Running head: Week Five Reflection Week Five Reflection By: Kaylee Shiveley Abstract Organizational Behavior is made up of many components, down to the moods, personalities, and communication of an employee. Knowing about how businesses utilizes communication within and leadership will allow the business to reach their goals. Week Two Reflection Organizational Behavior is based around multiple concepts, including knowing how to effectively communicate and the affects of leadership in the workplace. . What’s The Most Worthy? In chapters eleven and twelve we learned communication and leadership. I believe both of these chapters cover extremely important information since businesses rely heavily on good communication and leadership skills. The most worthy of these I believe is leadership. Although communication is just as important, communication can be taught with the right leadership. Leadership in the workplace is one thing; good leadership in the workplace is another. Some benefits of a good leader can include “improved productivity of the workforce, improved ability to succeed under pressure, increased emotional intelligence, improved charisma and seriousness in business operations, growth in confidence in your tem, improved listening and communication skills, increased awareness of diversity in the workforce, improved innovation and creativeness, and a dependable, reliable, competent workforce” (www.rapidboostmarketing.com). With these leadership highlights comes effective communication. Communication is hit on within these leadership goals as well as many other important aspects of a successful business. The Importance of Communication and Leadership Communication and leadership are both important concepts in life alone. Having these skills in the workplace can help with both internal and external factors. Internally, having a good leadership team to teach new employees can help set the expectations for the company. If managers focus on instilling leadership qualities into their employees, the employees will naturally work with a leadership mind set. If everyone in the company is trained this way, the business will reap the benefits externally. If the outsiders of the business can physically see that company doing well, making improvements, and focusing on the future of their business, they are more likely to choose them as a place to give their business to. How Leadership is used in Society and / or Business Leadership is something can be instilled into someone at a very young age. Although it may be difficult to see leadership qualities in young children, its noticeable if it’s looked for. Leadership is important in many aspects of life including academics, sports, music, and even your personal life. In school, kids can be leaders for other people their own age. Whether there is group work for a project or a group game at recess, having someone to keep everyone in check and take over and, more or less, be the “boss” of the.

1. Running head: Week Five Reflection
Week Five Reflection By: Kaylee Shiveley
Abstract
Organizational Behavior is made up of many components, down
to the moods, personalities, and communication of an employee.
Knowing about how businesses utilizes communication within
and leadership will allow the business to reach their goals.
Week Two Reflection
Organizational Behavior is based around multiple concepts,
including knowing how to effectively communicate and the
affects of leadership in the workplace. .
What’s The Most Worthy? In chapters eleven and twelve we
learned communication and leadership. I believe both of these
chapters cover extremely important information since
businesses rely heavily on good communication and leadership
skills. The most worthy of these I believe is leadership.
Although communication is just as important, communication
can be taught with the right leadership. Leadership in the
workplace is one thing; good leadership in the workplace is
another. Some benefits of a good leader can include “improved
productivity of the workforce, improved ability to succeed
under pressure, increased emotional intelligence, improved
charisma and seriousness in business operations, growth in
confidence in your tem, improved listening and communication
skills, increased awareness of diversity in the workforce,

2. improved innovation and creativeness, and a dependable,
reliable, competent workforce”
(www.rapidboostmarketing.com). With these leadership
highlights comes effective communication. Communication is
hit on within these leadership goals as well as many other
important aspects of a successful business. The Importance of
Communication and Leadership Communication and leadership
are both important concepts in life alone. Having these skills in
the workplace can help with both internal and external factors.
Internally, having a good leadership team to teach new
employees can help set the expectations for the company. If
managers focus on instilling leadership qualities into their
employees, the employees will naturally work with a leadership
mind set. If everyone in the company is trained this way, the
business will reap the benefits externally. If the outsiders of the
business can physically see that company doing well, making
improvements, and focusing on the future of their business, they
are more likely to choose them as a place to give their business
to.
How Leadership is used in Society and / or Business
Leadership is something can be instilled into someone at a very
young age. Although it may be difficult to see leadership
qualities in young children, its noticeable if it’s looked for.
Leadership is important in many aspects of life including
academics, sports, music, and even your personal life. In
school, kids can be leaders for other people their own age.
Whether there is group work for a project or a group game at
recess, having someone to keep everyone in check and take over
and, more or less, be the “boss” of the group can be beneficial
to keep structure and organization. In sports, majority of teams
have a team captain. If any issues arise or something needs
taken care of, other players can approach the captain before the
coach and if it is something that needs resolved with the coach
then the captain can do that versus having 10 people trying to
tell one person about an issue. In everyday personal life, most
of us have an adult-figure that we look up to. Someone, at some

