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#adchi / #ExperimentationMindset / @DocOnDev
The Experimentation Mindset
#adchi / #ExperimentationMindset / @DocOnDev
Doc Norton, CEO
doc@wearecto2.com
@DocOnDev
@adchi / #ExperimentationMindset ...
#adchi / #ExperimentationMindset / @DocOnDev
Mindset
#adchi / #ExperimentationMindset / @DocOnDev
A simple experiment
#adchi / #ExperimentationMindset / @DocOnDev
Two Groups
#adchi / #ExperimentationMindset / @DocOnDev
Small Difference; Big Result
#adchi / #ExperimentationMindset / @DocOnDev
Mindset
the ideas and attitudes with which a person approaches a situation
#adchi / #ExperimentationMindset / @DocOnDev
fixed growth
#adchi / #ExperimentationMindset / @DocOnDev
Dreyfus Model of skills acquisition
#adchi / #ExperimentationMindset / @DocOnDev
Novice
#adchi / #ExperimentationMindset / @DocOnDev
Advanced Beginner
#adchi / #ExperimentationMindset / @DocOnDev
Competent
#adchi / #ExperimentationMindset / @DocOnDev
Proficient
#adchi / #ExperimentationMindset / @DocOnDev
Expert
#adchi / #ExperimentationMindset / @DocOnDev
Where are you?
#adchi / #ExperimentationMindset / @DocOnDev
Most think they’re Expert
#adchi / #ExperimentationMindset / @DocOnDev
most stay at Proficient
#adchi / #ExperimentationMindset / @DocOnDev
From Implementation
#adchi / #ExperimentationMindset / @DocOnDev
Implementation Mindset get it right
A+
#adchi / #ExperimentationMindset / @DocOnDev
to experimentation
#adchi / #ExperimentationMindset / @DocOnDev
experimentation Mindset explore different ways
#adchi / #ExperimentationMindset / @DocOnDev
experimentation Mindset explore different ways
#adchi / #ExperimentationMindset / @DocOnDev
but in a typical company…
#adchi / #ExperimentationMindset / @DocOnDev
telephone sales
#adchi / #ExperimentationMindset / @DocOnDev
Follow the script
This will
be
great!
#adchi / #ExperimentationMindset / @DocOnDev
It wasn’t Great
Ptolemy
Janet
Raphael
Susan
Kathy
Tommy
Doc
Chris P.
Weekly S...
#adchi / #ExperimentationMindset / @DocOnDev
Watch The Master
my name is ____________________ …Hello (sir/madam),
#adchi / #ExperimentationMindset / @DocOnDev
Watch The Master
my name is ____________________ …Pat MichaelsGood Day!
#adchi / #ExperimentationMindset / @DocOnDev
Experiment
#adchi / #ExperimentationMindset / @DocOnDev
experiment
#adchi / #ExperimentationMindset / @DocOnDev
experiment
#adchi / #ExperimentationMindset / @DocOnDev
experiment
#adchi / #ExperimentationMindset / @DocOnDev
top in sales!
Doc
Ptolemy
Janet
Kathy
Tommy
Raphael
Susan
Andy
Weekly Sales R...
