1. DONN D. MURRAY Email: dm_murray@msn.com cel 808-754-8227
34635 Pauba Rd, Temecula, CA 92592
OBJECTIVE: Supply Chain Manager and Logistics team leader
Summary: Over 30 years military and commercial experiencein management of operations,customer servicesupport teams,
personnel management, certification and trainingprograms, budget development and execution, employee development and
performance plans,Logistics Planning/Execution, Supply Chain Management, Program/Project Management. Operational
expertise in the Middle East,Pacific Rim,Europe, and Former Soviet Union. Experienced change management leader.
Coordinated continuous process improvement, Lean Management, and Quality Assuranceprogramimplementation. Supply
Chain and Logistics Support manager skilled in personnel management, contracting,procurement, ILS, transportation,
inventory operations,forecasting,purchasing,distribution,lifecyclesustainment, property accounting,budget development,
budget execution, and financial reporting. Skilled trainer and instructor.Outstandingleadership,conflictmanagement, and
mentoring skills.Excellentcommunication skills.Experienced MS Office,Salesforce,and MRO/MRP systems user.
Proven performance in: Supply Chain Management Distribution Operations Inventory Management Strategic Planning
Team Management Customer Service Military Logistics MaintenanceManagement RFP Evaluation Global Program
Management Financial Management Training& Mentoring ContractManagement Facility Management Property
Management Transportation HAZMAT Management QA ISO 9000/9001 Earned Value Management Lean Six Sigma
EDUCATION: M.S., Logistics and Inventory Management, Naval PostGraduate School,Monterey, CA
M.A., Management, University of Redlands (current student graduatingApril 2017)
B.S., Forestry, University of Illinois
USMC Command and Staff College, JPME I
SECURITY CLEARANCE: Secret (current), Top Secret (SCI) expired 4/2012
PROFESSIONAL EXPERIENCE:
Supply Chain Operations and Customer Services Manager - Strategic planningfor optimized inventory, prioritizingcustomer
support, operations initiatives, production support,and maintenanceoperations.Managed personnel, budgets, and logistics
operations to meet 100% of key expectations and objectives for international and U.S. operations through optimizing
workforce assignment, delegation, metrics management, inventory management, and cost analysis.Improved the accuracy of
products delivered by 12% through metrics monitoring and process improvement. Experienced cross functional teammanager
skilled in personnel management, maintenance planning, inventory management, forecasting,Material Requirements Ordering
(MRO), and Material Requirements Planning(MRP) programs. Managed reports development, reports submittal,and metrics
reporting. Provided instructional usevia classroomand group instruction for MRO/MRP programs to clients and internal users.
Program/Project Manager – DAWIA certified Level 3 DOD Program Manager. Managed 3PL support contracts with global
coverage. Managed cost, schedule,performance, personnel,metrics, and delivery of contractdeliverables under CPFF and CPIF
contracts up to $200M. Prioritized management efforts, budget execution and personnel. Maximized profits and incentive
fees. Reduced overhead, optimized personnel, and improved program management performance. Managed meetings,
conferences, and trainingvenues. Refurbished over 50 warehouses, maintenance facilities, refrigerated and HAZMAT storage,
and office spaces;completing all jobs under budget and ahead of schedule. Coordinated IT services and supportto customers.
Transportation Manager – Developed contractRFPs and coordinated a multi-year $200M best valuecontract for
transportation and 3PL support to international programs.Improved customer satisfaction, reduced costs by 10%,
implemented AIT technology for trackingshipments, and provided In TransitVisibility (ITV).
Facilities and Equipment Management - Improved warehouse facility material conditions for HAZMAT, refrigerated inventory,
quality controlled material,and high valuepilferableitems.Established preventive maintenance programs for machinery,
Material HandlingEquipment (MHE), and heavy transportation/construction equipment.
Quality Assurance - Implemented ISO 9001,conducted ISO audits,and monitored Quality Assuranceprograms.
Contracting Management - Contract administrator,ContractingOfficersTechnical Representative, and Source Selection Board
member. Streamlined contractingprocesses and improved customer response time 30%. Maintained all documents required.
EMPLOYMENT HISTORY AND SELECTED ACCOMPLISHMENTS:
Licensing Support Manager, Partners In Leadership (PIL), Temecula, CA, 2014-present
Responsiblefor licensingsupportto Account Managers, Account Executives and clients in a fastpaced clientservice
environment. Provided clientand Account Manager customer servicesupport. Managed proprietary PILtools software
helpdesk operations for U.S. and international businessclients.Conducted trainingfor software utilization.
Experienced with use of SalesForceand PILtools ® (company proprietary) accountability program.
Improved clientcontract renewals 15% and increased sales revenues through coordinating additional product expansion
on existingcontracts. Supported clientconversion from individual contractsto global supportcontracts.
Initiated development of QA processes on material shipments for new clients,improved accuracy to100%.
