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Data Champions League: Winning Strategies for B2B Success
1.
1 Copyright © 2023
Demandbase Using Data to Align Sales & Marketing Presenters: Kelly Hopping Chief Marketing Officer John Eitel Chief Sales Officer
2.
7of10 reps cite access
to stakeholders as a primary challenge —Gartner
3.
5% of B2B buyers
are in the market for your products right now —Ehrenberg-Bass Institute
4.
But you’re asked
to do more with less when getting attention of that 5% is more difficult than ever.
5.
5 Copyright © 2023
Demandbase What’s most critical to driving growth? Source: DGR 2023 C-Suite Go-To-Market Benchmark Survey Improving sales and marketing alignment 66% Increasing win rates 63% Improving marketing investments 56% 61% (2022) 30% 49%
6.
52% are not
struggling with sales and marketing alignment Source: DGR 2023 C-Suite Go-To-Market Benchmark Survey
7.
7 Copyright © 2023
Demandbase What are the biggest alignment challenges? 45% Operating with different data in different systems 25% Lack of communication 33% Poor handoffs between sales and marketing 37% Measuring different metrics Source: DGR 2023 C-Suite Go-To-Market Benchmark Survey Respondents were given the option to select more than one answer
8.
8 Copyright © 2023
Demandbase When Sales and Marketing aren’t aligned Source: Forbes Communications Council, June 2023 Butting heads due to conflicting priorities Different incentives Dis-unified efforts for separate goals
9.
Our jobs depend
on alignment.
10.
Where does alignment start?
11.
Alignment starts at the
top. With us.
12.
Three Keys to
Alignment 1 2 3 The Marketing to Sales Hand-off Transparency and Communication Metrics and Defining Success
13.
13 Copyright © 2023
Demandbase #1 indicator of account-based success is the coordination between marketing and sales Old : The Hand-Off New : Exquisite Orchestration Source: TOPO is now Gartner
14.
14 Copyright © 2023
Demandbase Old : The Hand-Off New : Exquisite Orchestration
15.
Imagine a world
where sales and marketing cannot be successful individually.
16.
16 Copyright © 2023
Demandbase Aligning Sales and Marketing with Metrics Total Pipeline Creation Conversion rates CAC payback & LTV/CAC ratio Average Sales cycle Avg Deal Size
17.
17 Copyright © 2023
Demandbase Transparent communication is a requirement I don’t ever want sales to say, who picked these accounts? “ Jodi Lebow Director of Marketing
18.
18 Copyright © 2023
Demandbase When Sales and Marketing ARE aligned Source: Forbes Communications Council, June 2023 Higher conversion and more wins Faster, easier close More qualified leads
19.
19 Copyright © 2023
Demandbase 5 Winning Data Plays for Revenue Growth
20.
20 Copyright © 2023
Demandbase Kieran Conway Director, Data Cloud Stephanie Quinn Director, Integrated Marketing Meet the Speakers
21.
21 Copyright © 2023
Demandbase Data Maturity Curve FIRMOGRAPHIC DEMOGRAPHIC TECHNOGRAPHICS INTENT TRENDING SKILLS IT SPEND / WALLET a Institutional Insightful MATURITY Intelligent VALUE
22.
22 Copyright © 2023
Demandbase 5 Data Plays for Revenue Growth 01 Create an ICP that is highly tailored to your company 02 Prioritize your ICP with technographics for better focus and spend 03 Maximize ROI with Data-Driven Campaign Segmentation 04 Capitalize on accounts that are in-market and showing intent 05 Tie accounts and contacts to engagement activities for precise targeting and reporting
23.
23 Copyright © 2023
Demandbase PLAY 01 Create an ICP that’s Highly Tailored to Your Company
24.
24 Copyright © 2023
Demandbase Tailoring Your ICP with Custom Data Baseline • Analyzed accounts using 1st and 3rd party data • Established Baseline conversion rates • A master technology list provided by Invicti served as a technology footprint for TAM analysis Analyze • Identified key differentiating attributes between closed won and closed lost business • Identified relationships between attribute values and closed won and closed lost businesses Define ICP • Captured predictive attributes and value combinations • Company size ignored to allow up-market TAM acquisition TAM • Quantified TAM size based on the ICP definition • Extracted businesses meeting ICP criteria • Ranked each company in accordance with alignment to the ICP definition • Demandbase delivered the top 40,000 companies from the TAM
25.
