2. October 21st
- 24th
2015
Vienna, Prague and Budapest
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You work really hard to reach where you intend to. Do you still
aspire to have the thinking, skills and inspiration of not only the
best leaders of today but the approaches which will prepare you
to build the winning organisation of tomorrow. We proudly bring
you an exclusive opportunity to network and learn about the latest
innovative business strategies from two of the best innovators in
the world and later unwind in the most exotic locations of Europe -
Vienna, Prague and Budapest at a never before format called The
Leaders’ Innovation Camp from October 21st
- 24th
2015.
This exclusive camp will host the 2 day crucial and detailed workshop on the Inspirational
Leadership Framework designed to create a motivated, empowered and capableworkforce
for your organisation and help you innovate your business to greater heights. Following this
workshop, we will take you on a tour to the two of the most scenic cities over the following
2 days to help you unwind in some of the most picturesque and stunning havens in Europe.
COURSE OVERVIEW
Workshop Vienna
Prague Budapest
3. October 21st
- 24th
2015
Vienna, Prague and Budapest
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CHARLES
BENNETT
Charles Bennett, a British national, is one of
Eurasiayan’s most interesting and compelling
speakers and coach. A leading international
expert in strategic and operational change,
motivational leadership, cultural change and
customer experience innovation.
His driving belief is that a great vision combined with great
inspirationandgreatinfluencearetheuniquecharacteristics
of the great leader. The ultimate driver of great strategic
and operational results.
Works for companies all over the world looking to take
currently accepted best practice and emerging next
practice both for the aspiring leader as well as their
organisation. ~ A member of the John Maxwell Team which
is the leading leadership training foundation globally with
nore than 6 million leaders trained. Combines this with his
specialist skills as a change director, world class trainer,
coach, customer experience management expert and
strategist in organisations looking to make that critical
different.
Blends strategic and operational visionary thinking with
proven, next practice leadership approaches leads to
significant and measurable improvements in business
growth, market share and competitive advantage!
An authentic, inspirationalbusiness leaderwho can energize
both organisations and individuals. Frequently invited
as a key note speaker or chairman at events all over the
world speaking on strategic and operational issues around
customer centricity and business process management.
He has delivered workshops in Saudi Arabia & UAE as
well as Europe and USA with prestigious organisations
such as the Emirates Group, Vodafone, Nokia, Rabobank,
Citibank, Al Khaliji Bank, Arab National Bank, Saudi Ministry
of Defence, Saudi Human Resources Development Fund
and Hewlett Packard as references.
WHO TRAINS?
4. October 21st
- 24th
2015
Vienna, Prague and Budapest
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DR. OSMAN
KHAN
Dr. Osman Khan, also a British national, is an
internationally respected leadership expert,
speaker, trainer, coach and author, whose
driving belief is: “2015 business heads should
be able to create the vision and motivate the
reality. I bridge not only the gap between
good manager and great leader but help you
build the strategic and operational vision for
extraordinary business results.”
As a leading international expert trainer and coach in
the latest wave of thinking and techniques in leadership,
customerexperiencemanagementandstrategicinnovation,
Osman helps people and companies looking to make “that
vital next step” in motivating and creating valuable change.
His background in understanding best and next practice
leadership encompases both his research and lecturing
tenure at Harvard and a cross section of British universities
at MBA and PhD level plus another 15 years working with
tier 1 companies all over the world – in particular the Middle
East. He is also acknowledged as one of the world’s leading
experts in latest approaches to leading strategic thinking
which encompasses Customer Experience Management,
Customer Loyalty, Emotional Attachment and strategic
marketing.
He has worked with numerous companies across the globe
as a consultant, trainer, researcher and as a leader of the
marketing team. His past experience include working
as a Marketing Director at a high-tech IT firm, consulting
for multinational mobile operators from Europe and the
Middle East, as well as helping firms within the UK and
USA in improving customer loyalty, increasing sales, and
reassessing strategic marketing goals.
Osman has an MBA and a PhD in Marketing (Bradford). He
has recently published three books. He is also a member of
the John Maxwell team. He is on the editorial board of four
international journals, as well as on the board of directors of
three international firms.
WHO TRAINS?
5. October 21st
- 24th
2015
Vienna, Prague and Budapest
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WHY ATTEND?
Learn:
Identify your leadership strengths and area of improvement and how to reinvent yourself and
your company to get on the path of Innovation today.