3. point in time, set rules for you growing up, helped you on
school projects, gave you advice, etc and exposes some of those
leadership qualities at a young age. Typically, parents or
grandparents or someone within the family is that person who
qualifies as the “leader” and person kids can look up to.
Conclusion
Communication and leadership go hand-in-hand, and as
long as leadership is instilled in one, communication follows
and will flow.
References
Robbins, S. & Judge T. (2018). Essentials of Organizational
Behavior. Boston, MA: Pearson.
(2013). Benefits of Good Leadership In Business and Role of
Good Leadership in Business Success. Retrieved
fromhttps://rapidboostmarketing.com/benefits-of-good-
leadership-in-business-and-role-of-good-leadership-in-business-
success/
Mile Stone 1 Feedback!
Topic: Nursing Shortage and the Need for More Nurses
Organization
Great job detailing the organization that will be the setting of
your milestone assignments. I appreciated the professional
insight you added into the characteristics that are of importance
in regard to your topic choice, especially it’s values!
Improvement Opportunity:
Great job detailing where your organization could improve,

4. specifically regarding the nursing shortage and patient safety.
You also addressed that your institution is in good financial
standing so should address the issue. Additionally, I would have
liked to see you detail what financial considerations there would
be if they don't! What financial impact can all of the negative
consequences of nursing shortage cause on your institution?
Purpose:
I would have liked a little more insight here – How exactly is
your proposal going to help improve patient safety?
Proposal Initiative
So what if your organization's benefits are better then
surrounding competitors? What then will you change?
Determining if a change is necessary would have been more the
prep for this assignment - determining that an
adjustment/improvement is NEEDED and suggesting that
change would then be your proposed initiative.
Running head: NURSING SHORTAGE
1
NURSING SHORTAGE 4
Nursing Shortage and the Need for More Nurses
Organization
Mary Manning Walsh Nursing Home is located in Manhattan
New York and it offers short term rehabilitation and residential
skilled nursing. The short term rehabilitation is aimed at
speeding the recovery and improves the transition of individuals
from hospital to home after undergoing an intensive disease or
surgery. The organization mainly serves the upper East Side of

5. Manhattan and has been in existence for more than sixty years.
The organization has a religious order in approaching various
issues including caring for the elderly. It takes care of all
people regardless of their faith in an environment that can
rarely be found in the traditional nursing facilities. The mission
of the organization is to offer holistic care to every resident in
an environment of Christian understanding and faith. It bases it
values and ethics on the teachings of the Roman Catholic
Church. All the activities that the organization conducts are
aimed at portraying respect for life through love and
compassion. It offers residential skilled nursing care for
patients that require 24-hour care with a singular mission of
helping all patients and improving patient outcomes. The
organization has maintained a great reputation over the years
for the quality patient care it provides.
Improvement opportunity
The organization receives very many patients each and every
day and it does not have enough nurses to take care of the high
number of patients. The availability of enough nurses is a
quality patient indicator. Due to the nursing shortage, the
available nurses work for very long hours which leads to fatigue
and job dissatisfaction. Nurses in the facility are also more
prone to making medical errors and mistakes (Steege, 2017).
They do not spend enough time with patients in order to create
meaningful nurse-patient relationships which are very important
in improving patient outcomes. Patient quality has been greatly
compromised due to the shortage of nurses in the health facility.
Other effects of the nursing shortage include overcrowding in
emergency rooms, increased mortality rate and increased
turnover among the nurses. Some of the nurses have quit the
organization because of the extensive duties laid on them as a
result of not having adequate nurses. The organization is
majorly funded by the Catholic church and it at times gets
federal grants. It is in a great financial state therefore it should
address the nurses’ shortage issue in order to optimize patient
safety. For it to achieve this, all the stakeholders within the

6. organization must be involved. Patient safety is based on
adequate and efficient care which is majorly provided by
nurses. Without enough nurses, the safety of patients in the
organization is in jeopardy.
Purpose
The purpose of this proposal is to outline the measures the
organization can take to address the nursing shortage problem.
The proposal suggests that the organization should focus on the
wages and benefits of the nurses in order to attract more nurses
and retain the existing ones. Just like any other professional,
nurses are always looking for organizations that greatly value
them and offer better wages and salaries. Adjusting the current
compensation and benefits package for the nurses is the best
way to address the nursing shortage in both the short and long
term.
Proposal initiative
My initiative entails evaluating current compensation and
benefits package for nurses and determining whether it levels
with that of other organizations or whether it is better. The only
way the organization will be able to attract new nurses and
retain the current ones is by offering a package that is better
than those ones of other organizations in the region (Snavely,
2016). The first step in this initiative is conducting research in
various institutions in the region and country wide to see the
packages they offer their nurses. The next step is comparing the
package the organization offers with the other packages
investigated. The final step is making adjustments and
improving the package to ensure it is very competitive not only
on the regional but also on the national level. Through this, the
organization will be able to attract more nurses regionally and
nationally.
Leadership
The management is responsible of ensuring that the organization
provides optimal patient care therefore it must address the
nursing shortage problem. The management has tried to address
the issue by advertising the nurses’ positions but there are

