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by Drishti
Customer
Types
Price-
sensitive
Brand
Loyal
Brand
preferred
Promotion
prone
Promotion
sensitive
Price –
sensitve
3 for 2
Clearly people who want more for money would definitely put 3 for 2 above any.
Brand loyal
Customer
Brand
preferred
customers
Cannot be bought
Can be built over a time
FOCUS: on retaining
People may grab more
To some who didn’t buy due
to high prices may grab it
But some may also see it
was over priced before.
gwp
Consumers may feel shortage of
choices
The gift may not appear as much
useful
Will not let the buy product just
because of gift
Doesn’t incentivise those who found
the brand a little costly
3for2
Consumers has choice to buy any 3
Will not let to buy more products
Does incentivise those who found th
brand a little costly
Hence, delivers more value
Hence, greatest value is being
proposed by 3 for 2 to consumers
Also, Drives up sales
conclusion
BOOTS: HAIR-CARE SALES PROMOTION CASE STUDY

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BOOTS: HAIR-CARE SALES PROMOTION CASE STUDY