Create:
Key performance indicators and alignment to staff key results indicators that are not only
superior to your competitor but directly impact revenue and cost.
Understand:
How to deliver a Customer Centric Business Strategy and alignment to Operational Change
Framework that will push the customer agenda into the centre of everything the organisation does.
Align:
These new approaches with your existing approaches so the newly certified practitioners can
apply the approaches back into the organisation immediately.
Acheive:
A Certification that is not only the most advanced in the industry but one that create a framework
for ongoing learning and upskilling to create complete mastery of the thinking and techniques.
Enable:
A new way of thinking that is life changing for both your career and your organisation supported
by a range of techniques that can take your ability to influence positive change to a completely
new level?
Uncover:
The needs of a Change Leader in the 21st
century plus the latest and the best practice
approaches to reducing cost base and operating efficiency.
6. October 21st
- 24th
2015
Vienna, Prague and Budapest
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WHO SHOULD ATTEND?
C-level / Executives looking to empower and motivate their employees to deliver great results.
Leaders looking to make increased and significant impact in the direction and performance of
their organisation.
Company staff aspiring to become the leaders of tomorrow.
Organisations looking to motivate and influence their employees to achieve better results.
Organisations looking to improve their processes from a strategic development and customer
alignment perspective.
Leaders who want to understand the best current practices as well as emerging next practices
to create the outstanding performer of tomorrow.
7. October 21st
- 24th
2015
Vienna, Prague and Budapest
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WHAT YOU TAKEAWAY?
A detailed overview of the Inspirational Leadership Framework designed to create a motivated,
empowered and capable workforce with the shift from a status and title driven management
hierarchy driven corporate to a relational and influence driven team culture.
An extensive framework of leadership tools associated with the core leadership disciplines and
behaviours to motivate and empower people to deliver great results across the whole
organisation.
A methodology that creates a differentiated strategic and operational excellence vision that can
be used alongside existing best practice approaches to identify new innovated business
proposition with simultaneous revenue, cost, and service impact.
Case studies from a wide variety of industries including Financial Services, Manufacturing,
Telecoms, Healthcare, Retail, Transportation plus others.
A portal consisting of videos, tool-set documentation, case studies and white papers to assist
the delegate in delivering these approaches in their own organisations.
Certification awarded on demonstration to apply the tools in the context of a real world case
study in Day 2.
8. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Day One: October 21st
2015
Module 1 - Becoming a Person of Influence
Whatever your vocation or aspiration, you can increase your impact on others by Becoming a Person
of Influence. Management and Leadership are intrinsically different. In this module you will learn simple,
insightful ways to interact more positively with others, and watch your personal and organizational success go
off the charts. What you will get:
Business heads, departmental heads, managers will see their employees respond with new enthusiasm
and motivation
Salespeople will break records
Change specialists will influence key stakeholders and deliver extraordinary results
Programme and Project Managers will deliver change beyond expectation
Coaches will see players blossom
This is the influence that can impact every aspect of your life. This module is based on the experiences of
the world’s best leaders and guru’s. We will share the insights from decades of experience in both business
and nonprofit arenas. Best of all, these insights are practical and easy to apply to everyday life through this
module.
Module 2 - The Needs and Focus of the Business Change
Leader in the 21st
Century
Lead the re-evaluation of your business, Understand why we need new approaches to enterprise
change in 2013 and beyond. Key components for 21st century change. The 5 levels of the organisational
misalignment.
Linking operations to strategy. How does business strategy and customer centricity align for the 21st
century market leaders? Why do most companies fail to understand how to drive innovation? How
should it be applied?
9. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
The critical success criteria for 21st century change designed for “real world”
Module 3 - Everyone Communicates, Few Connect
Only one thing stands between you and success. It isn’t experience; it isn’t talent. If you want to succeed, you
must learn how to connect with people. Even it may seem like some people are just born with it, anyone can
learn in this module how to make communication an opportunity for a powerful connection.
In this module you will learn how to identify with people and relate to others in a way that increases your
influence with them. To be a successful change leader, you need to learn to communicate in a way that
connects with others.
End of Day One
10. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Day Two: October 22nd
2015
Module 4 - The Basic Laws of Leadership
We venerate great leaders with tendency to assume their accomplishments came about regardless of the
assistance they received from others. You will learn in this module that no change leader would be great
without the support and help of teammates.
