2. UNIQUE SOLUTION OF INTEGRATED LOGISTICS SERVICES
FOR EVERYDAY SUPPORT OR SPECIAL ACTIVITIES
Trusted business partner
that is crucial point between
marketing & sales and customers
3. WE ARE WORKING
to support the business of
our clients in every phase :
PLANNING
IMPLEMENTATION
EXECUTION
MONITORING
CUSTOMER SERVICE
WE ARE SOLVING
the most complex
LOGISTICS CHALLENGES
as the everyday business partner
or realizing special activities
W E A R E
MOVING
I D E A S T O W A R D S
REALITY
4. ACCURACY FLEXIBILITY HONESTYCARE ATTENTIONRESPONSIBILITYCAPABILITY EFFICIENCY QUALITY
OUR VALUES
WE ARE BUSINESS PARTNER THAT
TRULY CARES ABOUT YOUR SUCCESS
5. START OF PRINT AND OVERPRINT SERVICES
TIMELINE
Years
FOUNDATION OF THE COMPANY
1977
SERVICES FOR NPO BEGINS
1979
BEGINNING OF PROMOTIONAL LOGISTICS
1983
GROWTH OF DIRECT MARKETING LOGISTICS
Partner for main national mailing campaigns
1985
MANAGEMENT OF CUSTOMER LOYALTY
CAMPAIGNS OF LEADING BRANDS
New headquarters
1995
CUSTOMER CONTACT CENTER ESTABLISHED
1999
FOR MORE THAN 40 YEARS
WE DEVELOP OUR CAPABILITIES TO SERVE YOUR NEEDS
1991
6. Start of online salexs & logistics management system
PROJECT
2000
EXPANSION OF STRUCTURE AND SERVICES
Clear focus on promotional logistics
Operation center in Rome
2003
SPECIALIZATION IN BTL ACTIVITIES
AND RETAIL ACTIVATION
2006
E-COMMERCE SERVICES ARE STARTED
2008
GEOGRAPHIC FOOTPRINT IN ALL ITALY
2011
2017
FULLY INTEGRATED LOGISTICS SOLUTIONS
Continuous development of our activities to serve
most complex needs
7. LEGAL AND OPERATIONAL
HEADQUARTERS WAREHOUSE
STORAGE AND TRANSIT POINTS
TRANSIT POINTS
40.000 m3
WAREHOUSE
650 m2 OFFICES
45 WORKSTATIONS IN CONTACT CENTER
7 COURIER SERVICES PARTNERSHIPS
CAPABILITY TO SERVE OUR CLIENTS
IN ALL ITALY AND EUROPE
LEGEND
8. WHAT MAKES US SPECIAL
D E E P
EXPERTISE
Distribution & warehouse
Retail activation
Sales & marketing campaigns
Promotional activities
Direct marketing
BTL activities
E-commerce
CRM
ensuring everyday
support or solution for
special activities
EXTENSIVE
EXPERIENCE
Retail
Trade
Events exhibitions
Field
NPO
E-commerce
others ...
KNOWLEDGE
Special sales & Logistics
management system
Various distribution channels
Highly professional team ...
of serving the various
needs of our clients in the
highest quality
in various
sectors
CAPABILITY
ALL INCLUSIVE
set of services
for centralized management,
speed and efficiency ...
to offer fully integrated
logistics solution
9. INBOUND GOODS
MANAGEMENT
SKU
PROCESSING
WAREHOUSING
AND STORAGE
INCOMING ORDERS
MANAGEMENT
PROCESSING OF ORDERS,
INCLUDING WIDE RANGE OF
VALUE ADDED SERVICES
1
A.
DIRET CALL
OR EMAIL
B.
CUSTOMER
SERVICE
C.
E-COMMERCE
4.
PROJECT
SYSTEM
2
3
4
5
CAPABILITY TO OFFER FULLY
INTEGRATED LOGISTICS SOLUTION
FOR MAXIMUM EFFICIENCY AND QUALITY
10. DELIVERY IN ALL ITALIAN
TERRITORY OR
INTERNATIONALLY
6
7
OUTBBOUND GOODS
MANAGEMENT
Trade Retail Field Exhibitions
Specialized
deliveries
Direct
deliveries
- ON THE SPOT -
management, installation,
marchandizing, assembly,
etc...
