1. Desroses, Derosema
2914 Nokomis Ave
WEST PALM BEACH FL, 33409
derosema@hotmail.com
(561) 619-1214
SALES, CUSTOMER SERVICE, TELLER, COOK
Multilingual: Creole, French, Spanish and English
SKILLS
Role model, team builder and leader
Ambitious, determined, hardworking
Integrity, loyal, trustworthy
Food preparation and serving meals
Follow directions, instructions
Sales, retail, restaurant, banks
Customer service experienced
Computers, telephones, internet
Cleaning, maintenance; Safety rules, regulations
Warehousing, stocking; fling, office equipment
HIPPA, OSHA, payroll, cashiering
Business Calculation, Accounting
Microsoft Office Suite
Fixing, Programing, Web designing
WORKING EXPERIENCE
1st LINE GLOBAL, West Palm Beach, FL 2016
Sales Associate, Customer Service
 Demonstrated TV cable, internet packages to customers at a wholesale establishment
 Increased the customer’s knowledge about the product
 Achieved $20,000 in sales for 90 percent for internet, phone, home security and cable packages
 Provided excellent customer service to regular and new clientele
UNIBANK, Miragoane, Haiti 2013-2015
Teller, Customer Service
 Greeted and welcomed regular and new clients at a local bank
 Provided account to customers by receiving deposits and loan payments
 Identified errors and corrected information; handled data entry
CHEZ DEN BAR RESTAURANT, Miragoane, Haiti 2010-2012
Assistant Chef
 Received fresh produce and different kinds of meat
 Inspected items and stored food items in the appropriate and safe area
 Cleaned, maintained the kitchen equipment (oven, grills) in an orderly manner
 Prepared meals, desserts, beverages as ordered by the restaurant guests
EDUCATION

2. 2
FLORIDA CAREER COLLEGE. B.0.A., Business Office Administration, Accounting West Palm Beach, FL
3.95 GPA| (Perfect Attendance, Perfect Grade)
PALM BEACH LAKES HIGH SCHOOL West Palm Beach, FL
VOLUNTEER EXPERIENCE & LEADERSHIP
 Tutored students at Florida Career College; cleaned churches; picked up trash in Haiti