#adchi / #ExperimentationMindset / @DocOnDev
8 week review
#adchi / #ExperimentationMindset / @DocOnDev
not the feedback I expected
#adchi / #ExperimentationMindset / @DocOnDev
My last day
#adchi / #ExperimentationMindset / @DocOnDev
Best Practices
#adchi / #ExperimentationMindset / @DocOnDev
Implementation Mindset get it right
A+
#adchi / #ExperimentationMindset / @DocOnDev
Single Loop
Assumptions Actions Outcomes
Get it Right
#adchi / #ExperimentationMindset / @DocOnDev
The Dark Side
#adchi / #ExperimentationMindset / @DocOnDev
double Loop
Assumptions Actions Outcomes
Get it Right
Explore Different Ways
#adchi / #ExperimentationMindset / @DocOnDev
best practices
#adchi / #ExperimentationMindset / @DocOnDev
leading practices
#adchi / #ExperimentationMindset / @DocOnDev
from implementation to experimentation
#adchi / #ExperimentationMindset / @DocOnDev
experimentation
#adchi / #ExperimentationMindset / @DocOnDev
experimentation
#adchi / #ExperimentationMindset / @DocOnDev
split (a/B) + Multivariate
#adchi / #ExperimentationMindset / @DocOnDev
Cumulative Flow
#adchi / #ExperimentationMindset / @DocOnDev
velocity trends
#adchi / #ExperimentationMindset / @DocOnDev
code quality
#adchi / #ExperimentationMindset / @DocOnDev
employee engagement
#adchi / #ExperimentationMindset / @DocOnDev
team joy
#adchi / #ExperimentationMindset / @DocOnDev
Retrospectives
#adchi / #ExperimentationMindset / @DocOnDev
refine their process
#adchi / #ExperimentationMindset / @DocOnDev
Orientation + On-Boarding
#adchi / #ExperimentationMindset / @DocOnDev
Interest Leagues
#adchi / #ExperimentationMindset / @DocOnDev
hackathons
#adchi / #ExperimentationMindset / @DocOnDev
mentorships
#adchi / #ExperimentationMindset / @DocOnDev
360 / peer reviews
#adchi / #ExperimentationMindset / @DocOnDev
managers institutionalize procedure
- Gabe Newell
#adchi / #ExperimentationMindset / @DocOnDev
being open about [pay] breeds trust
- Leo Widrich
#adchi / #ExperimentationMindset / @DocOnDev
managers [are] mentors
- Kevin Goldsmith
#adchi / #ExperimentationMindset / @DocOnDev
four things
#adchi / #ExperimentationMindset / @DocOnDev
know your purpose; challenge assumptions
#adchi / #ExperimentationMindset / @DocOnDev
make failure
acceptable
– Henry Ford
“Failure is simply the opportunity to
be...
think big… start small… .
#adchi / #ExperimentationMindset / @DocOnDev
be intolerant of mediocrity
#adchi / #ExperimentationMindset / @DocOnDev
keep experimenting
Assumptions Actions Outcomes
Get it Right
Explore Differen...
Thank
You!
#adchi / #ExperimentationMindset / @DocOnDev
The Experimentation Mindset
#adchi / #ExperimentationMindset / @DocOnDev
• Mad Scientist - https://www.flickr.com/photos/dzingeek/4587871752/
sizes/o/
...
#adchi / #ExperimentationMindset / @DocOnDev
• Students Test - https://img.washingtonpost.com/rf/image_1484w/
2010-2019/Wa...
#adchi / #ExperimentationMindset / @DocOnDev
• Dreyfus Model of Skills Acquisition - http://en.wikipedia.org/
wiki/Dreyfus...
#adchi / #ExperimentationMindset / @DocOnDev
• Lean Change - http://www.lean.org/LeanPost/
Posting.cfm?LeanPostId=225
• Sc...
#adchi / #ExperimentationMindset / @DocOnDev
• Buffer Transparency - http://
www.fastcompany.com/3024306/bottom-
line/why-t...
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Experimentation Mindset

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Among the traits that distinguish a good team from a great team is their ability to innovate. Despite the rhetoric in favor of innovation, most organizations are stuck in an implementation mindset, stifling creativity, excellence, and the resultant innovation. The experimentation mindset frees us from self-imposed constraints, allowing us to continually learn and improve. In this session, we'll talk about how we learn as individuals and how we learn as organizations. We'll take a look at some examples of the experimentation mindset happening in the agile community today and we'll talk about how you can foster such a mindset in your own organization.

