2. Agenda
Calling emergency services today
• Knowing the basics
• Tools of the trade
Next Generation 112
• How will it work
• What can you do meanwhile
• Beta 80’s role
3. Calling emergency services today
PSTN phones
GSM smartphones
PSTN network node
GSM cell
Subscriber ID
Cell position
TLC network
4. Calling emergency services today
Other tools for call location
• eCall
• AML
• Smartphone apps
Non-voice emergency request methods
• SMS
5. Next Generation 112
Telcos are switching off traditional networks, preparing for a Full-IP based
communication. This means:
PSTN calls
GSM calls
VoIP calls
VoLTE calls
SIP protocol
6. Advantages of emergency SIP calls
Call location
• Emergency SIP calls will include location information, automatically
Dedicated resources
• Emergency SIP calls will receive QoS (Quality of Service) treatment
Total communication
• (Emergency) SIP calls will include multimedia capabilities
Skill-based routing
• Emergency calls can be routed, based on multiple parameters (not only location)
7. Calling emergency services today
PSTN phones
GSM smartphones
PSTN network node
GSM cell
Subscriber ID
Cell position
TLC network
8.
9. NG 112 explained
VoLTE call
Location information service
ESInet
BCF
BCF
LIS
ECRF
ESRP
LVF
Border Control Function
(Session border control)
Emergency Service Routing Proxy
(SIP PABX)
Emergency call routing function
Location validation function
(GIS platform)“112” <sip:112Milan@198.27.65.34>; tag=1
Rome
Venice
Milan
10. NG 112 explained
VoLTE call
Location information service
ESInet
BCF
BCF
LIS
ECRF
ESRP
LVF
Border Control Function
(Session border control)
Emergency Service Routing Proxy
(SIP PABX)
Emergency call routing function
Location validation function
(GIS platform)
Rome
Venice
Milan
13. What can you do meanwhile
Enhance your PSAP with NG112 services
• Start thinking of ESInet building blocks (e.g. LIS)
• Implement AML services, using a certified AML platform by Beta 80
• Deploy a Beta 80’s PEMEA architecture for smartphone apps, using Where Are U as your app
for geolocating calls
• Enhance your services with HTML5-based geolocation and multimedia sharing with citizens
using Loc8me by Beta 80/Engelbart software
• Use social media for alerting citizens and fetching reports from crowd-based
analysis in Beta 80’s CAD platform