1. CHE’LA MCCLAIN
1460 Edgewater Dr., Crown Point, Indiana, 46307, United States | 219.793.2425 | c.mcclain1992@gmail.com
PROFES S IONAL OBJECTIVE
Secure employment that will afford me hands on learning opportunities and experiences that will foster my growth and development as I exemplify
my customer service skills and dedication to whatever position I am assigned.
PROFES S IONAL EXPERIENCE
Walgreens, Chicago, Illinois
Customer Service Associate, September 2014 – Current
• Initial face of excellent service as customers entered the store. Additionally, as thecashier provided the last-desk customer service experience
during payments for purchases. Processed refunds, exchanges and managed the cash drawer. Responded to customers’ complaints and resolved
issues using corporatevalues. Provided prompt, efficient service with high level of accuracy. Maintained thorough knowledge of store
merchandise. Assisted on the floor as needed to offer purchasing advice and facing products for ultimate appearance and customer view.
Supported closing supervisor with banding and end of day register reconciliation.
Mary Kay Cosmetics, Vincennes Indiana
Consultant, December 2013– Present
• Joined the Mary Kay family as a junior consultant. Coordinated on-campus parties and on-line sales campaigns. Established several continuing
customers while coordinate schooling with the business opportunities. Provided timely and accurate fulfillment of all orders with excellent
customer service as the key objective.
Independent Childcare Resource, O’Fallon, Missouri
Childcare Provider, 2009 – 2013 Seasonal
• Provided seasonal childcare support to established client group. Supported siblings aged 4-11. Provided age appropriateactivities balancing both
internal and external resources for mind stimulation and physicalexercise. Monitored computer usage including amount of time spent and content
of web searches. Ensured timely preparation and serving of meals as well as nap/bedtime activities when appropriate. Balanced caring/discipline
with fun and love which resulted in annual request for my services.
Eat Your Heart Out, Gary, Indiana
Host, Seasonal 2008
• Responsible for preparation, selling, and crowd control during outdoor regional food fairs. Assisted in the set-up and break down for each
location. Maintained clean and orderly work station. Ensured supplies met demand or notified leader for additional preparation. Maintained
positive, friendly and fast service to enhance the experience for each customer. Reconciled orders and cash for end of shift calculation balance of
profits. Confirmed inventory list for preparedness for next event.
EDUCATION
Columbia College Chicago, Chicago, Illinois
Pursuit of Bachelors, Creative Writing, Candidate for May 2016
Vincennes University, Vincennes, Indiana
Associates of Science, May 2014
AFFILIATIONS

2. • “Louder Than a Bomb” Poetry Slam – Semi Finalist 2011, AlphaThetaChi Sorority, Jesus Saves Missionary Baptist Church, Nurse/s Aide –
Clerk/Announcer -Choir Member, Love International Modeling Troupe2014
ADDITIONAL S KILLS
• Proficient in Microsoft Office Suites (Word, Outlook, PowerPoint), Skilled in Social Networking applications, Twitter, Facebook,
Instagram
Mary Kay Consultant
Judith Purkett
773.562.2290
Chicago, Illinois
Childcare Provider
Dr. Rollin and Akesha Jackson
806 Homefield Grove Courts
OFallon, MO, 63366
314.405.0524 or 636.294.9034
AlysseKing
537 Rascal Crossing
OFallon, Mo, 63366
314. 489.0584
Eat Your Heart Out
Lora Muhammad
602 Hamlin St
Gary, Indiana 46404
219.670.6161
Personal Reference
Co-Pastor Evangelist Cassandra Davis
Jesus Saves Missionary Baptist Church
464 Roosevelt Street
Gary, Indiana 46404
219.670.7637