7. minimal applicants therefore it must do something to increase
the pool of applicants. The most effective way to do this is to
offer a very competitive compensation and benefits package that
individuals can hardly resist. Leadership is very important in
ensuring this initiative is successfully adopted. Firstly, the
management should come up with a team to investigate the
compensation and benefits packages that other organizations
regionally and nationally offer. The management should offer
all the resources required to conduct the investigation
nationally. The results from this investigation should be utilized
in developing a competitive package that will ensure the current
nurses have no reason to leave the organization and increase the
pool of applicants. By improving the compensation and benefits
package, the organization will be able to attract and retain
nurses therefore addressing the nursing shortage in both the
short and long run.
References
Snavely, T. M. (2016). A brief economic analysis of the
looming nursing shortage in the United States. Nursing
Economics, 34(2), 98-101.
Steege, L. M., & Rainbow, J. G. (2017). Fatigue in hospital
nurses—‘Supernurse’culture is a barrier to addressing problems:
A qualitative interview study. International Journal of Nursing
Studies, 67, 20-28.

8. NUR 400 Milestone Two Guidelines and Rubric
In Milestone Two, you will review the literature to determine
what information is available in the evidence-based literature on
the topic for the executive
summary. Whenever providing an informative presentation to a
healthcare executive, it is vital that there be inclusion of
evidence-based sources. This is a
foundation for the rest of the paper. In this section, you must
include at least three evidence-based sources. Please cite and
reference using correct APA format.
When writing the literature review, you may use the headings
below to help organize this brief paper. All faculty feedback on
the milestones is to be
incorporated into the final executive summary assignment.
Prompt: In your milestone, make sure to address the following
topics:
1. Proposal Care Support: Summarize the research from
evidence-based studies and peer-reviewed sources that led you
to believe that your proposal
would improve quality delivery of care within your
organization.
2. Value-Based Support: Summarize the research from
evidence-based studies and peer-reviewed sources that led you
to believe that your proposal would
improve value-based reimbursement for your organization.
3. Data Evidence: Detail the data from the organization or that
you collected yourself that indicated the need for improvement
and explain how you drew
your conclusions. Note: This data should include, but not be

9. limited to, tracer data, performance improvement data,
benchmarks, and so on.
4. Strategies: Detail existing interprofessional strategies that
could be applied to your initiative and organization.
5. Strategy Defense: Defend your recommended strategies in
terms of their ability to improve nursing-sensitive quality
indicators based on relevant,
reliable research.
6. Change Theory: Analyze relevant theories of change that
informed your proposed initiative and could help with
implementation.
7. Change Assessment: How applicable are change theories to
promoting your intended initiative and to the type and structure
of your healthcare
organization?
Rubric
Guidelines for Submission: This paper should be 3–5 pages, not
including the cover page or reference page. APA format is to be
used for the reference list and all
internal citations (at least three evidence-based sources are
required).
Critical Elements Exemplary (100%) Proficient (85%) Needs
Improvement (55%) Not Evident (0%) Value

10. Proposal Care
Support
Meets “Proficient” criteria and
offers professional insights
about the research from
evidence-based and peer-
reviewed sources that support
how the proposal will improve
quality care within the
organization
Logically summarizes the
research from evidence-based
and peer-reviewed sources that
support how the proposal will
improve quality care within the
organization
Summarizes the research from
evidence-based and peer-
reviewed sources that support
how the proposal will improve
quality care within the
organization, but with gaps in
logic and clarity
Does not logically summarize
the research from evidence-
based and peer-reviewed
sources that support how the
proposal will improve quality
care within the organization
20

11. Value-Based Support Meets “Proficient” criteria and
offers keen insights about how
the proposal will improve value-
based reimbursement for the
organization
Accurately articulates how the
proposal will improve value-
based reimbursement for the
organization
Articulates how the proposal
will improve value-based
reimbursement for the
organization, but with gaps in
accuracy
Does not accurately articulate
how the proposal will improve
value-based reimbursement for
the organization
20
Data Evidence Meets “Proficient” criteria and
summarizes critically the data
from the organization or from
healthcare websites that offers
justification for the
improvement initiative
Accurately analyzes data from
the organization or from
healthcare websites that offers
justification for the

12. improvement initiative
Analyzes data from the
organization or from healthcare
websites that offers justification
for the improvement initiative,
but with gaps in accuracy
Does not accurately analyze
data from the organization or
from healthcare websites that
offers justification for the
improvement initiative
20
Strategies Meets “Proficient” criteria and
offers critical insights about
interprofessional strategies that
can be applied to the initiative
and the organization
Clearly delineates
interprofessional strategies that
can be applied to the initiative
and the organization
Delineates interprofessional
strategies that can be applied to
the initiative and the
organization, but with gaps in
clarity
Does not clearly delineate
interprofessional strategies that
can be applied to the initiative

