1. Guido Brusa
40 Litchfield Pines Drive
Leominster, MA 01453
guidobrusa@hotmail.com
SUMMARY
Experienced, dependable and motivated Network and Systems Administrator with
excellent customer service skills. Ability to work with a variety of IT skills. Detail
orientated professional with proven ability to work well under pressure in deadline-
driven fashion. Multi-lingual: fluent with English, Spanish, and French. Data entry
/typing speed: 40 – 50wpm
TECHNICAL SKILLS
Hardware: Firewalls, Switches, Routers, NIC Cards, Processors, Wireless Access
Point, IP phones, Printers and other peripherals.
Software: Microsoft Office Suit, Kaseya, ConnectWise
Operating Systems: Windows 7, Windows 8.1, Windows 10.
Servers: Windows Server 2008/R2, Windows Server 2012, Vmware
Network /Protocols: TCP /IP, DNS, DHCP, POP3, SMTP, HTML, FTP, VPN, IMAP,
SNMP.
CERTIFICATIONS
Comptia; Network+, 2011
Microsoft® Certified IT Professional: Server Administrator on Windows Server® 2008
Cisco - CCENT
SonicWall - CSSA Cert Systems Admin
Cisco - Meraki CMNA
EXPERIENCE
Thrive Networks, Tewksbury MA 2012 - Present
Network Engineer
 Set up WAN/LAN monitoring in Nable for all relevant hardware and services
o Firewalls
o Switches
o Routers
o UPS
o Servers
OS and
Hardware
o Virtual
servers
availability
o VPN
tunnel
availability
o Bandwidth
reporting
o SAN
o SNMP
o WMI
o CIM
 Firewall configuration
o Research all network related information
 WAN/LAN, IP scheme
 ISP account information
 Any third party vendor that requires access to the network

2.  Services available to internet, DMZ, Webmail, etc
o Propose changes to improve network design and security
o Document all collected information
o Configure security appliance
 NATs
 Access rules
 Routing LAN/WAN, RIP, OSPF, BGP
 Security services (Gateway AntiVirus, Intrusion
Prevention/Detection, Botnet Filter , Geo-Ip Filter, Content Filter)
 High Availability
 Remote Office, SSLVPN, GlobalVPN
 VoiP
 Configure IPSec tunnels to multiple sites (VPN)
 Network appliances set up and installation
o Cloud based switches and access points configuration and installation
o Backup appliances
o NAS, configuration and deployment
o VLan implementation
o Communicate action plan to client, vendors and any person directly
involved with the project.
o Make arrangements to guarantee quick, reliable delivery of services with
minimum downtime
o Troubleshoot any issue as it arise
o Manage SSIDs availability for clients and guests, always keeping in mind
security and bandwidth utilisation.
 Email Filter
o Provision client, set up inbound/outbound MX records to redirect email
flow.
o Configure SmartHosting
o Configure email archiving
o Troubleshoot email flow/spam/virus , etc
o Create reports as requested
 Workstation/Server management
o Provision servers/workstations with Kaseya agent.
o Deploy and install anti-virus software.
o Create management policies and anti-virus profiles
o Deploy and install Windows updates.
o Create reports and audits as requested.
o Create and Schedule scripts.
o Deploy and install third party software.
 Managing assigned projects and program components to deliver services in

3. accordance with established objectives.
 Responding to inquiries from staff, administrators, service providers, site
personnel and outside vendors
 Supervising the administration of systems and servers related network to ensure
availability of services to authorized users.
 Troubleshooting malfunctions of network hardware and software applications,
telephones and security systems to resolve operational issues and restore
services.
 Complete time logs in Connectwise within 48 hours of completing tasks to ensure
accurate and timely billing of customers
 Any other duties as assigned by management
Framingham School District, Framingham, MA 2011 - 2012
Network Technician
 Perform desk side troubleshooting and timely resolution of Microsoft Software
including Windows 7, Exchange /Outlook 2007, Office 2007 and Virtual Machines
 Administration of Active Directory DNS, DHCP, VPN with familiarity in HTML,
POP3 and SMTP
 Assist in the maintenance of system hardware encompassing building, ghosting
and upkeep of drives and other critical components
 Detect malfunctions of network and make required changes
 Responsible for the troubleshooting of network ports and maintenance of cables
and entire local area network
 Assist senior manager in preparing documentation for specification of technical
requirements
 Set up of switches and routers
 Assist network manager by giving suggestions to overcome the drawback in the
designs
 Analyze and solve connectivity issues
 Manage Data Center
 Recent project consisted of deployment of 400 laptops
 Installed a new IP Camera Surveillance System
 NTFS Permissions
Guido Brusa Page Two
American Career Institute, Framingham, MA 2011
Desktop and Network Support Intern
 Perform desk side troubleshooting and timely resolution of Microsoft software
including Windows 7, Exchange /Outlook 2007, Office 2007 and Virtual Machines

4.  Administration of Active Directory DNS, DHCP, VPN with familiarity in HTML,
POP3 and SMTP
 Assist in the maintenance of system hardware encompassing building, ghosting
and upkeep of drives and other critical components
EDUCATION
American Career Institute, Framingham, MA
Master Certificate in PC Network Computing, 2011