a Public Relation Officer in Silk Route Bus Service, I received a
letter by Ms. Andrea who is a Brazilian presently, and she is working as Admin
Manager in Dreamtime Movies Universal Limited. She wrote a letter for inquiring
the transport charges and services, but I am unable to understand the letter.
Here, she is missing an important “C”, find it and rewrite it for your practice. Total
time for this activity is 15 minutes.
Ms. Andrea Philips
Dreamtime Movies Universal Ltd
54 Oxford Road
Skagnes
SK3 4RG
Dear Ms. Philips
Bus services and bus fair
Thnk you for your letter of 22 January enquiring about our transportation
services.
Silk route buses service is offer an comfortable traveling services to facilitate the
people of north area of pakistan. I have pleasure in enclosing our latest
brochures and price list from which you can watch that our prices are highly
competitive.
I looking forward to calling you in a few days.
Yours sincerely
James Brown
James T Brown
Sales Manager
9. Rewritten:
Ms. Andrea Philips
Dreamtime Movies Universal Ltd
54 Oxford Road
Skagnes
SK3 4RG
Subject: Bus services and bus fare.
Dear Ms. Philips
I have seen your transportation services add in newspaper. And I am interested
in your transportation services.
As you have mentioned in add that Silk route buses service is offer a comfortable
traveling services to facilitate the people of north area of Pakistan. I currently
need for this type of services. I really need of your latest brochures and price list
from which I can watch that your prices are highly competitive and affordable for
me.
I looking forward for your response
Yours sincerely,
James Brown
James T Brown
Sales Manager
