What is "CHANGE MANAGEMENT"?
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Short primer on Change Management by Better Business Learning. HD video with music at: http://www.youtube.com/watch?v=__IlYNMdV9E Created using images from http://doodleslide.com www.BetterBusinessLearning.com
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What is "CHANGE MANAGEMENT"?
- 1. What is Change Management? What is “CHANGE MANAGEMENT”? www.betterbusinesslearning.com
- 2. What is Change Management? Management ‘gurus’ make a fortune teaching managers how to deal with change. www.betterbusinesslearning.com
- 3. What is Change Management? www.betterbusinesslearning.com
- 4. What is Change Management? Selling countless books… www.betterbusinesslearning.com
- 5. What is Change Management? …and costly implementation systems. YO U R P L AT F O R M IS BURNING! 8 steps to escape it alive www.betterbusinesslearning.com
- 6. What is Change Management? But ultimately, it comes down to this: www.betterbusinesslearning.com
- 7. What is Change Management? In our globalised and interconnected economy… www.betterbusinesslearning.com
- 8. What is Change Management? …organisations deal with continually shifting: MARKET CONDITIONS www.betterbusinesslearning.com
- 9. What is Change Management? Organisations must adapt or die www.betterbusinesslearning.com
- 10. What is Change Management? They must continually re-evaluate their business model. www.betterbusinesslearning.com
- 11. What is Change Management? And consider the effectiveness of the strategy and tactics they are using to reach their long term goals. www.betterbusinesslearning.com
- 12. What is Change Management? “CHANGE MANAGEMENT” is thoughtfully and carefully re-aligning the organisation based on the answers. www.betterbusinesslearning.com
- 13. What is Change Management? “CHANGE MANAGEMENT” is thoughtfully But… and carefully re-aligning the organisation based on the answers. www.betterbusinesslearning.com
- 14. …the PROBLEM with CHANGE…
- 15. …is that people who have been doing things a certain way for a long time…
- 16. …don’t like to suddenly be told…
- 17. “YOU HAVE TO DO THINGS DIFFERENTLY!”
- 18. CHANGE is usually accompanied by…
- 19. UNCERTAINTY POOR COMMUNICATION POWER-PLAYS CHAOS
- 20. What is Change Management? But there ARE ways to manage change successfully! www.betterbusinesslearning.com
- 21. What is Change Management? If YOU are managing a change, ensure you… www.betterbusinesslearning.com
- 22. What is Change Management? 1. Communicate the threat of NOT changing. www.betterbusinesslearning.com
- 23. What is Change Management? 2. Involve your team in decision making (when possible) www.betterbusinesslearning.com
- 24. What is Change Management? 3. Minimise uncertainty. www.betterbusinesslearning.com
- 25. What is Change Management? 4. Celebrate successes in moving towards the goal. www.betterbusinesslearning.com
- 26. What is Change Management? 5. Keep explaining the reasons to change. www.betterbusinesslearning.com
- 27. What is Change Management? When there’s an information vacuum… www.betterbusinesslearning.com
- 28. What is Change Management? …people often assume their managers are plotting terrible things…. www.betterbusinesslearning.com
- 29. What is Change Management? 6. …so be as transparent as possible. www.betterbusinesslearning.com
- 30. What is Change Management? And finally, remember that… www.betterbusinesslearning.com
- 31. What is Change Management? Change is less scary when YOU’RE driving it. www.betterbusinesslearning.com
- 32. What is Change Management? Consider your passengers. www.betterbusinesslearning.com www.betterbusinesslearning.com
- 33. Better Business Learning • Learning Programmes • Facilitation Services • Faculty Development • Video Production www.betterbusinesslearning.com All content (excluding audio) ©2011 Gavin Wedell
Editor's Notes
- It turns out that…People who have been doing things a certain way……for a long time…Don’t like to be told to do them differently!When people are organised into big groups,Working togetherTo produce outcomesThere inevitably are tensions about what the best way to organise themselves is.Things get even more complicated when asking questions like:What should we do?How should we organise ourselves?What techniques do we employ?Who should we serve?What tools will we use?CHANGE MANAGEMENTIs a STRUCTURED way to ask these questions.And then alter the way the organisation works and is organisedbased on the answers.In the past, It comes from a recognition that managing the emotional and interpersonal elements of that processIs extremely importantTo Uphold moraleMaintain an organisation’s cultureInvolve Capture everyone’s ideasMake informed decisions(keep the best bits of an organisation whilst working in a better way).We know that today’s economy is more competitive than ever.So businesses that manage the way that they adapt to different CircumstancesTechnologiesCustomer demandsInput costsRisksWill survive and flourish.Summary:What is “Change Management”?It is a structured way to ask:What is our business model?Does something threaten this model?Are there opportunities we are missing?Can we better organise ourselves?And based on the answers to those questions, alter the way that people Interact (include pic of org chart changing)CommunicateAnd manage performanceYou might like to check out:John Kotter’s Eight Steps to Change ModelModern managers would be wise to:Clearly explain why there is urgency to changeInvolve their teamCapture everyone’s thoughtsReduce unnecessary uncertaintyCommunicate whenever possibleBe transparent in their processCelebrate successful shifts