13. and the organization
10
Strategy Defense Meets “Proficient” criteria and
offers professional insight about
how the proposed strategies
will positively affect nursing-
sensitive indicators
Accurately articulates how the
proposed strategies will
positively affect nursing-
sensitive indicators
Articulates how the proposed
strategies will positively affect
nursing-sensitive indicators, but
with gaps in accuracy and clarity
Does not accurately articulate
how the proposed strategies
will positively affect nursing-
sensitive indicators
10
Change Theory Meets “Proficient” criteria and
offers critical insights about
theories of change and their
relevance to the proposed
initiative

14. Accurately analyzes theories of
change and their relevance to
the proposed initiative
Analyzes theories of change and
their relevance to the proposed
initiative, but with gaps in
clarity of descriptions and
explanations
Does not accurately analyze
theories of change and their
relevance to the proposed
initiative
10
Articulation of
Response
Submission is free of errors
related to citations, grammar,
spelling, and syntax and is
presented in a professional and
easy-to-read format
Submission has no major errors
related to citations, grammar,
spelling, or syntax
Submission has major errors
related to citations, grammar,
spelling, or syntax that
negatively impact readability
and articulation of main ideas

15. Submission has critical errors
related to citations, grammar,
spelling, or syntax that prevent
understanding of ideas
10
Earned Total 100%
Running head: WEEK 5 PRACTICAL CONNECTION 1
2
WEEK 5 PRACTICAL CONNECTION
Week 5 Practical Connection Post
Brooke Caminita
University of the Cumberlands

16. Week 5 Practical Connection
This week’s focus was on chapters 11 and 12, Communication
and Leadership, respectively. Communication is transmitting
information from one person to another in order to be on the
same page. Robbins and Judge (2018) explain, if there was a
such thing as “perfect communication,” then “a thought would
be transmitted so the receiver understood the same mental
picture the sender intended” (p. 171). Unfortunately, we do not
live in a perfect world so there are barriers in communication,
such as: filtering, selective perception, information overload,
emotions, language, silence, communication apprehension, and
lying (Robbins & Judge, 2018, p. 180-182). To provide an
example, language would be the different meaning of words due
to personality or age. Understanding the direction of
communication is important, as there are several types involved:
downward, upward, and lateral. Chapter 11 also goes into detail
about the modes of communication and what type of situation is
appropriate for each. The modes include, oral, written, and non-
verbal. For example, written communication would be best for
the transfer of “complex and lengthy” information (Robbins &
Judge, 2018, p. 177).
Going into detail about chapter 12, Leadership, several
factors and concepts play a part. Several theories are mentioned,
in particular behavioral theories of leadership stood out most to
me. It means that people can be trained to become leaders,
through education and experience. I’m sure there are several
instances in which an individual who is now a leader, was not
before and lacked several leadership qualities. I believe the
qualities can be learned through education and then applied to
the workplace and projects. Another thing I found to be a major
part of this chapter is on trust. Trust is needed as a leader or

17. follower, and has been proven to increase participation, make
employees more involved and motivated, and provide better
performance (Robbins & Judge, 2018, p. 201).
Putting all the mentioned knowledge and concepts into
practice, I first think of how learning the different modes of
communication will be beneficial in my workplace. For
example, we do surprise birthday celebrations for each
employee and in order to inform everyone without spoiling the
surprise or forgetting anyone it is best to use a premade email
list and remove the employee the surprise is for. The premade
email list is for the employees in my business unit and is very
beneficial because it ensures no one is forgotten, and also saves
a large amount of time when creating emails that everyone
should receive. In addition, I believe I have not always been a
natural leader, but by taking this class and learning all the
concepts and acquiring beneficial knowledge, I feel like my
leadership skills have improved and I will continue to show this
in projects and in the workplace. When I get into a managerial
position, I will motivate my employees with this knowledge of
leadership skills and practices because I believe it can all be
learned if they are willing. Creating a workplace with excellent
communication and leadership skills is a major thing, and
unfortunately some workplaces lack this due to lack of
education. I hope to encourage adding this kind of information
into recruiting and orientation when employees are first hired so
they begin their career with the necessary information to
succeed. To reiterate, a lot of employees may not have taken a
class like organizational behavior, therefore informing them of
concepts like these is important and they will probably find it
very interesting. My final thought for this assignment is to post
weekly concepts on the community board at work. A short, fun,
encouraging, and informational statement can go a long way.

18. References
Robbins, S. & Judge T. (2018). Essentials of Organizational
Behavior. Boston, MA: Pearson.