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Through The Brick Wall:
7 Simple Steps To Grow Your Business
Diane Garfield
T: +44 7836 620439
E: diane.e.garfield@gmail.com
The A-P-I Model
Audit Plan
Implement
Business benefits
• Smarter thinking/working
• Measure success
• Control
Step 1: Macro-economic audit
• Use a structured approach eg PESTLE analysis
− Political
− Economic
− Social
− Technology
− Legal
− Environmental
Step 2: Micro-economic audit
• SWOT
− Strengths
− Weaknesses
− Opportunities
− Threats
Step 2 cont…
• Two Cs:
− Competitors
• Direct
• Substitution
− Clients
• Demographics
• Other characteristics eg organisational
structure
Step 2 cont…
• The Management Mix:
− S (Selling proposition)
− P (Price)
− E (Engagement/promotion)
− C (Community/the stakeholders)
− I (Information systems/processes in support)
− A (Awareness/physical evidence)
− L (Location/where people buy)
Business benefits
• Clear understanding of the industry and your
place in it
• Able to define success
• Leading to better decision-making
Step 3: Plan your strategic vision
• Define and articulate:
− What business you are in
− What you are setting out to achieve (mission)
− How you see the ‘look and feel’ of the business
over time (including any exit strategy)
Step 4: Objectives and roadmap
• Agree SMART objectives and set out the
roadmap to identify:
− Where your business meets the needs of your
marketplace
− Where are the opportunities for growth
− If any operational changes need to take place
Step 4 cont… Ansoff’s Matrix
Existing New
products/services products/services
Existing
markets
New
markets
Market penetration Product development
Market development Diversification
Step 5: Your Proposition
Foundation to support your proposition and business values
eg testimonials, case studies and biographies
Go-to-market proposition
Business
value
#3
Business
value
#1
Business
value
#2
Business benefits
• Clarity of purpose for the whole team
• Success can be defined and measured
• Effective decision-making for
implementation and audit review
Step 6: Implement
• Determine and agree investment:
− Time
− People
− Money
• Clarify and identify target markets, eg:
− Sectors
− Departments
− Service offering
Step 6 cont…
Develop tactics eg:
• Decide what you can afford to give away for
free and use this as a marketing tool
• Package services to encourage a purchase
decision based on value rather than price
• Multi-tiered engagement model to support the
sales cycle:
Awareness → Interest → Benefits → Desire → Action → Rewards
Step 7: Review
• Review measurement parameters against
objectives (Step 4)
• Feedback what you learn into the audit
stage (Steps 1 and 2)
The A-P-I Model
Audit Plan
Implement
Through The Brick Wall:
7 Simple Steps To Grow Your Business
Diane Garfield
T: +44 7836 620439
E: diane.e.garfield@gmail.com

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Seven simple steps to grow your business

  • 1. Through The Brick Wall: 7 Simple Steps To Grow Your Business Diane Garfield T: +44 7836 620439 E: diane.e.garfield@gmail.com
  • 2. The A-P-I Model Audit Plan Implement
  • 3. Business benefits • Smarter thinking/working • Measure success • Control
  • 4. Step 1: Macro-economic audit • Use a structured approach eg PESTLE analysis − Political − Economic − Social − Technology − Legal − Environmental
  • 5. Step 2: Micro-economic audit • SWOT − Strengths − Weaknesses − Opportunities − Threats
  • 6. Step 2 cont… • Two Cs: − Competitors • Direct • Substitution − Clients • Demographics • Other characteristics eg organisational structure
  • 7. Step 2 cont… • The Management Mix: − S (Selling proposition) − P (Price) − E (Engagement/promotion) − C (Community/the stakeholders) − I (Information systems/processes in support) − A (Awareness/physical evidence) − L (Location/where people buy)
  • 8. Business benefits • Clear understanding of the industry and your place in it • Able to define success • Leading to better decision-making
  • 9. Step 3: Plan your strategic vision • Define and articulate: − What business you are in − What you are setting out to achieve (mission) − How you see the ‘look and feel’ of the business over time (including any exit strategy)
  • 10. Step 4: Objectives and roadmap • Agree SMART objectives and set out the roadmap to identify: − Where your business meets the needs of your marketplace − Where are the opportunities for growth − If any operational changes need to take place
  • 11. Step 4 cont… Ansoff’s Matrix Existing New products/services products/services Existing markets New markets Market penetration Product development Market development Diversification
  • 12. Step 5: Your Proposition Foundation to support your proposition and business values eg testimonials, case studies and biographies Go-to-market proposition Business value #3 Business value #1 Business value #2
  • 13. Business benefits • Clarity of purpose for the whole team • Success can be defined and measured • Effective decision-making for implementation and audit review
  • 14. Step 6: Implement • Determine and agree investment: − Time − People − Money • Clarify and identify target markets, eg: − Sectors − Departments − Service offering
  • 15. Step 6 cont… Develop tactics eg: • Decide what you can afford to give away for free and use this as a marketing tool • Package services to encourage a purchase decision based on value rather than price • Multi-tiered engagement model to support the sales cycle: Awareness → Interest → Benefits → Desire → Action → Rewards
  • 16. Step 7: Review • Review measurement parameters against objectives (Step 4) • Feedback what you learn into the audit stage (Steps 1 and 2)
  • 17. The A-P-I Model Audit Plan Implement
  • 18. Through The Brick Wall: 7 Simple Steps To Grow Your Business Diane Garfield T: +44 7836 620439 E: diane.e.garfield@gmail.com