The document discusses command and control systems for public safety operations during major events. It describes challenges such as slow response times, lack of situational awareness, and high costs. The SAGA command and control solution is presented as addressing these challenges through features like an incident management system, crisis management system, mass notification system and tactical GIS system. The system integrates data from over 13 million calls per year and 65,000 mobile devices to provide an overall view of situations and help commanders make appropriate resource allocation decisions. Artificial intelligence is also used to assist operators and summarize information to improve supervision and decision making during operations.

1. Toufic Saad
Marketing Manager
April 10th 2019, Dubrovnik
Advanced Command & Control Computing for
Major Events
Le Soutien Technologique au Service de la Protection des Populations

2. Is an industry leader in the development of innovative public safety
software systems for the army, police, border guards and civil defense
applications.
TECHWAN
And lots more…

3. Command & Control
Managing Incidents
Managing Events

4. • Response time
• Optimizing assistance
• Operation cost
Main challenges

5. • Response time
▪ Reduce response time
• Optimizing assistance
▪ Prevent the situation from worsening
• Operation cost
▪ Cost control
An efficient intervention

6. • Response time
▪ Reduce response time
 Incident information aren’t accurate & potential resource issues
• Optimizing assistance
▪ Prevent the situation from worsening
 Victims number and damages are generally unknow in the beginning
• Operation cost
▪ Cost control
 What would be the price to save a life?
In reality?

8. • IMS: Incident Management System
• CMS: Crisis Management System
• MMS: Mission Management System
• AMS: Assets Management System
• MNS: Mass Notification System
• DMS: Decentralized Mobile System
• TGISS: Tactical GIS System
• DSR: Dashboard Supervision & Reporting
• MLAI: Machine Learning & Artificial Intelligence
• DARGS: Data Acquisition & Report Generation System
Systems Tool Box
Command
& Control
SAGA
Incident
Manageme
nt System
Crisis
Manageme
nt System
Mission
Manageme
nt System
Mass
Notificatio
n System
Decentraliz
ed Mobile
System
Assets
Manageme
nt System
Tactical GIS
System
Dashboard
Supervisio
n &
Reporting
Machine
Learning &
Artificial
Intelligence
Data
Acquisition
& Report
Generation
System

9. Capabilities of Saga Command & Control

10. Largest Command & Control solution in the world:
• 13 million calls per year
• 65’000 mobiles device
• 13’000 desktops
• 6’000 concurrent users
French Gendarmerie

11. • Integrates a large range of interfaces and IoT
• User friendly interface
• Offers a set of tools to assist the operator in filling the incident report
• Appropriate choice of resources
• Smart tactical situation
Operations Managed with AI

12. • Overall view of the situation
▪ Provides a visual context for displaying information
▪ Command assistance
▪ Summarize the situation
Dashboard Supervision & Reporting

13. • Artificial intelligence is important in command & control operations
• An efficient management system is vital for a successful operation
• Quality of information is increased using IoT
• Dashboard supervision increases situational awareness
Learned Lessons

14. Visit us on stand #14
Thank you!
Le Soutien Technologique au Service de la Protection des Populations