1. ROMONA DILLARD
2775 Carniege Road
York, PA 17402
(443) 520-5345 (cell)
romonadillard@gmail.com
OBJECTIVE:
To obtain a position with an Organization who allows for growth and
advancement.
EDUCATION:
09/00-12/06/Baltimore City Community College/MD 21215
Received a AA degree in General Studies
2/87 - 5/89/PSI Institute, Inc. /Baltimore, MD 21201
Received a Computer Programming, and Processing Certificate
SKILLS:
Proficient knowledge of RIS, ORMIS, EPIC, EPR, IDX, SMS, KEANE,
HMED, Meditech, Structured & Advance COBOL, RPG II, Assembly, MS
DOS, DOS JCL, WordStar, Database III, Supercalc III, Microsoft Word
2000 and later versions, Office Equipment, Registration, Insurance
Verification, Financial Collection, and Problem Solving.
EXPERIENCE:
10/11-Present Johns Hopkins University Radiology
Coordinated the pre-registration process including insurance verification,
referral/authorization, pre-certification (when appropriate), financial
collection, scheduling in RIS, ORMIS, SMS, and EPIC. Also inform
patients of all financial documentation needed for their visit as well as
entering all financial information into the appropriate systems for inpatient
and outpatient admitting/registration, in addition to being responsible for the
completion of all patient accounts, and serves as the patients advocate
ensuring patients access to appropriate clinical services.
07/07/-10/11/ Johns Hopkins Intra-staff PCS IV
Coordinated the pre-registration process including insurance verification,
referral/authorization, pre-certification (when appropriate), financial
collection, scheduling in ORMIS, SMS, and EPIC. Also inform patients of

2. all financial documentation needed for their visit as well as entering all
financial information into the appropriate systems for inpatient and
outpatient admitting/registration, in addition to being responsible for the
completion of all patient accounts, and serves as the patients advocate
ensuring patients access to appropriate clinical services.
06/06-08/07/ Kelly Services
Franklin Square Hospital (Endocrinology Department), Union
Memorial Hospital (Wound Center), Johns Hopkins Government &
Community Services Department, and Hanger Prosthetics & Orthotics
INC
Coordinated the pre-registration process including insurance verification,
referral/authorization, pre-certification (when appropriate), and financial
collection, informing patients of all financial documentation needed, entry of
financial information into appropriate systems for inpatient and outpatient
admitting/registration. Responsible for the completion of all patient’s
accounts, and serves as the patients advocate to ensure patients access to
appropriate clinical services.
8/00 – 6/06/Johns Hopkins Access Services/Core Service Specialist III
Coordinated the pre-registration process including insurance verification,
referral/authorization, pre-certification (when appropriate), and financial
collection, informing patients of all financial documentation needed, entry of
financial information into appropriate systems for inpatient and outpatient
admitting/registration. Responsible for the completion of all patient’s
accounts, and serves as the patients advocate to ensure patients access to
appropriate clinical services.
10/95 - 7/00/Johns Hopkins Access Services/Patient Service Coordinator
Greeted and interviewed patients and family members in order to verify
accuracy by collection of demographics, insurance, and referral information,
entered any changes or medications into the database, completed all new
patient identification procedures, assigned a Johns Hopkins History Number,
arranged special services for mute patients and foreign patients, and directed
and arranged for patient to be escorted to their destinations within the
hospital.
REFERENCES: Available upon request.