Please find the attached resume for your reference.

1. Looking for challenging assignments in a leading organization.
WORK EXPERIENCE
Company : Sun Knowledge Pvt. Ltd.
Position : Team Lead
Duration : July’ 2012 --- Till Date.
Job Responsibilities are:
• Working as a Team Lead in a Medical Billing Team.
• Handle a DME Billing team of 7 members.
• Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff as
per their ability and making sure motivation and performance levels are maintained.
• Implementing new initiatives and making sure all staff understand them.
• Giving prompt and accurate information on individual staff member performance.
• Making sure all tasks given to staff are done on time and to the required standard.
• Ensuring a clean, safe and friendly working environment for all team members.
• Managing any staff sickness levels and organizing the necessary cover.
• Establishing team and staff targets as a reflection of the company's objectives.
• Providing accurate information to senior managers on key issues.
• Communicate with client everyday through mail and phone.
• Prepare different kind of excel reports and share with client and management.
• Communicate with team members and plan to find out best way of work to provide best productivity and support
management.
• Previously worked in U.S. Healthcare Provider Credentialing Department and DME Billing department.
• Also, worked on many ad-hoc projects as per client requirements.
Company : OUTSOURCEBIZ INDIA Pvt. Ltd (NETWATCH ONLINE Pvt. Ltd)
Position : Team Lead (Data Entry Operator)
Duration : May’ 2007 --- July’ 2012.
Job Responsibilities were:
• Guided a team of 12 members and supported management with best productivity.
• Gave adequate support to client through mail.
• Best used of manpower at crucial time.
• Work distribution to the team.
• Data download and upload through FTP server.
7 No. Ramdhan Khan Lane,
Kolkata- 700005.
GSM: 9830407670
E-mail: gora.chand05@gmail.comGora Chand Ghosh

2. • Employees Production report maintain, Incentive report maintain, also different report prepared for different
clients.
• Improved team members’ productivity by discussing their problems and find out simple solutions.

3. Company : RABCO SERVICES Pvt. Ltd. (Kolkata)
Position : Computer Operator
Duration : October’ 2006 --- April’ 2007.
Job Responsibilities are:
• Worked for HCBC Bank in RABCO SERVICES Pvt. Ltd.
Company : NORTHERN CREDIT & COLLECTION BUSINESS Pvt. Ltd. (Kolkata)
Position : Computer Operator
Duration : August’ 2005 --- September’ 2006.
Job Responsibilities are:
• Worked for IDBI Bank, UTI Bank, INDIA BULLS, ABN AMRO Bank. Internet downloading & send the
complete MIS to Bank through mail in NCCB.
ACADEMIC QUALIFICATION
YEAR DEGREE BOARD
2002 CLASS X W.B.B.S.E
2004 CLASS XII W.B.C.H.S.E
2009 Graduation Calcutta University
OTHER QUALIFICATION
Computer Knowledge:
i) Completed English language course from Ramakrishna Mission School of Languages.
ii) Windows-98/2000/XP, Office-2007/2010/XP, MS DOS, MS-OFFICE (WORD, EXCEL, POWER POINT),
INTERNET, E-MAIL, PROGRAMMING LANGUAGE HTML, SQL, C#.
iii) Average Typing Speed 40+ wpm.

4. PERSONAL INFORMATION
 Father’s Name : Gopal Ghosh
 DOB : 06th
May’ 1987
 Marital Status : Single
 Languages Known : English (Read, Write & Speak)
Bengali (Read, Write & Speak)
Hindi (Speak)
I hereby declare that the above-mentioned information and details are true and to the best of my
knowledge and belief.
Date:
Place: Kolkata
(Gora Chand Ghosh)