Direct
marketing
Other
points
of sales
Other
Reverse Logistics
CUSTOMER
CONTACT CENTER
Reporting, Monitoring,
Maintenance, Dissasembly,
Utilization Or Storage
11. Developed by Promologistica for complex needs of such clients as
UNICEF, Basf, Coca-Cola, Negroni, Electronic Arts , Nike, etc.
• CRM activities management
• Customers, prospects database
• Delivery management
• E-commerce management
• Allocation to various cost centers
• Materials, manufacturers, suppliers
management
• Forecasting
• Customized data output, reports and
analytics
• Warehouse management
• Inbound & outbound goods
management
• Administraton & database of all SKU
and activities
• Automatic orders management
• Quotations - standard or customized
orders
• Stock and inventory management
• Invoicing
• Purchasing
• Scheduling
• Automatic follow up system
• Barcoding
• Delivery tracking
SALES AND LOGI ST I C S M ANAGEM ENT SY ST EM
PROJECT
Efficient and fully
adaptable - customized
data output, integration of
numerous other functions
and more!
12. EVERYDAY SUPPORT OR SOLUTION FOR SPECIAL ACTIVITIES
WAREHOUSING &
DISTRIBUTION
RETAIL ACTIVATION
& PROMOTIONAL
LOGISTICS
VALUE ADDED
SERVICES
DIRECT
MARKETING
CUSTOMER
CONTACT CENTER
E-COMMERCE
SPECIAL SERVICES
PACKAGE FOR
NON PROFIT
ORGANIZATIONS
OUR SUCCESS
REACHING EFFICIENCY AND QUALITY
BASED ON INTEGRATED LOGISTICS SOLUTIONS
13. WAREHOUSING &
DISTRIBUTION
YOUR GOO D S ARE I N T HE SAFE HAND S
Integrated warehousing and distribution solution, administrated by
efficient online sales and logistics management system PROJECT
WAREHOUSING
• Inbound & outbound goods
management
• Unloading of containers
• Picking up goods
• Quality & quantity control
• Documentation management
• SKU bar-coding and processing
• Storage
• Warehousing for e-commerce
• Orders processing and fulfillment
• Handling of special orders
• Personalized orders
• Assembly, packing, repacking
• Kitting, labeling, enclosing
DISTRIBUTION
• Retail activation
• BTL activities
• Direct deliveries
• Delivery insurance
• International shipping documentation
• Urgent and special deliveries
• Order tracking system
• Last-mile delivery
• Delivery status monitoring
• Hidraulic tail lifts
• Unlimited distribution
• Various payment options
• Activities after delivery
14. WAREHOUSING &
DISTRIBUTIONRETAIL ACTIVATION
& PROMOTIONAL
LOGISTICS
• Integrated management of all process
• Preparation, delivery, installation of materials for retail, BTL activities and other
purposes
• PROJECT - integrated online management system
• Placement and merchandising
• Display solutions
• Production and customization of POP, POS and other promotional materials
• Assembly, packing, repacking, kitting,
• Labeling, enclosing
• Other personalization techniques
• Gifts and samples
• Returns management
• Materials utilization
• Special solutions
+ 25 years of expertise in retail activation and BTL activities.
Unique, tailor made services for everyday support or on-demand
FOR YOUR SALES AND MARKET I NG SU CC ESS
15. HELPING TO HELP OT HERS
+ 30 years of expertise providing customized advice and integrated
logistics solutions.
Recognition of such respected cooperation partners as Unicef and
Telethon
SPECIAL SERVICES
PACKAGE FOR NON
PROFIT ORGANIZATIONS
(NPO)
• Management of inbound and outbound goods
• Warehousing and distribution
• PROJECT - integrated online management system of all your activities
• Personalization and value added activities for customized solidarity gifts and orders
• Assembly, packing, repacking
• Labeling, enclosing
• E-commerce support
• Customer contact center
• Payments management
• Management of seasonal peaks
• Other tailor made solutions
16. • Management of inbound and outbound goods
• Warehousing and storage
• PROJECT - integrated online management system of all your activities
• Orders customization
• Unlimited and fast delivery
• Payments management
• Returns management
• Management of seasonal peaks
• Customer contact center
Our experience and truly integrated logistics services provide many
advantages and ensure efficient support in all steps of e-commerce
process fulfillment
GROW YOU R SALES T HROU GH EXC ELLENT
CUSTOMER EXP ERI ENC E
E-COMMERCE
17. CUSTOMER
CONTACT CENTER
• Management of multiple inbound and outbound activities
• Special attention and unlimited time to each customer
• Close integration with other structures
• Multi – channel contact center
• The most comfortable pricing model
• Professional brand representation
• PROJECT - online CRM system of all activities
• Various integrated payment solutions
Everyday partner or activity based customer support
Quality, service, flexibility, scalability, technology, experience and
culture.