25 Copyright © 2023
Demandbase Example: ICP Score Methodology from Custom Data Attribute Value Score Contribution Industry IT Services and Consulting 5 Computer Software 4 Application Service Providers (ASPs) 3 Health Care Management Software 2 Financial Services Software 1 Product Count 16 - 20 5 11 - 15 4 6 - 10 3 1 - 5 2 Marketing Budget for Martech Software +$1M 5 $500,001 - 1M 4 $100,001 - 500,000 3 ICP scores are calculated by by combining the Score Contribution amount for each preferred value. All ICP candidates must have at least one product OR a Martech software budget. The higher the ICP score, the more closely aligned to the most likely to convert. For example, A business record in the IT Services and Consulting (5) industry having 16 – 20 (5) products with more than $1M in budget for Martech Software will have an ICP score of 15, the highest score achievable.
26.
26 Copyright © 2023
Demandbase PLAY 02 Prioritize Your ICP with Technographics for Better Focus and Spend
27.
27 Copyright © 2023
Demandbase Technographics 20K+ Technologies 1B+ Monthly signals 82M+ global domains
28.
28 Copyright © 2023
Demandbase Technographics Work! 3x Up to 3x higher response rates to demand generation programs 78% Up to 78% more cost-effective spend due to more targeted outreach 51% Up to 51% higher likelihood by sales to establish successful contact with targeted prospects 57% Up to 57% decrease in time to close new deals
29.
29 Copyright © 2023
Demandbase Use Technographics for Account Fit Scoring Use Technographics for sales call planning and to understand competitor presence in the account, partner technologies (ecosystems) in place, and to qualify inbound opportunities. Marketing Team Sales Enablement Team GTM Intelligence Team Use Technographics for marketing segmentation, campaign strategy, messaging, and outbound playbooks. “Not only does Demandbase have quality data but we have found their team’s domain expertise extremely valuable in helping us build our data strategy” - Stephen C. (DocuSign) Applicable to all GTM Teams
30.
30 Copyright © 2023
Demandbase Let’s Dig In
31.
31 Copyright © 2023
Demandbase PLAY 03 Maximize ROI with Data-Driven Campaign Segmentation
32.
32 Copyright © 2023
Demandbase Market Segmentation Use precision brushes, not paint rollers • Broad strokes without market segmentation leads to inefficiencies of accounts not in-market or who are not qualified • You need to use a precision brush to focus on the right accounts, delivering the right message, at the right time of marketers say they suffer from inaccurate targeting, according to Forrester. 35%
33.
33 Copyright © 2023
Demandbase Multi-attribute segmentation: • Industry • Company size • Journey Stage • Customer vs Prospect • Intent • Geography • Technographics • Web traffic • Persona Layering in Multi-Attribute Segmentation
34.
34 Copyright © 2023
Demandbase PLAY 04 Capitalize on accounts who are in-market and showing intent
35.
35 Copyright © 2023
Demandbase See clearer than you’ve ever seen before by uncovering hidden buying signals What? Intent Data ● Connect the dots across your accounts and discover their level of interest in your company or categories. ● Identify when accounts are entering into an active buying cycle. ● Know when to reach out, what to say, and who to say it to. Unmatched scale of websites (3M+) & keywords (550K+)
36.
36 Copyright © 2023
Demandbase 3.7BIP Addresses 750M+Global Cookies Intent Data 36 Demandbase Account Mapping Signal extraction Daily PageViews IP Address Cookie ID 33B Pageviews Daily 3M B2B Sites Monitored 550K+Keywords Created 1T Intent Signals Monthly
37.
37 Copyright © 2023
Demandbase The Intent Of Intent Find those magic moments What ● Track keywords that companies are researching across the web ● Identify current interest level & historical trends Why ● See who’s showing interest in your company, your category, or your competitors ● Expose your accounts that are flirting with the competition ● Personalize your messages with relevant keywords
38.
38 Copyright © 2023
Demandbase Applying Intent Data to Campaign Strategy
39.
39 Copyright © 2023
Demandbase PLAY 05 Tie accounts and contacts to engagement activities for precise targeting and reporting
40.
40 Copyright © 2023
Demandbase Unify Accounts and Contacts to Engagement Activity The B2B world has caught up to B2C and moving the buying process online. As marketers we need to level this playing field by meeting the buyer where they are in the journey using online engagement activities.
41.
41 Copyright © 2023
Demandbase Q&A
42.
42 Copyright © 2023
Demandbase Thank you! YOU’RE DEE BEST!
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