Entertraining is a 15-year specialist in hospitality training, teambuilding, and motivation classes. They conduct workshops and seminars in Bali for clients in hospitality, retail, banking, healthcare, and other industries. Their vision is to be a successful people development partner and their mission is to provide fun, engaging in-house training, public workshops, teambuilding, and motivational classes. They are led by Iwan Setiawan, a hospitality trainer and motivator with over 15 years of experience in training and development roles at hotels across Asia. Entertraining has provided training to over 100 hotel, retail, government, bank, hospital and airline clients.

1. 1 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com
About Us
We have been more than 15 years specialist in Hospitality Training,
Teambuilding and Motivation classes. Our clients are mostly in the
hospitality industries such as hotels, villas, restaurants, retails, banks,
hospitals, airlines and other business which are related with Hospitality
Services.
We do workshop and seminar/ Public Training in Bali regularly for assisting
our clients in Customer Service Training & Leadership Development
program.
Our team Trainer would be ready to become strategic partner for your
company to develop the quality and competency of your employees
through tailor-made training & consulting program which specially
designed to exceed your need & expectation.
Vision
”People Development Partner”
“To become successful partner for developing career, motivation, attitude,
skills, knowledge and be a quality person”
Mission
“Learning is Fun & Never Stop!”
“Entertraining committed to actively conduct In-House Training, Public
Training Workshop, Teambuilding & Motivational Class in the fun way”

2. 2 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com
IWAN SETIAWAN
Professional Hospitality Trainer & Motivator
Has been working in many 5 star hotels and become specialist in
Training, Teambuilding and Motivating for more than 15 years.
After completing his study in Rooms Divison Department,
BPLP Bandung Indonesia, he’s been starting these following career :
• Management Trainee, Sheraton lagoon Nusa Dua, Bali, Indonesia
• Management Trainee, The Pan Pacific Hotel, Singapore,
• Training Officer, Imperial Century Hotel, Lippo Karawaci Tangerang, Indonesia,
• Assistant Training Manager, Borobudur Inter*Continental Hotel Jakarta, Indonesia,
• Training Manager, Hard Rock Hotel Bali, Indonesia,
• Pre-opening Manager, Hard Rock Cafe & Hard Rock Hotel Pattaya Thailand,
• Training Manager, Banyan Tree & Angsana Bintan Island, Indonesia,
• Corporate Training Manager, Aston International Indonesia,
• Corporate Trainer, Golden Tulip Group Indonesia
• Training Manager, Island Hideaway Dhonakulli, Republic of Maldives,
• Training Manager, Angsana Velavaru Resort & Spa, Republic of Maldives,
• Hospitality Trainer & Motivator, Entertraining Consultant, Indonesia.
The career above mostly in Training & Development which sharping his talents and become
specialist in Opening new hotel such as in Archipelago International (Previously Aston
International Group), Harris Hotels & Resort Group, Whiz Hotel & Resort, Malino Highland
Makasar, and now he is appointed to set up every pre-Opening group of Golden Tulips Hotels.
Not only experienced in Hospitality Industry but he also regularly conduct Soft Skills training and
motivator for some Banking Company in Indonesia such as : BANK INDONESIA, Bank Rakyat
Indonesia (BRI), Bank Artha Graha (AG), and many other group of BPR Banks in Bali.
With his exposure experieces from Management Trainee in Singapore till working as Training
Manager in Maldives & Thailand, He often shared his experiences by conducting Public Training/
Seminar, Teambuilding, MC, Moderator, Trainer for retails, hospitals, airlines, guest speaker at
school/ Academy & Training Consulting in Indonesia.
To improve and keep maintain his competency, he is still taking Hospitality Course until now at
e-Cornell University, Boston, USA.

3. 3 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com
Our Clients
Hotels & Villas
Bakrie Group I Menara Kuningan Office Building, Jakarta
SanGria Resort & Spa (Pre-Opening) I Cipaku Indah Hotel I
Aston Tropicana (Pre-Opening) I Aston Braga, Bandung
(BHA) BALI HOTEL ASSOCIATION I GM ASSOCIATION in LOVINA Bali I Nusa Dua
Beach Hotel I Discovery Kartika Plaza I Royal Santrian I NOVOTEL Nusa Dua I
White Rose Hotel I OC-EN Outrigger Bali I Ramada Bintang Bali I Harris Riverview
( Pre-Opening)I Harris Sunset (Pre-Opening) I Harris Kuta I The HAVEN, Seminyak
(Pre-Opening) I Puri Cendana Resort I Bali Tropic Resort and Spa I Ramayana
Hotel Kuta I GRAND WHIZ KUTA (Pre-Opening)I Risata Bali & Resort I Royal
Pitamaha Ubud I Kupu – Kupu Barong I Kupu – Kupu Jimbaran
I Hard Rock Hotel I Uma Sapna Villa I Kayumanis Jimbaran I Kayumanis Ubud I
Kayumanis Nusa Dua I The Gangsa Sanur I The Archipelago Group (Previously
Aston International) I Sun Island Villa I Maya Ubud Resort & Spa, Maya Sanur I
Aston Sunset 100 1 &2 I Adhi Jaya Group I Ramayana Group I Patra Jasa Resort &
Spa I Segara Village Sanur I Circus Waterpark Bali I Pullman Kuta Bali I Golden
Tulip Essensial Denpasar (pre-Opening)I Grand Nikko Bali I The Ellysian I The Hills
Villa I Gending Kedis I Golden Tulip Devins Seminyak (Pre-Opening) I Kuta
Paradiso Hotel I Karma Sakala Hotel (PreOpening) I Aston Kuta I Quest Tuban I
Alam Kul –Kul Kuta I Adhi Assri Lovina I Sudamala Sanur I Taksu Sanur I Bali Family
Hospitality Group I PATRA JASA GROUP I GOLDEN TULIP GROUP I ALILA GROUP I Klapa
Pecatu I INAYA PUTRI BALI I Como Shambala Ubud I Golden Tulip Jineng (Preopening) I
Alila Hotels Group – Bali I B Hotel, Bali
Banyan Tree Resort & Spa, Angsana Resort & Spa, Bintan
Golden Tulip, Belitong
Sudamala Villas & Suites I Ombak Sunset – Gili Trawangan, Lombok
Royal Tulip (Pre-Opening), Bogor
ROYAL GROUPS I Royal Tretes I Royal Orchids Batu, Malang
Agrowisata Hotel (Salib Putih), Salatiga
Hotel Horison I Hotel Dafam I All Stay Hotel, Semarang
Royal Ambarrukmo Hotel, Yogyakarta
Hotel Bumi Minang (Re-Opening), Padang
Aryaduta Hotel & Convention Center, Palembang
Aston City Hotel I Aryaduta Hotel, Pekanbaru
Silae Hotel (Pre-Opening), Palu