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Experimentation Mindset

  1. 1. #adchi / #ExperimentationMindset / @DocOnDev The Experimentation Mindset
  2. 2. #adchi / #ExperimentationMindset / @DocOnDev Doc Norton, CEO doc@wearecto2.com @DocOnDev @adchi / #ExperimentationMindset / @DocOnDev
  3. 3. #adchi / #ExperimentationMindset / @DocOnDev Mindset
  4. 4. #adchi / #ExperimentationMindset / @DocOnDev A simple experiment
  5. 5. #adchi / #ExperimentationMindset / @DocOnDev Two Groups
  6. 6. #adchi / #ExperimentationMindset / @DocOnDev Small Difference; Big Result
  7. 7. #adchi / #ExperimentationMindset / @DocOnDev Mindset the ideas and attitudes with which a person approaches a situation
  8. 8. #adchi / #ExperimentationMindset / @DocOnDev fixed growth
  9. 9. #adchi / #ExperimentationMindset / @DocOnDev Dreyfus Model of skills acquisition
  10. 10. #adchi / #ExperimentationMindset / @DocOnDev Novice
  11. 11. #adchi / #ExperimentationMindset / @DocOnDev Advanced Beginner
  12. 12. #adchi / #ExperimentationMindset / @DocOnDev Competent
  13. 13. #adchi / #ExperimentationMindset / @DocOnDev Proficient
  14. 14. #adchi / #ExperimentationMindset / @DocOnDev Expert
  15. 15. #adchi / #ExperimentationMindset / @DocOnDev Where are you?
  16. 16. #adchi / #ExperimentationMindset / @DocOnDev Most think they’re Expert
  17. 17. #adchi / #ExperimentationMindset / @DocOnDev most stay at Proficient
  18. 18. #adchi / #ExperimentationMindset / @DocOnDev From Implementation
  19. 19. #adchi / #ExperimentationMindset / @DocOnDev Implementation Mindset get it right A+
  20. 20. #adchi / #ExperimentationMindset / @DocOnDev to experimentation
  21. 21. #adchi / #ExperimentationMindset / @DocOnDev experimentation Mindset explore different ways
  22. 22. #adchi / #ExperimentationMindset / @DocOnDev experimentation Mindset explore different ways
  23. 23. #adchi / #ExperimentationMindset / @DocOnDev but in a typical company…
  24. 24. #adchi / #ExperimentationMindset / @DocOnDev telephone sales
  25. 25. #adchi / #ExperimentationMindset / @DocOnDev Follow the script This will be great!
  26. 26. #adchi / #ExperimentationMindset / @DocOnDev It wasn’t Great Ptolemy Janet Raphael Susan Kathy Tommy Doc Chris P. Weekly Sales Rankings
  27. 27. #adchi / #ExperimentationMindset / @DocOnDev Watch The Master my name is ____________________ …Hello (sir/madam),
  28. 28. #adchi / #ExperimentationMindset / @DocOnDev Watch The Master my name is ____________________ …Pat MichaelsGood Day!
