1. Professional Summary
SeniorCustomerServiceManager
Engaged in superb customer service fortwenty plus years and demonstrating leadership.
Customer Service Manager, who thrives to lead diverse teams to achieve company goals,
Obtained experience from Educational and Cosmetology background.
Skills
Communication Skills Adherence to high customer service standards
Customer focused Effective problem solver
Skill trainer License facilitator
Cash handling Computer literate
WorkHistory
iLifeChoiceofConfidence 6100BarkerRoad,Mil.,WI, 53202 10/1/2015-3/11/16
Caregiver
Accomplishments:Builtconfidence,selfworth,andselfesteem.
PS Salons 7300W. DeanRoad,Mil., WI 53223 04/1/2015-7/23/15
Manager/HairstylistProvidedHaircareservicesto seniorresidence
Accomplishments:instill innerconfidence,Selfesteem,and the will to live.
Ju’Nik’s NewSelfImageSalon 7514W. AppletonAvenueMil.WI, 53216 3/4/13-3/31/15
Proprietor/Manager
Accomplishments:Opensalon,staffedsalon,developsreputationbyprovidingexcellent
customerserviceand developingJu’Nik’scosmeticline.
EmpireBeautySchool 5655South27th Street, Mil.,WI, 53221 11/2005-11/2011
Educator
Accomplishments: Regional EducatoroftheMonth,Recognitionfor5YEARS Dedicated
Service,CurriculumandTeachingMethodologyand CertificationofAppreciation.
LearningEnterpriseVocational TrainingInstitute8920W, BrownDeerRd,Mil., WI. 53224
07/2003-6/2005
Vocational Coordinator
Accomplishments:Over-seefourvocational areas,reportingprofitablegainsto CEO
LearningEnterpriseVocational TrainingInstitute8920W. BrownDeerRd.Mil., WI. 53224
7/2000-6/2003
CosmetologyCoordinator
Accomplishments:DevelopfirstCosmetologyApprenticeshipProgramintheState Of
Wisconsin,andMilwaukeeSchool Board.
Designworkarea,includingcomputers,software,andPOS system
Accomplishedgainful profits,builtprofitableclientele.Builtlucrativeretail business.
DONNA BENNING
4601N. 86th Street, Milwaukee, WI. 53225. H. 414-231-3752. Cell.414-248-5789
Donna.benning@att.net
