1. Gururajan Venkataraman.
E-Mail :- v_gururajan@yahoo.com
Mobile# +91-9962001301
Summary
TechnoManagrial professional with 18 years experience in Strategy, Innovation and program
management. Experienced in leading diverse programs for Telecom and banking service providers in US,
UK,Thailand.
which includes programme management, customer delivery management, delivery & deployment
management and transformation & transition management of full life cycle spanning across all Lines of
Business.
Cetified Project Manager skills from IIT Delhi
Certifications
PMP Certified from IIT – Delhi
CMMI Certified
ITIL Certified
IDM DB2 DBA Cetified Database Administrator
Experience
- Devised and managing IT Innovation programme
- Successfully led large teams with diverse capabilities in multi-cultural environments
- Delivered outstanding results in acquiring new business and growing customer footprint
- Known for entrepreneurial style of leading businesses under complex situations
- Excelled at turning around ‘Code Red’ projects and sustaining efficient operations
-Managed multi-location, multi-functional team
- Initiated and led various in-house products for operational efficiency and turn around time.
- Facilitated integration of acquired set of IT system into the existing systems
- Proven ability to translate Business needs into technology requirements that support the business
objectives and to successfully manage all phases of the IT project including needs analysis, requirement
definition, scoping, planning, budgeting, change management, delivery and implementation.
- Techno-program-management of programs with 7 project managers and team size of 100 people that
span multiple locations and cross function teams.
- Excellent written/verbal communication enabling successful relationship management between various
vendors/suppliers, commercial teams, delivery platforms and end customer/user groups.
-Excellent track record of refining and improving processes to achieve increased productivity.
-Result-oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing
environment and resolving mission critical issues to ensure bottom-line success.
Database Manager (TechMahindra)
Managed and administered projects on critical telecom applications
* Project Management: Involved in all the aspects of project management
* Managed world’s largest telecom database for the client on mainframe platform and IDMS database
* Managed a first of its kind project in the world to implement cutting edge DB2 Multi level Security
mechanism on clients production system and reduced the implementation time by 40%
* Database consultancy to a large pool of telecom application development, testing & solution design
teams

2. * Initiated and implemented various knowledge sharing initiatives, conducted various training programs
* Successfully executed multi location and multi platform projects dealing in multiple application
environments.
* Designated Trainer for new joiners in DBA team.
* Appreciated by internal and external stakeholders for making suggested recommendations.
* Supported databases for various OSS and BSS systems for one of the most critical and biggest system
of BT.
Onsite Co-ordinator (Tech Mahindra MiltonKeynes UK)
Overseeing operations at UK as a single point of contact for all production systems.
* Requirement capturing, project plan and execution for all new customer requirements
* Responsible for planning, delivery and maintenance of 20+ critical telecom database environments
* Represented entire Business Critical Systems group in a BT- CA, DB2 technical forum
* Dexterously implemented all aspects of worlds first ever MLS implementation on a production site.
* Represented TechMahindra in Business meetings at London, British Telecom Plc.
* Appraised by clients for providing out of the box solutions for the implementation of MLS project.
Senior Database Manager (In-Life Delivery) (UST GLOBAL)
As an In-Life Delivery Manager (both Service Delivery as well as Service Assurance) am responsible for
the following –
• Working alongside business stakeholders to freeze Release scope to include top priority A and B live
defects based on factors such as customer service impact, agent (FTE) impact, revenue, pilot trial
roadmap and availability of workarounds.
• Arranging for brain storming sessions with product managers, suppliers and customer groups for cases
that need a new solution to be implemented.
• Managing delivery of prioritised high priority In-Life issues (defects) for development, E2E test to
deployment and User acceptance test.
• Delivering temporary tactical solutions or workarounds for priority defects that cannot be resolved in the
current release.
• Liaising with user groups to ‘trial’ the workarounds and get agreement on FTE allocation for the fixed
temporary term until strategic fix is released.
• Demonstrating the working fix to business/stakeholders for sign off before live deployment.
• Assessing risks and benefits of any late defects identified or late inclusions in scope and drafting +
implementing a delivery plan for such fixes.
• Co-ordinating with the Data Integration team to develop scripts to correct erroneous data or produce
reports
• Supporting live trials and getting matrices analysed on a daily basis to identify potential issues.
• Managing customer and senior stakeholder expectations on fallouts and in-scope defects for a Release.
• Daily program tracking with various platforms, architects, designers, test leads and manage
risks/issues/escalations.
• Programme Governance, Senior Management Reporting
Consulting manager for Database team(Temenos - TCB)
Major Contracts Delivery Management
As an E2E Technical Delivery Manager for Major Contracts delivery within Temenos programme, am

