1. FAWN COONEY
5347 North Virginia Chicago, IL 60625
773-430-6631 fawn.cooney@yahoo.com
Education
Northeastern Illinois University, Chicago, IL
Bachelor of Arts & Sciences: Psychology May 2016
Major GPA: 3.14/4.0
Psychology Coursework
Abnormal Psychology General Psychology
Adolescent Psychology Geropsychology
Clinical Psychology Statistics and Research Methods I&II
Cognitive Psychology Survey of Psychology
Oakton Community College, Skokie, IL
2012-2014
Associates Degree of Liberal Arts May 2014
Internship
Girls in the Game Spring of 2016
 Advised children on best ways to improve lifestyle and engage in healthier practices
 Communicated with schools and other facilities regarding patient needs and progress
 Planned and monitored programs that impacted on the physical and mental well-being of
children
 Provided support enhancing confidence of the child and their needs to overcome
obstacles
Professional Experience
Server
Outback Steakhouse-Skokie, IL Jun 2015
- Present
• Delivered exceptional, friendly and fast service.
• Answered questions about menu selections and made recommendations when required.
• Skillfully anticipated and addressed guests’ service needs.
• Managed closing duties, including restocking items and maintaining a clean restaurant.
• Consistently adhered to quality expectations and standards.
Host/To-Go Server
Longhorn Steakhouse-Lincolnwood, IL Feb 2015 - Jun 2015
 Enthusiastically greeted guests and seated them.
 Went through menu questions with guests and recommended my favorite items.
 Successfully up sold additional food and beverages.
 Provided excellent customer service.
 Thoroughly took customer’s orders and gave an accurate pickup time.
 Packaged all food items and went through all items upon guest’s arrival.
 Maintained customer satisfaction throughout the customer’s experience.
Sales

2. Feb 2014 - Feb 2015
Vector Marketing-Chicago, IL
 Performed thirty-fifty phone calls per day to referrals given by my own customers.
 Participated in weekly team meetings by creating goals and motivating others based off
my sales and perseverance.
 Promoted our largest and most expensive products, such as a whole kitchen set, and
demonstrated the value of the quality through demonstrations done at people’s homes
letting them use the products on vegetables I would provide them.
 Built relationships with customers to facilitate repeat purchases, and resolved customer
concerns, if any.
 Gained experience in improving communication skills throughout each appointment by
becoming more knowledgeable about how to communicate and make people feel
comfortable around me.
Skills
 Proficient with SPSS and Microsoft Office 2010.