Freda S. Morrison is seeking a new administrative role. She has over 20 years of experience in administrative support, customer service, accounting, and mortgage-related jobs. Her background includes roles as an administrative assistant, receptionist, customer support administrator, mortgage loan closer, and quality control auditor. She possesses strong organizational, communication, technical, and research skills.
1. Freda S. Morrison
516 Schieme Street
Fort Worth, Texas 76114
Home Phone: 817-732-6979
Cell Phone: 817-253-8036
Email: fsmorrison55@gmail.com
QUALIFICATIONS
Self-Starter; goes the extra mile to achieve goals.
Possesses strong organizational, communication and technical skills, including computer usage.
Organizes effectively to achieve greater results. Keeps comfortably ahead of work schedule.
Possesses strong research, networking, and negotiating skills. Meticulous with detail.
Flexible; works well independently and as team player.
WORK HISTORY
2002-Present Administrative Assistant, Aqua Texas, Inc., Fort Worth, Texas
Administrative Assistant duties to Area Manager, Field Supervisors, Business Development Coordinator,
and Dispatcher/New Taps Clerk; spreadsheet creation and maintenance of Water and Wastewater
systems, employee and vendor information; office supply and inventory ordering and maintenance of
supplies, both in the field and office; previous responsibilities included Accounts Receivable preparation
and invoicing of Contract Operations clients and all invoice entry into Lawson software, and maintenance
of Contract Operations files; some Accounts Receivable maintenance, coding and entry; light reception.
Other previous duties included receptionist, time entry responsibilities, Contract Operations billing and
maintenance of accounts, and Customer Service.
1999-2001 Administrative Assistant, Design Department, Global Group, Inc., Fort Worth, Texas
Department support to manager and staff including tracking status of projects, creation of reports via
print company software, and all filing; interaction with other departments.
1998-1999 Customer/Employee Support Administrator, Spindlemedia, Inc., Fort Worth, Texas
Customer support to software and Internet clients by phone & written documentation; accounts
payable/receivable relating to small business support; human resources/payroll functions including all
employee forms and insurance requirements, with additional support to payroll out-source company.
1997-1998 Mortgage Loan Closer, Transamerica Mortgage Co., Dallas, Texas
Responsible for drawing and funding of broker mortgage loans, gathering of support documentation, and
reporting to senior management.
1996-1997 Secretary/Receptionist, Colonial Life Insurance Co., Fort Worth, Texas
Secretarial duties including department receptionist, filing, and correspondence; support to senior
management, underwriting and accounting including policy documentation, follow-up and customer
contact.
1986-1996 Various Mortgage-Related Experience, Fort Worth Mortgage Co., Fort Worth, Texas
Salesperson responsible for selling interest reduction program offered to mortgage customers including
initial and continued customer contact and support, and reporting of sales activity.
Quality Control Auditor responsible for auditing mortgage loan branches to comply with federal and
lender regulations and requirements; employee training; vendor negotiations; coordinating with branch
offices and other company departments.
Mortgage Loan Closer responsible for drawing and funding of mortgage loans, support documentation
gathering, and reporting to management.
Closing Department Reporter responsible for closed loan reports to other departments and senior
management.
Administrative Assistant to branch manager; vendor negotiations.
2. Resume- 2010
Page 2 of 2
EDUCATION
Bridgeport High School, Bridgeport, Texas
Received high school diploma
COMPUTER SKILLS
Microsoft Office 97, 2003, 2007; Word, Excel, Visio; Windows 98; Windows XP; Windows 2007; Act;
Lawson; MS Outlook Express and Outlook; other programs specific to Mortgage, Internet and Printing
fields.
REFERENCES
Ms. Paula Towery
337 Sexton Lane
Benbrook, Texas 76126
817-249-2286 home
817-229-0672 cell
pst60@sbcglobal.net
Bud Murphy
Dominator Mobile Installations, LLC
8022 Jacksboro Highway
Fort Worth, Texas 76135
817-755-1680 office
817-896-5801 cell
bud@dominatormi.com
Francine Pratt
P.O. Box 72
Stephenville, Texas 76401
817-360-1427 cell
fpratt@centurylink.net