Special and personal attention to each customer and issue
YOUR OUTSOU RC ED C U STOMER SAT I SFAC T I ON
SERVICE
18. • Promotional material and gift storage, packing and delivery
• Direct email
• Direct mail
• Sampling
• Catalogues, coupons, promotional letters
• Telemarketing
• Customer contact center
• Production of direct marketing materials
• Customization and value added services
• Hand enclosing
• Other tailor made solutions
DIRECT
MARKETING
SPEAK WITH YOU R C LI ENT S EFFI C I ENT LY
We understand value for money and take care that your campaigns
reach your customers, are executed in highest quality, on time with
an optimal return on investment
19. • Customized online sales and logistics management system PROJECT
Functionality, information flow, reporting, analytics, data output - completely adapted to our
client needs
• Print and overprint services
Flyers, greeting cards, posters, gift boxes, calendars, banners, solidarity gifts, etc.
• Order customization
Packing, repacking, co-packing , kitting, labeling, enclosing, shrink wrapping
• Product assembly
We build and compose your materials from different modules and components
• Other personalization techniques
Serigraphy, embroidery, engraving, tampography
• Material utilization
Further storage or correct disposal
VALUE ADDED
SERVICES
YOU AND YOU R C LI ENT S D ESERV E SP EC I AL
AT TENTION
We stand beyond standard receiving, storing and shipping.
One of our areas of expertise is customized care for you and your
customers
21. + 30 years of partnership – support of retail activation, POP, POS, promotional materials, BTL activities,
events,installations, consumer campaigns, assembly, data management, customer service,
logistics partner in 2006 Winter Olympic games, including logistics of Olympic torch
COCA COLA
22. Wareousing and distribution everyday and for special activities, trade and retail activation, BTL and promotional
activities, events and installations, e-commerce, shops, temporary shops, showrooms, product launches,
merchandising, brand ambassadors, customer contact center, online data management
NIKE
23. Daily wareousing and distribution partner, e-commerce support, orders customization,
production, customer contact center, print and overprint services, events, BTL activities,
complete data management
SERVICES PACKAGE FOR NPO
24. Warehousing, distribution, POP, POS materials, assembly, customization, production, merchandising,
online data management, shop windows
RETAIL ACTIVATION
28. Customization, packing, repacking, enclosingm kitting, print and overprint services, assembly and other
customization services
VALUE ADDED SERVICES
29. OUR EXTENSIVE CAPABILITIES & EXPERIENCE
ALLOWS TO FIND EFFICIENT SOLUTIONS IN MOST COMPLEX PROJECTS
OUR FLEXIBILITY
ENSURES TAILOR MADE APPROACH TO EVERY CLIENT
WE CARE FOR YOUR BUSINESS SUCCESS
AND WE ARE HAPPY TO HELP
OUR EXTENSIVE CAPABILITIES & EXPERIENCE
ALLOWS TO FIND EFFICIENT SOLUTIONS IN MOST COMPLEX PROJECTS
OUR FLEXIBILITY
ENSURES TAILOR MADE APPROACH TO EVERY CLIENT
WE CARE FOR YOUR BUSINESS SUCCESS
AND WE ARE HAPPY TO HELP
30. www. promologistica.it
info@promologistica.it
SEDE OPERATIVA E DEPOSITO
Via Boccaccio ang. Via Petrella snc 20090
Trezzano Sul Naviglio, Milano
IT Ph.: + 39 02 49767382
fax: +39 02 44578552
SEDE LEGALE E DIREZIONE GENERALE
Via Boccaccio 27 20090
Trezzano Sul Naviglio, Milano,
ITPh.: +39 02 445781
Fax: +39 02 44578552