  29. 29. #adchi / #ExperimentationMindset / @DocOnDev Experiment
  30. 30. #adchi / #ExperimentationMindset / @DocOnDev experiment
  31. 31. #adchi / #ExperimentationMindset / @DocOnDev experiment
  32. 32. #adchi / #ExperimentationMindset / @DocOnDev experiment
  33. 33. #adchi / #ExperimentationMindset / @DocOnDev top in sales! Doc Ptolemy Janet Kathy Tommy Raphael Susan Andy Weekly Sales Rankings
  34. 34. #adchi / #ExperimentationMindset / @DocOnDev 8 week review
  35. 35. #adchi / #ExperimentationMindset / @DocOnDev not the feedback I expected
  36. 36. #adchi / #ExperimentationMindset / @DocOnDev My last day
  37. 37. #adchi / #ExperimentationMindset / @DocOnDev Best Practices
  38. 38. #adchi / #ExperimentationMindset / @DocOnDev Implementation Mindset get it right A+
  39. 39. #adchi / #ExperimentationMindset / @DocOnDev Single Loop Assumptions Actions Outcomes Get it Right
  40. 40. #adchi / #ExperimentationMindset / @DocOnDev The Dark Side
  41. 41. #adchi / #ExperimentationMindset / @DocOnDev double Loop Assumptions Actions Outcomes Get it Right Explore Different Ways
  42. 42. #adchi / #ExperimentationMindset / @DocOnDev best practices
  43. 43. #adchi / #ExperimentationMindset / @DocOnDev leading practices
  44. 44. #adchi / #ExperimentationMindset / @DocOnDev from implementation to experimentation
  45. 45. #adchi / #ExperimentationMindset / @DocOnDev experimentation
  46. 46. #adchi / #ExperimentationMindset / @DocOnDev experimentation
  47. 47. #adchi / #ExperimentationMindset / @DocOnDev split (a/B) + Multivariate
  48. 48. #adchi / #ExperimentationMindset / @DocOnDev Cumulative Flow
  49. 49. #adchi / #ExperimentationMindset / @DocOnDev velocity trends
  50. 50. #adchi / #ExperimentationMindset / @DocOnDev code quality
  51. 51. #adchi / #ExperimentationMindset / @DocOnDev employee engagement
  52. 52. #adchi / #ExperimentationMindset / @DocOnDev team joy
  53. 53. #adchi / #ExperimentationMindset / @DocOnDev Retrospectives
  54. 54. #adchi / #ExperimentationMindset / @DocOnDev refine their process
  55. 55. #adchi / #ExperimentationMindset / @DocOnDev Orientation + On-Boarding
  56. 56. #adchi / #ExperimentationMindset / @DocOnDev Interest Leagues
  57. 57. #adchi / #ExperimentationMindset / @DocOnDev hackathons
  58. 58. #adchi / #ExperimentationMindset / @DocOnDev mentorships
  59. 59. #adchi / #ExperimentationMindset / @DocOnDev 360 / peer reviews
  60. 60. #adchi / #ExperimentationMindset / @DocOnDev managers institutionalize procedure - Gabe Newell
  61. 61. #adchi / #ExperimentationMindset / @DocOnDev being open about [pay] breeds trust - Leo Widrich
  62. 62. #adchi / #ExperimentationMindset / @DocOnDev managers [are] mentors - Kevin Goldsmith
  63. 63. #adchi / #ExperimentationMindset / @DocOnDev four things
  64. 64. #adchi / #ExperimentationMindset / @DocOnDev know your purpose; challenge assumptions
  65. 65. #adchi / #ExperimentationMindset / @DocOnDev make failure acceptable – Henry Ford “Failure is simply the opportunity to begin again, this time more intelligently.”
  66. 66. think big… start small… .
  67. 67. #adchi / #ExperimentationMindset / @DocOnDev be intolerant of mediocrity
  68. 68. #adchi / #ExperimentationMindset / @DocOnDev keep experimenting Assumptions Actions Outcomes Get it Right Explore Different Ways
  69. 69. Thank You!