3. responsible for the following –
• Manage E2E Technical Delivery of Temenos Global Services’ large MNC contracts from design,
development to implementation and user training.
• Manage customer and senior stakeholder expectations
• Daily program tracking with various platforms, architects, test leads and manage
risks/issues/escalations.
• Programme Governance, Senior Management Reporting
• Customer point of contact for all Technical
• Manage all priority cases/fixes/escalations as escalation point for all live issues for these teams.
• Manage and Prioritise requirements.
• Manage customer expectations and track/improve
• Manage any delivery escalations
• Be abreast of new system stacks for Consumer and Business and align release deliveries to deliver
functionality for migration of data and modules to these new systems as per milestones.
• Contribute to any bids by means of providing information, presenting case studies to the prospective
customer.
• Ensure pricing quotes are sent on time with the right data in a timely manner.
• Manage people issues.
• Coordinate with offshore counterparts for day to day work and planning.
EXPERIENCE SUMMARY:
 Currently working as a Consulting Manager and Head of mainframe Infra and Database Team in
Temenos India from March 2011 to till date
 Worked as a Sr.Database Administrator(Database Manager) for Database Administration Team
with UST-Global from Nov-09 to Feb 2011.
 Worked as a Sr.Database Administrator for the DB2 and IDMS Database Administration team
with Tech Mahindra limited from OCT 2005 to Oct 2009.
 Worked as Centre Director cum Project Leader In Software Technology Group International ltd,
And C.S Digisoft Pvt Ltd, for a period of five years.
EDUCATION:
Master of Science (Computer science)
PMP from IIT – Delhi
Clients Worked with and working with
1) British telecom (UK) - Telecom Domain
2) AT&T (US) - Telecom Domain
3) WellPoint (US) - Insurance Domain
4) Kasikorn Bank – Banking Domain.

4. Technical Skills
Techno Managerial SKills
 Client Facing
 Liaising with management and Team members for the smooth functionality of the project.
 Liaising with database users for advice and needs.
 Facilitating sharing of common data by overseeing proper key management and data dictionary
maintenance.
 Liaising with other information technology professionals for information exchange.
Security tasks
• Monitoring and maintaining database security and database software’s on corporate systems,
application, database, role, program, and when applicable table, view and column levels in co-
operation with security experts and systems programmers.
• Granting highest level access rights and revoking these rights, monitoring use of these rights.
Day-to-day tasks
• End to End maintenance of Test, Development and Production Environments.
• Maintaining development, test and production database environments.
• Schema changes and implementations across various environments.
• Creation of Data Objects across various environments and maintenance.
• Monitoring the databases and optimizing database performance and use of resources, including
selecting optimal physical implementations of databases.
• Maintaining availability and integrity of databases, including referential integrity checking and
multiple access schemes (locking).
• Monitoring and managing database backups and, when needed, restorations, big loads to
databases and porting databases or parts of databases.
• Helping application programmers to tune their database related programs, when possible, also
giving guidance in effective use of database features.
• Overseeing the maintenance of the database content with persons responsible for the
application.
• Creating and deleting databases and public database objects.
• Migration of Databases.
• Creating Database Backup and Recovery Plans.
• Disaster Recovery Exercises
• Data refresh across Various Environments.
Planning tasks
• Database Planning and design
• Database capacity planning: processing capacity, storage capacity and back-up capacity.
• Database security and integrity planning with security experts, systems programmers and
network managers.
• Disaster recovery planning
• Hosekeeping and Archieving
• Backup and Recovery Planning

5. • Reviewing and developing data models and database designs with development teams; entity-
relationship models are used with relational databases, normalizing, denormalizing, indexing, and
defining views.
ENTREPRENEURIAL EXPOSURE
Software Technology Group International Ltd, & C.S Digisoft Pvt Ltd, Salem.
Centre Director cum Project Leader.
Through an enriching entrepreneurial effort, over a period of few years, succeeded in establishing
a thriving concern employing 20 to 30 people.
Highlights
 THE ORGANIZATION: The founder member and Director of the firm in the business of IT
Training (Software technology Group Intl Ltd), this phase added new dimensions to my drive and
dynamism while fulfilling entrepreneurial ambitions.
 ENTREPRENEURIAL EXPOSURE: Complete responsibility to start operations from scratch
involved:
o Legal aspects of establishing the firm.
o Setting up of administrative, accounting and logistical systems.
o Establishing network and other sales channels and building up the Technical Training
team.
o Recruiting the core team and support staff for the office.
o Controlling financial operations including cash flows, inventory management, salaries,
operational expenses and overheads etc.
 BUSINESS DEVELOPMENT: Leveraging previous industry standing, I succeeded in obtaining
status for M/S Software Technology Group Intl Ltd.
o STG Intl Ltd. is a leader in the IT training.
o Our firm was awarded the best performance centre in south India.
o Primary area of operation was in Salem Dist
 OPERATIONAL STATUS: Our organization was given exclusive responsibility and accountability
for marketing of STG intl ltd. the entire Dist of Salem We enjoyed an excellent business
relationship with M/S STG Intl Ltd at all levels. However, seeking new challenges, I chose to exit
from the process that began in end 2003 and is now complete.
Achievements, Recognition and Rewards
 Achieved consistent improvements in market share, along with increasing market penetration
through the use of innovative strategies.
 Successfully launched IT Training products in virgin/emerging markets.
 Received reward at various stages with promotions, benefits and incentives.

6.  Consistent growth in responsibilities throughout the eight years , including:
o Additional responsibility of overseeing operations of other divisions.
o Key member of a task force for effective implementation of strategies across the entire
branch.
o Chosen and deputed for several Management Development Programmes.
 Achieved a very high degree of customer retention.
 Bettered overall organizational response and reaction time.
 Was regarded by competitors as a serious threat.
 Gained a reputation for being a team man; dependable, efficient, honest and committed.
Personal information:
Name Gururajan Venkataraman
Passport valid till 2023

7.  Consistent growth in responsibilities throughout the eight years , including:
o Additional responsibility of overseeing operations of other divisions.
o Key member of a task force for effective implementation of strategies across the entire
branch.
o Chosen and deputed for several Management Development Programmes.
 Achieved a very high degree of customer retention.
 Bettered overall organizational response and reaction time.
 Was regarded by competitors as a serious threat.
 Gained a reputation for being a team man; dependable, efficient, honest and committed.
Personal information:
Name Gururajan Venkataraman
Passport valid till 2023