Ezinne Lily-Ojo is an experienced financial sales manager with over 10 years of experience managing risk, performing due diligence, and leading complex transactions. She currently works as a Relationship Manager at First Bank of Nigeria, where she monitors clients, maintains relationships, and recommends financial strategies. Previously, she worked as a Business Development Officer at Spring Bank of Nigeria, where she conducted financial analysis and recommended loan approvals. She has a Bachelor's degree in Biological Sciences from the Federal University of Technology Owerri.

1. EZINNE LILY-OJO
1B KETU STREET AGUDA, SURULERE, LAGOS +234 | (H) 8121503176 | (C) 8035520897 | zinnyehis@ymail.com
Professional Summary
An experienced financial sales manager with a successful career managing risk, performing due diligence, leading projects
and handling time-sensitive, complex transactions.
Skills
Exceptional sales skills Self-sufficient
Strong problem-solving capabilities Energetic and proactive
Proficient in Microsoft Office
Strong interpersonal skills
Work History
BUSINESS DEVELOPMENT/RELATIONSHIP MANAGER 06/2009 to Current
FIRST BANK OFNIGERIA LIMITED – 35 MARINALAGOS
Monitor and identify clients and maintain client base through efficient interactions with clients and analyze any changes in
clients needs.
Coordinate with prospects to understand individual client requirement and recommend plans to ensure achievement of all
objectives.
Develop financial strategies and plans and recommend specific products to clients.
Evaluate prospect requirements of clients and determine qualified leads through efficient networking and cold calling.
Develop and maintain relationship with business owners, individuals, corporate executives and influential personnel with
client.
Manage all communication with bank and provide excellent customer service and resolve any customer issues.
Administer all clients' queries on financial issues, manage effective resolution of all customer complaints.
Coordinate with other departments for and maintain efficiency on all sales procedures and activities.
Analyze all information to develop strategies and ensure achievement of all financial objectives for client.
Closely monitored the performance of current portfolio of specialty loans and made changes to achieve performance
targets.
Continued education on current banking products and services through attending courses in Relationship management,
marketing and selling skills, international trade finance, action centered individual and credit.
Maintained friendly and professional client interactions at all times.
BUSINESS DEVELOPMENT OFFICER 10/2007 to 06/2009
SPRING BANK OF NIGERIA LIMITED – 42 DOUGLAS ROAD OWERRI IMO STATE
Conducted careful financial and covenant analysis of proposed transactions and portfolio companies.
Answered clients' questions about the purposes and details of financial plans and strategies.
Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the
personal financial advisor.
Recommended loan approvals and denials based on customer loan application reviews.
Maintained friendly and professional client interactions at all times.
PERSONALIZEDMARKETING OFFICER 04/2006 to 10/2007
POWER HOLDING COMPANY OF NIGERIA PLC – OKPARA AVENUE ENUGU, ENUGU STATE
Distribution of monthly bills
Capturing of new and existing customers into the billing grid
Supervised and ensured disconnection of debtors and illegal customers on a monthly basis
Attending to customers inquiries and complaints

2. Ensured accurate and proper monthly meter reading for every customer
NATIONAL YOUTH SERVICE
NATIONAL VETERINARY RESEARCH INSTITUTE VOM – JOSPLATEAU STATE
· Prepared Media for bacterial vaccine production
. Processed of meat broth for vaccine production
Education
Bachelor of Technology: Biological Sciences
FEDERAL UNIVERSITY OF TECHNOLOGY OWERRI - IMO STATE NIGERIA
SENIOR SCHOOL CERTIFICATE: SECONDARY SCHOOL
FEDERAL GOVERNMENT GIRLS' COLLEGE CALABAR - CROSS RIVER STATE NIGERIA
Accomplishments
Led the commercial banking group with more than N200million net revenue in 2015.
Improved customer retention by reactivating all dormant accounts in my team in year 2015.
Increased customer base by signing up new relationships within the commercial sector
Additional Information
03/2005 to
2003
1997
01/2006