  70. 70. #adchi / #ExperimentationMindset / @DocOnDev The Experimentation Mindset
  71. 71. #adchi / #ExperimentationMindset / @DocOnDev • Mad Scientist - https://www.flickr.com/photos/dzingeek/4587871752/ sizes/o/ • Stages of Growth - http://superkoopatroopa.deviantart.com/art/Terri- Growth-chart-125875917 • Elephant and Mother - http://upload.wikimedia.org/wikipedia/ commons/7/75/ Baby_asian_elephant_(with_his_mother)_born_in_the_Lao_Elephant_ Conservation_Center_in_Sayaboury.jpg Phone Script - http:// www.docstoc.com/docs/6629075/Sample-Sales-Script • Phones - • http://www.enumclawsda.org/uploads/ 1/3/3/9/13391741/1971539_orig.gif?119 • http://4.bp.blogspot.com/-qASUt2T7C7o/ULvJ8HVU3LI/ AAAAAAAAACw/LufW5HYhCyM/s1600/Tel%C3%A8fon+fixe +antic.png • https://c2.staticflickr.com/8/7443/8758001086_2692f91620_h.jpg • http://cdn2.hubspot.net/hub/147894/file-270530761-jpg/images/ phone-large.jpg • Mob Programming - https://techblog.betclicgroup.com/wp-content/ uploads/2014/09/mob-programming-1-1024.jpg • Spotify Matrix - http://blog.kevingoldsmith.com/wp-content/uploads/ 2014/03/Screen-Shot-2013-11-09-at-7.30.08-AM-1024x644.png • a/b | multivariate testing - https://www.dynamicyield.com/wp-content/ uploads/2014/05/testing.jpg • Hackathon - https://m2.behance.net/rendition/pm/22070355/disp/ f4d62818fcb09d43722a945486ca5300.png • Things - http://41.media.tumblr.com/ d721f204c69de1b5a6a4899429430c9e/ tumblr_n52o0matip1snioclo1_1280.jpg, http://cdn.instructables.com/ FIT/POMF/HKJTCKRQ/FITPOMFHKJTCKRQ.LARGE.jpg, http:// shadowgrail.deviantart.com/art/Rock-of-Ages-83993992, http:// vo5.deviantart.com/art/Fantastic-Four-163610854 Images
  72. 72. #adchi / #ExperimentationMindset / @DocOnDev • Students Test - https://img.washingtonpost.com/rf/image_1484w/ 2010-2019/WashingtonPost/2014/09/17/Others/Images/ 2014-09-17/DSC_54171410973389.jpg? uuid=h6VsJD6MEeSkMLgqPme3Yg • Woody Zuill - https://pbs.twimg.com/media/ A8NKQ9lCQAAdA7h.jpg • Code Quality (WTF) - http://www.sonarqube.org/wp-content/ uploads/2009/09/wtfm.jpg • 360 Feedback - http://screencrush.com/442/files/2012/07/360- review.jpg • Test Tube - http://fc09.deviantart.net/fs70/i/2010/018/2/1/ Vector_Test_Tube_by_Algerianoo.jpg • No Estimates - https://twitter.com/NoEstimates • Tesla - https://c2.staticflickr.com/ 4/3006/2932363100_5bf7ff5820_b.jpg • Smiley - https://blogs.dal.ca/csc/files/2012/07/MP900443129.jpg • Dilbert - http://www.stephenshapiro.com/images/dilbert-bp.gif • Manager’s Office - https://www.flickr.com/photos/islespunkfan/ 8281372547/sizes/l • Bad review - http://media.benefitspro.com/benefitspro/article/ 2014/02/06/negative%20reviews.jpg • Captain my Captain - http://startupeers.co/wp-content/uploads/ 2014/08/o-captain-e1407919367905.jpg • Vader in Suit - http://fc06.deviantart.net/fs71/f/2011/179/a/a/ darth_vader_by_iamthedarthvader-d3k9n2h.jpg • League - https://oliverwillis.com/wp-content/uploads/2015/08/ league-of-legends.jpg • Mentorship - http://humancapitalist.com/wordpress/wp-content/ uploads/2013/11/canstockphoto15167410.jpg more images
