4. SENDER ORIENTED BARRIERS
VERBAL AND NON-VERBAL BARRIERS
CROSS-CULTURAL BARRIERS
PHYSICAL AND OTHER BARRIERS
5. SENDER ORIENTED BARRIERS
These are Sender’s
approach, Attitude, Langua
ge, Frame of
reference, Distractions, Men
tal Blocks, Selective
perception, Relationships, I
nterpersonal behavior, Bad
expression, Loss in
Transmission, Semantic
problem, Over/Under
communication , I-
Attitude, Prejudices.
6. Some of the verbal barriers to communication
are caused by the way we interpret things and
the differences in language. Language is our
biggest barrier, and influence the way we
interpret meanings and address people.
The non-verbal barriers would be emotions
and signs and body language.
7.
8. Understanding a
Culture the right way
is often difficult.
Different Nationalities
have different ways of
conveying a message
and, therefore, these
varying styles of
communication act as
a barrier.
9. When I meet you, I may bow. You may ask my
age, but I will be embarrassed if you ask me about
my religion, and, as a result of my
embarrassment, I may laugh. I will pause for
perhaps 20 seconds before answering, allowing
time for a shared communication without words. If
you become uncomfortable with my silence and
say “I’m sorry,” I will apologize to show my wish
to cooperate, and will probably not look you in the
eye when I answer. However, I would not
complain to tell you that your question about my
religion is considered impolite.
I am from…..
10. My rapidly-growing country is ethnically
diverse, with as many as 20 major languages
being spoken, along with many dialects. In this
constitutional monarchy, most people live in
rural areas, and 80% of the people are farmers.
When I greet you, I will put the palms of my
hands together in front of my chest or chin or I
may raise my right hand in a salute
(salaam), and will always call a professor by
title. Things I would never do: touch another’s
head, wink at you, point the bottom of my foot
at someone, eat with my left hand.
I am from……
11. When people in my country greet, we say “hello” or
“good afternoon” in English and are cheerful and
courteous to show respect; neglecting to greet someone
is a sign of disrespect. With more than 250 ethnic
groups, we have more than 250 languages, thus
English is our official language, though less than 50%
of people speak English. We do not pass things with
our left hand alone, nor should we show the bottom of
our foot to someone; the most vulgar gesture to
me, however, would be to push the palm of the hand
forward with the fingers spread. We visit friends and
relatives frequently, and welcome unannounced
guests. If we wish our children to leave the room while
guests are visiting, we often wink at them.
I am from…..
12. 1.) I am from Japan.
2.) I am from Nepal.
3.) I am from Nigeria.
These are broad generalizations, which do not
necessarily represent individuals but are meant
only to introduce to you some cultural practices
of which you may be unaware. The goal is for you
to understand the culture of the individual so that
you may be better communicate with individuals.
16. Clarity and completeness
Proper Language
Sound Organization structure
Orientation of employees
Motivation and mutual Confidence
Consistent Behaviour
Use of grapevine
Gestures and tone
Remove incorrect filtering.
17. Get to know the people we communicate with
Learn to look at things from the other’s
perspective
Seek and offer feedback
Choose the right medium, the right channel
Good listening
Appropriate language
18. Communication is not always successful due to
certain barriers. Ineffective communication can
happen at the level of source, of the medium or of
the receiver. A proper recognition of these
communication barriers and the methods of
overcoming them are essential for proper
communication flow.