1. What We Look For
Hunger. We don’t mean just for lunch.
We need team members who are looking
to challenge themselves and be a
participant in our business.
Those people who want to participate in
the game whatever role they have…and
who strive to win.
Virginia Commonwealth University Health System Health Plan Division
1

2. What We Look For
Initiative. People who aren’t waiting to
be told what to do all the time but can
learn our guiding principles and
resources—then apply them to their
day-to-day work. And aren’t afraid to
share ideas and recommend solutions.
Virginia Commonwealth University Health System Health Plan Division
2

3. What We Look For
Collaboration. People who know how
to be an effective team member—how
to communicate with others and work
with colleagues across the company to
get our business done.
Virginia Commonwealth University Health System Health Plan Division

4. What We Look For
Driven From Within. People who want
to grow—whether that means
challenging yourself to learn how your
work has upstream and downstream
effects in our business operations,
suggesting ways to improve work
processes, proving yourself as a leader
to earn a promotion, and everything in
between.
Virginia Commonwealth University Health System Health Plan Division

5. What We Look For
Adaptability. People who are excited by
change rather than intimidated by
change. Our industry is changing, our
customers’ needs are changing, and we
are changing in response.
Virginia Commonwealth University Health System Health Plan Division

6. What We Look For
Flexibility & Energy. We are a fastpaced company, and we have to be in
order to be quick and nimble enough to
respond to the changing needs of our
business and industry. We need
people who don’t enjoy the status quo.
Virginia Commonwealth University Health System Health Plan Division

7. What We Look For
Working Smart. We believe that our
data should drive our business
decisions. We invest in analytical
resources, tools, and training to do just
that.
Virginia Commonwealth University Health System Health Plan Division

8. What We Look For
Mission Focus. People who want to
make a difference in the lives of others
tend to stay with us. Our mission keeps
us motivated.
Virginia Commonwealth University Health System Health Plan Division

9. Why Join Us?
We are a non-profit health plan.
We take pride in wisely spending our
dollars on health care for our members.
Our surplus goes to our parent
company, Virginia Commonwealth
University Health System, to train the
next generation of
physicians, nurses, dentists, and other
health care providers.
Virginia Commonwealth University Health System Health Plan Division

10. Why Join Us?
We care about our customers.
In fact, we measure our success by
them. To us, quality is determined by
how many of our members get the
health care that they need.
Virginia Commonwealth University Health System Health Plan Division

11. Why Join Us?
We look for leaders.
Leaders come at all levels, places, and
roles in our organization. We
support our team members on their
leadership journey with targeted
training and development
opportunities.
Virginia Commonwealth University Health System Health Plan Division

12. Why Join Us?
We are a learning organization.
In order to be flexible and nimble to
health care industry changes, we invest
considerable time in developing our
team members’ knowledge, skills, and
abilities.
Virginia Commonwealth University Health System Health Plan Division

13. Why Join Us?
We embrace process improvement.
Our employees and leaders are Black
Belts, Green Belts, and Yellow Belts who
work to transform our business
operations by applying Lean Six Sigma
principles.
Virginia Commonwealth University Health System Health Plan Division