  73. 73. #adchi / #ExperimentationMindset / @DocOnDev • Dreyfus Model of Skills Acquisition - http://en.wikipedia.org/ wiki/Dreyfus_model_of_skill_acquisition, http:// files.eric.ed.gov/fulltext/ED384695.pdf#page=130, https:// www.dropbox.com/s/px1d5orrtjm5d5i/ADA084551.pdf?dl=0 • Learning through experimentation - http://lifehacker.com/ 5985565/how-and-why-to-intentionally-set-yourself-up-for- failure • HBR: Collective Genius - http://hbr.org/2014/06/collective- genius/ar/1 • How Organizations Learn - http://www.areteadventures.com/ articles/the_challenge_of_entering_the_green_room.pdf • Argyris: Teaching Smart People how to Learn - http://hbr.org/ 1991/05/teaching-smart-people-how-to-learn/ar/1, http:// pds8.egloos.com/pds/200805/20/87/ chris_argyris_learning.pdf • Argyris: Double Loop Learning in Organizations - http:// hbr.org/1977/09/double-loop-learning-in-organizations/ar/3 • A/B Testing and the Experimentation Culture - https:// hbr.org/2014/02/ab-testing-and-the-benefits-of-an- experimentation-culture/ • Enlightened Experimentation - https://hbr.org/2001/02/ enlightened-experimentation-the-new-imperative-for- innovation/ar/4 • Argyris: Single-Loop and Double-Loop Learning in Research on Decision Making - https:// 093#1c5e28761e25b79cfc10de03f5a188778a0.googledrive .com/host/0B_RO2ClD0V7AZHpWRS1mNUc2d1k/argyris.pdf • Ed Batista Blog - http://www.edbatista.com/2008/05/double- loop.html Reference Material
  74. 74. #adchi / #ExperimentationMindset / @DocOnDev • Lean Change - http://www.lean.org/LeanPost/ Posting.cfm?LeanPostId=225 • Scaling Up Excellence - http://www.amazon.com/ Scaling-up-Excellence-Hayagreeva-Rao-ebook/ dp/B00EGMQIDG • Start With Why - http://www.amazon.com/Start- Why-Leaders-Inspire-Everyone-ebook/dp/ B002Q6XUE4/ • Leading Change - http://www.amazon.com/gp/ product/0875847471/ • Woody Zuill - https://twitter.com/woodyzuill, http:// zuill.us/WoodyZuill/ • Mob Programming and No Estimates - http:// www.infoq.com/interviews/zuill-mob-programming • Democratizing Experimentation - https://hbr.org/ 2011/04/8-ways-to-democratize-experime/ • Failing by Design - https://hbr.org/2011/04/failing- by-design/ar/1 • Smart Business Experiments - https://hbr.org/ 2011/03/a-step-by-step-guide-to-smart-business- experiments/ar/1 • Evidence Based Management - https://hbr.org/ 2006/01/evidence-based-management/ar/5 more reference material
  75. 75. #adchi / #ExperimentationMindset / @DocOnDev • Buffer Transparency - http:// www.fastcompany.com/3024306/bottom- line/why-this-startup-made-their-salaries- radically-transparent • Buffer Transparency Fail - http:// www.fastcompany.com/3050682/lessons- learned/why-our-transparent-feedback- experiment-failed • Valve - https://blog.inf.ed.ac.uk/sapm/ 2014/03/14/management-at-valve-an- analysis-of-management-practices-at-valve- software/ • Valve Handbook - https:// www.valvesoftware.com/company/ Valve_Handbook_LowRes.pdf • Spotify White Paper - https:// dl.dropboxusercontent.com/u/1018963/ Articles/SpotifyScaling.pdf • Kevin Goldsmith on Spotify - http:// blog.kevingoldsmith.com/2014/03/14/ thoughts-on-emulating-spotifys-matrix- organization-in-other-companies/ yet more reference material
  • ErretteDunn

    Aug. 30, 2016
  • JamiePhillipsCSM

    May. 23, 2016
  • JigarGosar

    Mar. 19, 2016

Among the traits that distinguish a good team from a great team is their ability to innovate. Despite the rhetoric in favor of innovation, most organizations are stuck in an implementation mindset, stifling creativity, excellence, and the resultant innovation. The experimentation mindset frees us from self-imposed constraints, allowing us to continually learn and improve. In this session, we'll talk about how we learn as individuals and how we learn as organizations. We'll take a look at some examples of the experimentation mindset happening in the agile community today and we'll talk about how you can foster such a mindset in your own organization.

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