1. DONNA M FOSTER
1409 Roper Mountain Road Greenville, SC
Home: 803-290-1967 • Cell: 803-290-1967
puresouthernsas@gmail.com
CAREER FOCUS
Sales Manager with more than 25 years of experience developing and implementing an expert sales
staff. Customer Service Management, Complaint Handling & Resolution, Customer Satisfaction Enhancement,
Front-End Supervision, Results-oriented Sales Manager with the ability to lead organizations to successfulproduct
launches and higher revenues. Expertise in developing client relations. Team building & Training
SUMMARY OF SKILLS
Conflict resolution Process development
Sales Process development Complex problem resolution
Performance tracking Product management
PROFESSIONAL EXPERIENCE
DICK DYER MERCEDES AND VOLVO
Columbia, SC
Internet Sales Manager-Business Development Center 08/2014 to Current
Respond to all Internet leads; provide requested information building rapport to transfer into a sale. Performing
daily task using measurable factors to ensure percentages and benchmarks are consistently improving.
STRAYER UNIVERSITY
Columbia, SC
Admissions Manager 02/2011 to 02/2013
I was responsible for training and maintaining a superb "student first" atmosphere; interviewing students, enrolling
new students and maintaining an admissions staff of seven.
I was responsible for setting daily and quarterly goals, maintaining reports while increasing the attendance at the
Columbia Campus.
Analyze reports in order to maximize the potential of the Admissions Officers as well as monitoring reports and
conversions. Worked closely with company executives to identify new business opportunities and routinely
participated in the sales process in order to find gaps of lost opportunity and create ways of maximizing
opportunities.
Streamlined communication with staff, faculty, employees and students to reduce questions and establish
information.
Worked closely with company executives and shareholders to identify new business opportunities and routinely
participated in the sales process.
CENTURA COLLEGE
Columbia, SC
Director of Admissions 01/2008 to 02/2011
Worked closely with company executives to identify new business opportunities and actively participated in the
sales process. Planned and executed special events that assisted the school in increasing student enrollment to the
largest increase in the district Managed projects and served as primary liaison between faculty and staff to
ensure clarity of goals ,quality and adherence to deadlines.
ASHLEY FURNITURE
Columbia, SC
Store Manager 02/2006 to 01/2008
Reconciled and reported discrepancies found in records. Communicated with customers, employees and other
individuals to answer questions and train staff. Worked closely with company executives to identify new business
opportunities and routinely participated in the sales process. Sales associates and 9 office assistants to increase

2. Sales I utilized MS Word for writing letters to customers.
I used MS Excel to measure sales volume, growth, and profit.
I maintained inventory with Citrix software.
I maintained the highest profit percentage within the district and became the number one store within the
company.
Created superb customer service atmosphere through recruiting, training, and coaching
Created standard quarterly marketing collateral while ensuring all deadlines were met.
SOFA EXPRESS
Columbia, SC
Store Manager 02/2003 to 02/2006
I directed and coordinated the opening of Sofa Express at a new location.
The store was prepared for opening 2 weeks in advance.
Using MS Word, I corresponded l with customer and created flyers.
The store was prepared per the Plan-o- gram, merchandise tagged, and offices organized per corporate policy.
I recruited, hired, trained, and coached a staff of 20 design consultants and 5 office associates.
My store was recognized for being the number one store during special events.
Worked closely with company executives to identify new business opportunities and routinely participated in the
sales process.
Created standard quarterly marketing collateral while ensuring all deadlines were met.
Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of
goals and quality and adherence to deadlines.
BETA TECH
Columbia, SC
Director of Admissions 10/2000 to 02/2003
Computed, recorded, and proofread data, records per the Laws and Regulations of the SC Department of
Education.
I conducted open enrollment seminars every six weeks.
I participated in Expo events to increase student enrollment.
I coordinated meetings between admission representatives and instructors on a regular basis in order to better
meet the needs of new students.
EDUCATION
BUSINESS MANAGEMENT 2009
Centura College, Charleston, SC
I have completed various college courses including Accounting, Finance, Marketing, Global Business, Human Resource
Management, Risk Management, Psychology I. I have also completed the Jack Welch Management Course offered at
Strayer to Master's students.