1. DESTINY R CHARLES
(210) 412-4466 / msrashae@yahoo.com
To obtain a position with a company or an organization where I can grow, utilize my experience, skills, and training.
Excellent customer relations Able to work well under pressure
Adapt easily to new environments Self-motivated and goal-orientated
Work well independently and a team setting Able to multitask
Computer skills Good time management abilities
Applewhite RecoveryCenter /SecurityMonitor/ San Antonio, Texas 03/2016– 06/2016
 Provided surveillance and direct supervision, security, control and care of assigned residents in accordance with
established policies, regulations, and procedures.
 Monitored all residents leaving and returning to the CCF from authorized or unauthorized leave.
 Monitor and observe residents' general conduct and behavior to prevent disturbances and/or absconding.
 Transported and/or escort residents to and from designated area and/or locations.
 Responsible for writing detailed reports of incidents and/or events within the facility.
Star Shuttle / Dispatcher/CustomerServiceRepresentative /San Antonio, Texas 05/2012– 04/2016
 Scheduled and dispatched workers, work crews, equipment, or service vehicles to appropriate locations according to
customer requests, specifications, or needs, using radios and/or telephones.
 Relayed work orders, messages, and information to and/or from work crews, supervisors, and field inspectors using
telephones or two-way radios.
 Prepared daily work and ran schedules.
 Advised personnel about traffic problems such as construction areas, accidents, congestions, weather conditions, and
other hazards.
 Recorded and maintained files and records of customer requests, work or services performed, charges, expenses,
inventory, and other dispatch information.
Enhanced Living /DirectCareStaff / San Antonio, Texas 10/2009– 06/2012
 Provided health care services to residents in a group home setting.
 Assisted residents with daily living activities.
San Antonio StateSchool/MRAI / SanAntonio, Texas 08/2007– 10/2009
 Responsible for the care of residents with special needs in the assigned facility.
 Assisted the residents with daily and activities and personal hygiene..
Geo Group /CorrectionalOfficer/SanAntonio, Texas 05/2006– 05/2007
 Conducted searches of inmates and their surroundings to ensure no illegal item is kept.
 Performed security observation duties and respond to emergencies.
 Supervised offenders while commuting them from one place to another.
 Performed paperwork and maintained electronic records
 Prepared and maintained forms and reports
St. Philips College – 56 Hours / San Antonio, Texas Sam Houston High School – Diploma / San Antonio, Texas
CareerObjectives
ProfessionalExperience
Education
Skill and Qualifications