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Next Generation 112
made simple
Ljubljana, April 26, 2018
Luca Bergonzi
Sales executive EMEA
Agenda
Calling emergency services today
• Knowing the basics
• Tools of the trade
Next Generation 112
• How will it work
• What can you do meanwhile
• Beta 80’s role
Calling emergency services today
PSTN phones
GSM smartphones
PSTN network node
GSM cell
Subscriber ID
Cell position
TLC network
Calling emergency services today
Other tools for call location
• eCall
• AML
• Smartphone apps
Non-voice emergency request methods
• SMS
Next Generation 112
Telcos are switching off traditional networks, preparing for a Full-IP based
communication. This means:
PSTN calls
GSM calls
VoIP calls
VoLTE calls
SIP protocol
Advantages of emergency SIP calls
Call location
• Emergency SIP calls will include location information, automatically
Dedicated resources
• Emergency SIP calls will receive QoS (Quality of Service) treatment
Total communication
• (Emergency) SIP calls will include multimedia capabilities
Skill-based routing
• Emergency calls can be routed, based on multiple parameters (not only location)
Calling emergency services today
PSTN phones
GSM smartphones
PSTN network node
GSM cell
Subscriber ID
Cell position
TLC network
NG 112 explained
VoLTE call
Location information service
ESInet
BCF
BCF
LIS
ECRF
ESRP
LVF
Border Control Function
(Session border control)
Emergency Service Routing Proxy
(SIP PABX)
Emergency call routing function
Location validation function
(GIS platform)“112” <sip:112Milan@198.27.65.34>; tag=1
Rome
Venice
Milan
NG 112 explained
VoLTE call
Location information service
ESInet
BCF
BCF
LIS
ECRF
ESRP
LVF
Border Control Function
(Session border control)
Emergency Service Routing Proxy
(SIP PABX)
Emergency call routing function
Location validation function
(GIS platform)
Rome
Venice
Milan
NG 112 models
ESInet
Telco #1
ESInet
Telco #2
ESInet
Telco #3
NG 112 models
Telco #1
Telco #2
Telco #3 ESInet
What can you do meanwhile
Enhance your PSAP with NG112 services
• Start thinking of ESInet building blocks (e.g. LIS)
• Implement AML services, using a certified AML platform by Beta 80
• Deploy a Beta 80’s PEMEA architecture for smartphone apps, using Where Are U as your app
for geolocating calls
• Enhance your services with HTML5-based geolocation and multimedia sharing with citizens
using Loc8me by Beta 80/Engelbart software
• Use social media for alerting citizens and fetching reports from crowd-based
analysis in Beta 80’s CAD platform
Luca Bergonzi
Sales executive EMEA
Emergency Management division
luca.bergonzi@beta80group.com
+39 348 744 7059
Via Socrate 41
20128 Milan, Italy
Beta 80 Group
https://www.linkedin.com/company/17282/
Personal Profile
https://www.linkedin.com/in/lucarobertobergonzi/
@LucaBergonzi
http://www.eena.org/pages/operations-committee-members
EENA Chair Tech-Ops Committee
Beta 80 Youtube channel
https://www.youtube.com/user/BETA80GROUP/featured

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EENA 2018 - Next Generation 112 made simple

  • 1. Next Generation 112 made simple Ljubljana, April 26, 2018 Luca Bergonzi Sales executive EMEA
  • 2. Agenda Calling emergency services today • Knowing the basics • Tools of the trade Next Generation 112 • How will it work • What can you do meanwhile • Beta 80’s role
  • 3. Calling emergency services today PSTN phones GSM smartphones PSTN network node GSM cell Subscriber ID Cell position TLC network
  • 4. Calling emergency services today Other tools for call location • eCall • AML • Smartphone apps Non-voice emergency request methods • SMS
  • 5. Next Generation 112 Telcos are switching off traditional networks, preparing for a Full-IP based communication. This means: PSTN calls GSM calls VoIP calls VoLTE calls SIP protocol
  • 6. Advantages of emergency SIP calls Call location • Emergency SIP calls will include location information, automatically Dedicated resources • Emergency SIP calls will receive QoS (Quality of Service) treatment Total communication • (Emergency) SIP calls will include multimedia capabilities Skill-based routing • Emergency calls can be routed, based on multiple parameters (not only location)
  • 7. Calling emergency services today PSTN phones GSM smartphones PSTN network node GSM cell Subscriber ID Cell position TLC network
  • 8.
  • 9. NG 112 explained VoLTE call Location information service ESInet BCF BCF LIS ECRF ESRP LVF Border Control Function (Session border control) Emergency Service Routing Proxy (SIP PABX) Emergency call routing function Location validation function (GIS platform)“112” <sip:112Milan@198.27.65.34>; tag=1 Rome Venice Milan
  • 10. NG 112 explained VoLTE call Location information service ESInet BCF BCF LIS ECRF ESRP LVF Border Control Function (Session border control) Emergency Service Routing Proxy (SIP PABX) Emergency call routing function Location validation function (GIS platform) Rome Venice Milan
  • 11. NG 112 models ESInet Telco #1 ESInet Telco #2 ESInet Telco #3
  • 12. NG 112 models Telco #1 Telco #2 Telco #3 ESInet
  • 13. What can you do meanwhile Enhance your PSAP with NG112 services • Start thinking of ESInet building blocks (e.g. LIS) • Implement AML services, using a certified AML platform by Beta 80 • Deploy a Beta 80’s PEMEA architecture for smartphone apps, using Where Are U as your app for geolocating calls • Enhance your services with HTML5-based geolocation and multimedia sharing with citizens using Loc8me by Beta 80/Engelbart software • Use social media for alerting citizens and fetching reports from crowd-based analysis in Beta 80’s CAD platform
  • 14. Luca Bergonzi Sales executive EMEA Emergency Management division luca.bergonzi@beta80group.com +39 348 744 7059 Via Socrate 41 20128 Milan, Italy Beta 80 Group https://www.linkedin.com/company/17282/ Personal Profile https://www.linkedin.com/in/lucarobertobergonzi/ @LucaBergonzi http://www.eena.org/pages/operations-committee-members EENA Chair Tech-Ops Committee Beta 80 Youtube channel https://www.youtube.com/user/BETA80GROUP/featured