caring for care homes

1. Caring for Care Homes
Lukshmy Jeyalingam
Eleanor Worthington
10th October 2017

2. Our aims:
1.To build relationships amongst
the multi-professional teams
involved in care home care
2.To improve skill sets for care
home workers
3.To enhance staff well being

3. Caring
for Care
Homes
Educational
programmes
for training
Share &
Learn
Feedback to
influence
clinical care
and
outcomes
Local GPs
more
engaged
with care
homes
Improve
staff
wellbeing
and resident
care
Our Programme:

4. St Pauls Hammersmith
Chiswick Care Centre
St Vincents
Nazareth House
Carlton DenePrincess Louise
St Theresa’s
Ellesmere
St Wilfreds
Friends House
Farm Lane
Forrester Court
Educationaldelivery‘17

5. Q&As
The
Newsletter
brings you…
Celebrating
success
What I love
about my
job…
Sharing
magical
moments
The latest
training and
sharing/learning
events
Q&A Johanna Jennings, carer at Nazareth House
What was your earliest ambition?
I wanted to become a nurse, housewife and someone
who is caring
Who has been your biggest inspiration?
Helping my mum look after my dad after an accident
Who was your most grateful resident?
Nora; she was a nurse and I looked after her till she
passed away. She was nearly 100 years old
What personal ambition do you still have?
Continuing to care for people
Care from our residents;
We have heard heart-warming stories of carers receiving
care from the residents they help to look after. Forming
relationships with residents seems to be a significant source
of job satisfaction for many of the carers we speak to, and it
seems these relationships work both ways!
Being told “you are really good” when offering a resident a
drink, and that “I like the days you are working, I will miss
you when you are gone”, have encouraged and
strengthened a sense of purpose for some of our amazing
carers at Princess Louise of Kensington.

6. Local recognition
• “This has definitely inspired me in
my workforce planning”
• “It was just good to network and
meet other providers”
• “Very important to continue to
further events like this one”
National recognition
Caring for Care has been highly
commended for the Healthcare
Transformation Awards 2017, supported
by NHS England and the National
Association of Primary Care (NAPC).
Feedback

7. What next?
•New clinical topics: Dental care, Care after death,
reflection groups, thankfulness
•Our Autumn newsletter
•Share and Learn 29th September 2017 at Carlton Dene
09.00-13.00: “Building Professional Bridges”

8. Creating a more compassionate and supportive working environment for care home workers, and those they care for.
Sharing our Learning
29th September, 09.00-13.00
Carlton Dene Care Home
45 Kilburn Park Rd, London NW6 5XD
09:00 Welcome, registration and refreshments
09:30 “Who do you need to build bridges with?”
This session is an interactive workshop on how to build networks, work and learning together as different
members of a team.
10:30 CQC presentation:
How does the CQC view their relationship with care homes?
10:45 Panel discussion: Local Authority, CQC and Review team. This session is a discussion on what is currently
working well in care homes, current problems in a care home and discussion on how to solve these problems.
11:30 Schwartz Round: “Caught in the middle”.
A Schwartz Round provides a forum for all staff to discuss the emotional and social aspects of working in
healthcare. The round can help staff to feel more supported in their jobs. We will demonstrate a taster of a
Schwartz Round and highlight the value of a Schwartz Round in your practice.
12:30 Group reflections, take home messages and action points
Make the date; rsvp anastasia.makropoulou@nhs.net