4. 4 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com
Rai Hawu Hotel(Pre-Opening), Kupang
Pondok Wisata Pantai Cemara – Waingapu, Sumba
Malino Highlands (Pre-opening), Makasar
Golden Tulip Galaxy(Pre-Opening), Banjarmasin
Golden Tulip Essensial (Pre-Opening), Pontianak
Island Hideaway Resort and Spa, Angsana Resort & Spa, Republic of Maldives
Retails
Grand Indonesia Shopping Town I INSTITUTE CAREFOUR INDONESIA (IDP
Program all General Manager Carefour Indonesia, Jakarta
PT. SOEJASCH – Bali / Jakarta/ Bandung I Kuta Beach Walk Shoping Center I
PT. ASTRA I ACE HARDWARE I VoLcom I Jungle Surf I Dreamland I Surfer Girl I
COURTS I Hard Rock Merchandise I DUO Furniture I CASA UMA I WARDAH, Bali
HONDA Trio Motor, Daikin AC, Banjarmasin
Hard Rock Merchandise Café & Hotel, Pattaya, Thailand
Goverment
PANDU (PELINDO)Seluruh Indonesia – DEPARTMENT PERHUBUNGAN I
BEA CUKAI MAKASAR I DEPARTMENT KOMUNIKASI & INFORMASI, Indonesia
KEMENTRIAN PERTAHANAN & KEAMANAN, Timor Leste
Banks
Bank Indonesia I Deutch Bank, Jakarta
Bank BRI, Jakarta, Bali, Lombok, Yogyakarta, Cirebon
Bank Artha Graha I Bank Bukopin I Bank Central Ekonomi I Bank BPR Sedana
Mandiri Tabanan I Bank BPR ASHI I Bank BPR ANTENK I Bank BPR TISH I Bank PPR
PUSAKA I Bank BPR UDIYANA PUTRA, Bali
Hospitals
Bali Med I Rumah Sakit Bersalin Kasih Ibu
I Rumah Sakit Bersalin Puri Bunda, Bali
Rumah Sakit Panti Nugroho, Yogyakarta
Airlines & Travel Agents
Garuda Indonesia, Merpati Nusantara Airlines, Bali
Destination Asia I Munatour, Bali

5. 5 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com
Other Companies
BIZNET I Bakrie Commerce Club I Majalah TEMPO I PT. DKT (Kondom sutra) I
DANONE – Aqua, Jakarta
PLN BALI I Indonesia Power I Koran TOKOH I I.A.L.F Bali I Mandara Spa Indonesia I
AW. LAKE SPA CONCEPT I Benoa Tirta Harum Water sport I PT. Dian Rakyat I Garuda
Bilingual School I SuperBrain Cening I Bali Deli Restaurant I Kantor Kita I TELKOMSEL I
WARDAH BALI I J.N.E Bali I DSM (Dompet Sosial Madani),
TROPICAL GROUP I JENJA CLUB I Metis Restaurant I BALI SAFARI & MARINE PARK
BALI ZOO BALI I BES LIVING I TIKI JNE I Circuss Waterpark, Bali
Indorent Taxi & Rent Car, Bintan
Semen Gresik, Surabaya
PT. Pegadaian, Bali & Kupang
NOSA, SAI GLOBAL, Catering Company, Balikpapan
PT. Schneider I PT Takeda, Corporate, Singapore
Pacific & Orient Insurance Co. Berhad, Kuala Lumpur
Event & Seminar In Bali :
27 July 2011 Basic Presentation Skills & Public Speaking
18 August 2011 Service Magic (1st Session)
19 September 2011 Service Magic (2nd Session)
26 September 2011 Certified Public Speaking & Presentation Skills
15 August 2012 The Amazing of Teamwork & Communication
28 August 2014 Service Magic (3rd Session)
28 September 2014 Competitive Supervisory Skills
30 October 2014 Leadership Skills for Effective Leader
29 September 2015 Motivating Yourself to service Excellence
29 October 2015 The Super Supervisor 1
8 December 2015 The Super Supervisor 2
31 October 2016 Everyone’s A Sales Person
14 November 2016 Basic Presentation Skills & Public Speaking

6. 6 | P a g e C O M P A N Y P R O F I L E - T r a i n i n g f o r y o u r c a r e e r
Entertraining Bali Office: Puri Gading, Jl. Surabaya, Block D9/ No. 10 Jimbaran, Bali, Indonesia
Hp. 0819 044 765 22 - Website: www.entertrainingbali.com