Gaining change leadership insight is a lot like mining gold. You do not set out to look for dirt; you look for the
nuggets. And those nuggets you can pick easily to yourself through our module. There are some irrefutable
laws that affect leadership. By mastering these laws, your leadership skills will be lifted to a totally new level.
Here are few ideas related to these 21 irrefutable laws of leadership:
The laws can be learned. Some are easier to understand and apply than others, but every one of them
can be acquired.
The laws can stand alone. Each law complements all the others, but you don’t need one in order to learn
another.
The laws carry consequences with them. Apply the laws, and people will follow you. Violate or ignore
them, and you will not be able to lead others.
These laws are the foundation of leadership. Once you learn the principles, you have to practice them
and apply them to your life.
Whether you are a follower who is just beginning to discover the impact of leadership or a natural leader
who already has followers, you can become a better leader. As you learn in this module about the laws, you’ll
recognize that you may already practice some of them effectively. Other laws will expose weaknesses you
didn’t know you had. But the greater the number of laws you learn, the better change leader you will become.
Each law is like a tool, ready to be picked up and used to help you achieve your dreams and add value to
other people. Pick up even one, and you will become a better change leader. Learn them all on our training,
and people will gladly follow you.
11. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Module 4 - Techniques that will help you lead practical
change and innovation
Understanding the focus of leadership within the company – the customer. Creating the right dream.
Connecting the dream to the mission and the ojective.
Understand the science of decision making in a leadership context
Understanding the principles of creating the right focus for the organisation
Understanding the principles of innovation so great leadership can be focussed to create great results
Simple ideas to get everybody on the same page in evaluating “the right way forward”
Module 4 - Put Your Dream to the Test
A dream is an inspiring picture of the future that energizes your mind, will and emotions; empowering you to
do everything you can to achieve it. A genuine dream is a picture and blueprint of a person’s purpose and
potential. Your dream has power; it can inspire you; it can empower you. But will it reward you?
What Do You Need to Make Your Dreams Come True? Learn to evaluate and make your dreams come true
with this module.
Module 5 - How to Be a REAL Success
People are inspired by and desire to be like great leaders. In this module you will learn that to become a real
success it is imperative to Relate to others better as you understand relational rules; Equip others with the
proper skill sets; improve your Attitude through daily practices; and Lead others successfully to where you
have gone and beyond.
The acronym REAL comes from following words that will change your life:
R- Relationships E- Equipping
A- Attitude L- Leadership
12. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Success is: knowing your purpose in life; growing to your maximum potential; sowing the seeds that benefit
others. It is a rather simple recipe yet requires awareness, study, practice and mentoring to achieve. The Four
Elements to Success that will be taught on this module are:
Relationships - Love and accept yourself. The only relationship in your life that is continual and therefore
most important, is with yourself. The first person you learn to get along with is you.
Equipping - Great change leaders grow their vision from “ME” to “WE.” People fail to equip others due to
the energy required, the underestimation of others’ abilities, the enjoyment of completing tasks
ourselves, the need to strengthen the ego by being needed, the habit of doing everything, the need to
be in control and the inability to notice leadership potential in those around us.
Attitude - our attitude is a choice. It determines our approach to life. It can turn our problems into
blessings. Taking inventory of our attitude allows us to grow and foster an environment to empower and
equip those around us while also nurturing our inner leadership skills.
Leadership - the Law of the Lid states that leadership ability determines a person’s level of
effectiveness. The Law of the Process states that leaders develop daily and not in a day. Leadership
takes time and energy to develop. We overestimate the event and we underestimate the process. The
secret to becoming a successful change leader is discovered in your daily agenda.
End of Day Two
13. October 21st
- 24th
2015
Vienna, Prague and Budapest
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PRAGUE, THE “GOLDEN CITY” ON THE VLTAVA RIVER - ATTRACTS YOU
WITH ITS GRAND BUILDINGS, ITS HISTORIC CITY CENTRE AND ITS
CULTURAL FLAIR
Luxury bus tour from Vienna to Prague
Our comfortable coach takes you from Vienna to the Czech boarder where we have a short coffee break. Afterwards we
travel through the picturesque landscape of Moravia to Prague, where we arrive at lunchtime. Then we take you by bus to
Hradschin, the hill on which the castle of Prague is situated.
