In this keynote session, a representative from the European Commission will present the European legislation affecting emergency communications and aspects of its implementation. Gyula Bara, Policy Officer, European Commission

1. EU regulatory framework
for Emergency Communications
Gyula Bara – European Commission (DG Connect)
8 October 2021

2. European Electronic Communications Code (Directive 2018/1972)
– transposition by 21 December 2020
European Accessibility Act (Directive (EU) 2019/882)
– transposition by 28 June 2022
Delegated Regulation (EU) 2019/320 supplementing the Radio
Equipment Directive 2014/53/EU – shall apply from 17 March 2022
Legislative framework for emergency
communications
2

3. New conceptual framework (Art 2. Definitions)
o emergency communication
o public safety answering point
o emergency service
o caller location information
o total conversation service
New provisions in the Code (1)
3

4. o free access to emergency services (112 and national numbers)
o emergency communications to the most appropriate PSAP
o most appropriate PSAP > routing
o SMS, messaging, video and other types of interpersonal
communications services
o access from private networks
New provisions in the Code (2)
4

5. Report to the European Parliament and Council
o 21 December 2020 and every two years thereafter
o effectiveness of the implementation of the single European emergency
number ‘112’
o The first such report was published on 21 December 2020
New provisions in the Code (3)
5

6. Equivalent access for end-users with disabilities
o in accordance with the European Accessibility Act - Directive 2019/882
o 112 → real time text or total conversation
o by 2025 (by way of derogation 2027)
o travellers → without pre-registration
New provisions in the Code (4)
6

7. Caller location
o ‘caller location information’ definition
o obligation on Member States to ensure
o derived from the network infrastructure and handset
o all emergency communications, 112 and national emergency numbers,
benefit
o delivery without delay
New provisions in the Code (5)
7

8. Caller location
o In case of emergency communication to 112:
▪ establishment and transmission
▪ free of charge
▪ for end-user and PSAP
o Criteria for accuracy and reliability of caller location, if necessary after
consulting BEREC
New provisions in the Code (6)
8

9. Awareness
o on the accessibility features of the use of the single European emergency
number ‘112’
o the Commission shall support and complement Member States’ action
New provisions in the Code (7)
9

10. E.164 database
o E.164 numbers of Member State emergency services
o to ensure that they are able to contact each other
o Database maintained by BEREC if no other organisation maintains such
database
New provisions in the Code (8)
10

11. Adoption of delegated acts
o effective access to emergency services through emergency communications
o to the single European emergency number ‘112’
o to ensure the compatibility, interoperability, quality, reliability and continuity of
emergency communications in the Union
New provisions in the Code (9)
11

12. o caller location information
o access for end users with disabilities
o routing to the most appropriate PSAP
➢ respond to the technological developments
➢ the first such delegated act shall be adopted by 21 December 2022
➢ after consulting BEREC
Areas of possible intervention
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13. • Setting up the expert group on emergency communications via
Commission Decision C(2020)1133
• Launching the study on Technical Solutions to Ensure Compatibility,
Interoperability, Quality, Reliability and Continuity of Emergency
Communications in the Union
• Publishing the Roadmap for the Delegated act on the Better regulation
portal > feedback till 29 October 2021
13
Preparation of the delegated acts

14. Thank you
© European Union 2021
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