2. DONN D. MURRAY Email: dm_murray@msn.com cel 808-754-8227
Senior Logistics Instruction Advisor, Booz Allen Hamilton, Riyadh, Saudi Arabia, 2013-2014
Provided Supply Chain management and Logistics MRO/WMS system trainingin classroomand small group environments
for Royal Saudi Naval Forces senior logisticians.Developed instruction modules,interactiveexercises,procedures,and policies.
Developed Quality Assurancemetrics, procedures,and reports for the Director of Logistics,Royal Saudi Naval Inventory
Control Point. Supported employee selection,development, trainingand other personnel programs.
Director of Logistics, Senior Logistics Planner and Program Manager, DynCorp Intl LOGCAP IV, Afghanistan 2012-2013
Logistics operations manager for DynCorp LOGCAP contractor reduction in Afghanistan. OnsiteBagram LNO to LOGCAP.
Coordinated, managed, selected staff,trained, and monitored 300 personnel and teams for planningand execution of
camp operations,plantproperty accounting,distribution operations, transportation coordination, and material reallocations.
Program Manager, Naval Special Warfare Logistics Support, San Diego, CA, 2008-2012
Supervisory manager for ILS, Logistics ITsystems,and Property Accountability.Responsiblefor cost,schedule, and
performance of contracted support for a $15M software development and implementation contract. Developed, competed,
and awarded contracts through USSOCOM usingvarious IDIQ delivery order contracts. DAWIA Lvl 3 Program Manager.
Responsiblefor planningand implementing internally developed accountability softwarethat interfaces with DPAS,
USSOCOM Asset Visibility,DOD UID, SSAVIE, PBUSE and JointService Applications. Improved policies and procedures for
supportto serviced organizations and softwareusers,developed and implemented training,monitored both contractor and GS
employee performance, developed employee key results based performance plans,conducted performance reviews.
Managed the worldwide implementation of Supply Chain Management software and hardware for property accountability
and DOD requirements/maintenance programs. Developed and executed POM budget requirements.
Project Leader, Strategic Programs BAE Systems Technical Support Services, Washington D.C., 2007-2008
Supervised 10 personnel supporting Strategic Systems Program Office.Provided supply chain and inventory management
supportfor ballisticand guided missilesubmarines. Interviewed and selected employees, managed productivity to goals.
Developed and executed projectplans supporting a $10M program. Managed cost, schedule,and performance.
Maximized availableprofitand contractfee revenue. Managed ISO 9001 and Quality Management Assuranceaudits.
Logistics Plans Officer, Commander U.S. Pacific Fleet, 2005-2007
JTF J4 for OPERATION DEEP FREEZE, JTF 519 J4/J5 staff, OPLAN/CONPLAN logistics supportplanning,Naval Expeditionary
Logistics Manager, Supply Chain Manager, Contingency Operations and IPT/ProjectLeader. Supervised up to 50 personnel.
Developed OPLAN logisticssupportplansand quick reaction contingency responseplans for the Pacific region. Skilled use
of programs for logisticsand transportation support utilizinggovernment and commercial transportation resources.Interfaced
with PACOM, CENTCOM, and TRANSCOM at the executive level. Developed Key Metrics reportingdashboards and reports.
Logistics Plans and Expediting Officer, Commander Task Force 53, Bahrain, 2004-2005
Program Manager, Operations Director,and Customer Service Officer. Controlled high priority delivery of critical and
routine resupply for deployed naval forces to CENTCOM. Supervised up to 120 personnel . Managed budgets, developed and
reported on KPIs, conducted briefs,and provided metrics reports to Admirals/CEO equivalentlevel staff.
Aviation and surfaceship distribution terminal operations and aircraft maintenanceoperations including reparableand
returns management. Distribution operations for US Naval forces in the Middle East. Experienced with U.S. Commerce
Department export controls and International customs clearancerequirements.
US Navy Logistics and Supply Chain Manager/ Officer, 1983-2004
Director of Logistics,Supply Chain Manager,Distribution Operations Manager, and ProjectManager. Developed and
implemented global logisticsstrategy, policy and procedures for Navy special operations and regional deployed Naval forces.
Directly managed organizations of up to 200 direct reportingpersonnel includingforeign national civilians in overseas
distribution and supply chain operations supportingships,aircraft,submarines,and land forces for SEALS and Marines .
Broad experience for Expeditionary and Navy Special operations logistics support,resourcing,forecasting,purchasing,
financial reporting,contractmanagement, property management, inventory management, equipment maintenance, MRO
processing,Property Accounting (Oracle),ERP (SAP), WMS, and up to $100 Million budget development/execution. Contracting
management for competitive contracting,and simplified acquisition contracting.Creditcard ApprovingOfficial and auditor.
Responsiblefor employee selection,mentoring, development, and teambuildingfor assigned supply chain operations.
Coordinated worldwide resourcing,transportation,warehousing,shipping, and receiving operations. Conducted
performance inspections. Supported combat operations in the Philippines,Africa,Iraq,and Afghanistan.
Planned,managed and directed an annual $7 Million operatingbudget, $25Million payroll,$75Million inventory,and
$800,000 purchasingoperation for international operations in thePacific and MiddleEast.