Guided city walk
The guided city walk starts at the riding school of the former imperial castle. This impressive complex was built at the
beginning of the 9th century and since then it has been constantly extended. We go by foot to the Gothic cathedral of St.
Vitus, which took almost 600 years to build. Then we cross over the Vtlava River at the famous Charles Bridge.
During our city tour of Prague you will see other tourist attractions such as the State Opera House, the Old City Hall with
its beautiful clock tower, the National Museum and of course the famous Wenceslas Square, which is one of the largest
and most historic squares in Europe.
After the guided walk you have 1½ hours at your own disposal for shopping, lunch or relaxation. The return journey to
Vienna starts from Wenceslas Square at 4 pm. On the way home, we have a short stop. Back in Vienna, we take you to
your hotel.
AGENDA | EVENT PROGRAMME
Day Three: October 23rd
2015
14. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
DETAILS
Day Three: October 23rd
2015
Duration: 1 day
Notes:
Reservation and valid travel documents
are absolutely necessary.
Departure time: 07:15 am from the hotel
End: Transfer back to your hotel
Including:
Bus tour in state-of-the-art coach
Guided city walk of Prague
End of Day Three
15. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Day Four: October 24th
2015
BUDAPEST, THE CAPITAL OF HUNGARY. DISCOVER THE MOST BEAUTIFUL
TOURIST ATTRACTIONS BY BUS AND ON A GUIDED WALK THROUGH THE
HISTORIC CENTRE
Bus trip Vienna to Budapest
Our city tour starts at the Vienna State Opera. Enjoy a comfortable bus tour from Vienna through the Hungarian lowlands
to Budapest, where we arrive at 10:15 a.m.
Bus tour & guided walk of the city centre
The first part of our sightseeing programme is a bus tour of the district of Pest. We show you the most popular tourist
attractions such as the neo-Gothic Parliament, the magnificent Opera House and the impressive Heroes’ Square.
At lunchtime you have the opportunity to eat at a typical Hungarian restaurant. Afterwards a guided walk awaits you in the
district of Buda. Experience the historic Royal Palace, the romantic Fishermen’s Bastion, the Matthias Church, which is a
UNESCO World Heritage Site and the Margaret Island with its gorgeous parks and recreational facilities.
At the end of our city tour of Budapest, you have free time from 3 pm. for shopping or relaxing. At approximately 5 pm. our
bus departs for Vienna, where we arrive at around 7:30 pm. We take you back to your hotel.
16. October 21st
- 24th
2015
Vienna, Prague and Budapest
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AGENDA | EVENT PROGRAMME
Day Four: October 24th
2015
End of Day Four / End of Programme
DETAILS
Duration: 1 day
Notes:
Reservation and valid travel documents
are absolutely necessary.
Departure time: 07:15 am from the hotel
End: Transfer back to your hotel
Including:
Bus excursion in comfortable coach
City tour in Budapest
Guided walk through the historic city
centre
17. October 21st
- 24th
2015
Vienna, Prague and Budapest
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WHAT IS INCLUDED? WHAT IS EXCLUDED?
4 nights’ bed & breakfast at a 5 star hotel
in Vienna
Access to the certified workshop for 2
days.
Access to 5 star luncheons & networking
coffee breaks.
Certification awarded on demonstration
to apply the tools on Day 2.
Personalized private touring with expert
guides and drivers to Prague & Budapest.
First-hand, sophisticated destination
knowledge and recommendations
Admission fees
Around-the-clock support in each
destination during the trip
Unique and insider travel experiences
All trip expenses in Prague & Budapest.
Accommodation
Items of a personal nature
International airfares arriving and departing
to Vienna
Schengen Visa
Gratuities
Travel Insurance
Excess baggage fees
Airport departure taxes
Airport transfers
Lunch on day 3 and 4
Dinner on all days
Special offer - Get complimentary 4 nights’ bed and breakfast at a 5
star hotel in Vienna. Please contact us for more details.
4 days of leisure combined with business will relax and pamper your
senses thus rejuvenating you for an efficient you. Join the Business
Tourism Series of eurasiayan for an unforgettable experience where we
combine business and leisure for moments you truly deserve.
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18. Eurasiayan Business Concepts Private Limited
T: +44 7937 434 534, +91 99 00 44 0905 | E: info@eurasiayan.com | W: www.eurasiayan.com
www.eurasiayan.com
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