3. I’ve had the pleasure of working with Gene over the last 8 years while managing
the QTC process at various organizations. What I was most impressed with was
Gene’s knowledge of the risk and collection management functions across various
markets. Specifically, within the third party collection space, Gene understood that
his organization would be an extension of my organization and in a customer-
facing capacity and utilized a “white glove” approach recommendation. He’s able
to build and foster relationships and I believe this lends to his personal and
professional success.
Gene, is a great partner for our business, he is
often reaching out to see if he can provide help
and always seems to hit topics with another
angle that makes me seek out alternative
solutions to solve problems. Gene is a true
professional that is great with relationships and
providing value to his customers.
Gene is head-and-shoulders above the rest. He
creates a very positive and collaborative
environment that produces the best results for
his clients. Gene is the standard by which we
measure other providers. Call me directly if you
need further details.
CHRISTOPHER RIOS
Former Group Leader Finance Operation
Dun & Bradstreet
ERIC ANTONUCCI
VP, Customer Relations
PUMA Group
RICHARD CALLAHAN
Credit Manager
Garelick Farms
4. Not always do you come across standout talent like Gene. I’ve had the pleasure of
collaborating with him on several debt collection projects and have been able to
confirm his commanding knowledge about the industry (which includes a wide
network) and his determination in concluding these projects effectively always in
the best interests of his clients. I would recommend Gene for anyone seeking
great assistance on global debt collection.
I first met Gene at a conference where he quickly captured my interest. He has an
aptitude for understanding clients that makes him stand out. His friendly
demeanor and quick wit make it a pleasure to work with him. He pays close
attention to our company’s needs and works diligently to create efficient
strategies for our overall success. I heartily recommend Gene and look forward
to our continued work together.
ROMELIO HERNANDEZ
Litigation lawyer with focus on creditor
protection: debt collection, litigation, and
secure transactions in Mexico.
AMY MORALES
Credit Manager
Viacom Media Networks
5. I've known Gene for several years and he has consistently impressed me with his
dynamism and professional demeanor. Gene is responsive to all his clients'
concerns and goes the extra mile time after time. I will continue to work with
Gene and I highly recommend working with him.
Gene is a very knowledgeable and competent professional. We have referred
several accts. for collection to him over the yrs. and the collection rate has been
excellent, much better than expected. Gene personally oversees the collection
effort to ensure his clients are getting the attention needed. Gene is always
responsive to inquiries. I've recommended Gene to other companies and would
use him again.
ERIC SILVERMAN
Director, Credit & Treasury
Giorgio Armani
SHAWN MCCANNON
Manager, Credit Underwriting
Cardinal Health
6. Gene has always been a joy to work with and makes you feel that you are his only
client!
I have known Eugene for the past 20 yrs. He has been an outstanding sales rep. He
makes sure his clients’ needs are taken care of and they are pleased with the
results his company provides.
ANN HOOVER YEARSOVICK
Credit Manager
American Bicycle Group
FRANK PAGLIARINI
Manager of Credit and Collections
Propet USA
7. I have found Gene to be very professional, easy to work with and true to his word.
Gene has always demonstrated great character and personal integrity as its
relates to the business and tasks assigned by our firm. He has always made
himself available and has always been responsive to direct questions and the
rendering of advice and strategy. I can directly say Gene is skilled in building
relationships and would highly recommend Gene's employment or use.
BOB FULLER
Controller
Wayne Automatic Fire Sprinklers, Inc.
GARY MULHERIN, ICCE, CICP
Head of Credit Management, NA
8. Over the last two years I have had the pleasure of working with Gene Castello. He
has played a strategic role with assisting me when placing receivables for outside
collection. His ideas are fresh and innovative and he has proven to be a constant
support for the success of our business. I would recommend Gene to all of my
colleagues looking to gain outside support for their collection needs.
I have worked with Gene for several years now and find him to be an excellent
business partner. Our communication is clear and concise and I find him to be
extremely thorough. I would recommend Gene to others without doubt.
CYNTHIA BURNS
Sr. Credit & Collections Analyst
Boston Scientific
DENICE FILIGER
Sr. Credit Analyst
9. Gene is an excellent sales manager for collections. He calls frequently enough to
be useful but not so much that it is annoying. But, the best part of dealing with
Gene is his fun personality. Collections agents are everywhere, but a fun
representative like Gene is rare. RMC does a great job collecting our accounts at
a reasonable rate. I actually look forward to hearing from Gene - something I can't
say for the rest of the collection agencies around.
Individuals like Gene make life easier by providing exceptional and valued
collection services when internal collections efforts are maxed out. There are
many companies provide collections services but Gene will not only help you with
collections but also give valued advice as a good business partner. You can not
put a price on an awesome business partnership.
SANDI LANGDON
Head of Credit Management
Clariant Corporation
ABE SYED
Regional Credit Manager Northeast
& Fire Protection Divisions
HD Supply
10. I have worked with Gene in a professional capacity for a little more than eight
years, and in that time our relationship has grown in true friendship as well as
professionally.
Over the years I have found Gene to be helpful, organized, forthright and above
all reliable. He is always more than willing to offer advice and go above and
beyond the call of duty. He is an asset to his company, and mine.
I first met Gene as a fellow member of NACM in RI in 2007. Since then he has
continued to impress me with his industry knowledge, dedication to his clients and
overall helpful attitude. If you want to feel like a Class A client, I recommend you
work with Gene.
DEBORAH ANDREWS
Credit & Collections
Agawam Lions
RICK CHRISTIANA
EMS, Inc.
11. I first met Gene in 2001 when I was working as Credit Manager with Sig Sauer
Corporation. Gene did an amazing job at presenting his companies solutions to
our concerns. He put me and our CFO at ease immediately. Gene made sure that
all of our accounts got full attention and turned our recovery around. Gene
suggested ways to really increase our recovery internally and helped us save a lot
of money and time. I understand Sig Sauer still utilize Gene’s collections services
today almost 10 years later. I would attribute this to his creative approach and
second to none customer service attitude.
Great results, Creative approach, high integrity and I consider Gene a friend to
this day and would be honored to work with him again if the situation presented
itself.
LISA GUNVILLE GARGIULO
Program Manager
Balboa Capital Corporation
