1. Francia Lewis
AssistantManager/Bookkeeper
JobDescription:
Provide assistance to the Property Manager in all areas of the operation of the property, including but not
limited to the following main tasks:
 Maintain necessary records of all financial transactions for the property
 Responsible for the collection of rents and handle and monitor delinquency control
 Ensure that all accounting policies are properly executed in a timely matter to successfully
generate a suitable cash flow in order to guarantee the financial goals set by the
property/company
 Analyze moving package to make sure that all addendums and balance due are accurate before
move-ins
 In charge of all deposits accounting documentation are properly completed and accurate
 Maintain records and keep close attention to potential evictions and process (resident)
accordingly (Brown Lee)
 Keep control of all the aspect of the collection process (NCC Business)
 Process Accounts Receivable according with company policies and procedures and prepare bank
deposits and ensure daily deposits are made
 In charge of Account Month End (AME)
Additional duties:
 Actively participate in maintaining good resident relations in the community and the main contact
person for bilingual residents
 Show apartments to prospective residents as needed
 Assist Manager and co-workers as needed such as answering the phone, input and close work
orders, signed lease renewals,etc
 Inspect apartment and property as needed
 Collect and deposit laundry rooms income
 Actively participate in communities events
Things that I have knowledge of how to do but do not perform on a daily basis:
 Lease renewals
 Process applications
 Payables
Background:
 Panama University: B.A. Social Communication-Public Relations
 Imposter and Fraudulent Documents (Homeland Security)
 Advance Teaching Program (Panama University)
 Serving Customer with Disabilities (Continental Airlines)

2.  Immunizations Action Coalition (CDC)
 Travel Agent (American Airlines Academy)
 Reduce Delinquencies and Improve Your Bottom Line (TAA)
 E-University Training required by Drucker and Falk (Training Factor)
I started working on this industry in February, 2006 with Drucker and Falk, as a leasing agent, but I have
more than 20 years of Customer Service Experience in many difference areas like hotel (Night Auditor/
Front Desk), call center (CDC National Immunization Hotline), Airlines (Airport Sales Agent and
Ticketing for United formally Continental Airline). Never been terminated, and I am always open for
better opportunities.
I would like to be able to get my CAM, CPA or any other training available that help me to increase my
probabilities to growth as a professional of this industry.