Did you know that the Dutch law enforcement agencies were able to increase public confidence in the criminal justice system in 2 years? The ZSM model helped them in this, based on the cooperation of law enforcement agencies. The case of New York police commissioner William Bratton is considered a classic in the field of change management. It's amazing how he achieved the transformation in 2 years with a huge staff of 35,000 police officers! Bratton was able to increase public confidence from 37% to 73%, turning New York into one of the safest cities in the world. But especially this summer we were inspired by the success stories of Kazakhstani prosecutors in the regions, which you can find in the media and on their pages in social networks. We bring to your attention our newsletter, where we gathered, in our opinion, interesting facts, stories and ideas about changes ... Yours faithfully, The EUCJ project team