Inovaware provides an enterprise billing and subscription management system called PRISM. PRISM allows companies to standardize billing operations across multiple countries and currencies. It has powerful components for pricing management, billing management, contracts management, payment management, dunning management, and provisioning management. A case study describes how telecom company NTT Europe implemented PRISM to consolidate their billing systems after acquiring companies in multiple countries. PRISM helped standardize their operations, reduce costs, and better serve customers.

1. Enterprise Billing Automation and Subscription Management

2. Introduction
2
350+1996
Founded: Client List: Installations: International:
Over 20 years experience
in subscription billing
systems
350+ installations in over 20
countries
Multi-language and multi-
currency billing
Successful installations in
many industry verticals

3. Customer Case Study
• Customer Background: NTT Europe, one of the Top 3 Telecom Companies
in the Fortune Global 500, offers a broad range of Cloud services such as
high-end managed and enterprise hosting services, dedicated and shared
hosting, SaaS solutions, e-commerce application services, Infrastructure,
storage services, and domain registration.
• Challenges: Multiple billing systems and billing processes due to rapid
growth through acquisition in several countries led to inefficient, costly and
fragmented operations.
• Solution: Develop a state-of-the-art OSS/BSS infrastructure with
Inovaware’s PRISM as the master billing system to standardize operations
across Europe, reduce cost and better serve customers.
3

4. Customer Testimonial
NTT Europe has enjoyed a long working relationship with Inovaware
dating back to 2001 when we implemented the original version of
PRISM to support our web hosting business.
In the intervening years our business has grown dramatically both in
terms of revenue (x 25) and in our customer base which is mainly
major corporations. When the time came to upgrade our billing
capability we selected Inovaware again after an evaluation exercise.”
--Pete Denman
Director, Information Systems and Services
4

5. System Introduction
PRISM
Pricing
Management
Provisioning
Management
The PRISM Subscription
Billing System comprises
6 powerful components
5

6. Pricing Management
6
Free trials
Min/Max pricing bands
Accumulated usage
Included base usage
Configurable usage types
UnlimitedPrepaid charges
Postpaid charges
One-time charges
Recurring charges
Flat-rate charges
Usage-based charges
Activity-based charges
Engine Support Calculation Variables Offerings

7. Billing Management
7
Consumer Billing
Enterprise Billing
Multi-currency
Multi-language
Multi-company
Usage-based charges
Full AR tracking & management
Anniversary
Day of month
Bill in advance
Bill in arrears
Additional configurations
Features Multiple Billing Periods Including:

8. Contracts Management
8
Full contract management
Configurable periods
Configurable pricing
Contract overrides
One-off pricing
Discounts
Item descriptions
Renewal warning emails
Pricing extension/continuation
Pricing rollover
Automatic account closure
Basic Features
Configurability
End of Term Pricing Options:

9. Payment Management
9
Cash
Credit card
Debit card
User defined
Real-time
Batch process
Auto-update card info
Auto-notify of payment expiration
Auto-retry declined payment
Payment Methods
Payment Processing
Payment Automation

10. Dunning Management
10
Define/assign process per
individual consumer
Send email
Apply late fees
Hold account
Resume/terminate account
Internal notifications
Suspend services
Terminate accounts
Dunning Automation Plus

11. Provisioning Management
11
Open
Close
Modify
Unsuspend
Unlimited service types
Unlimited service packages
Flexible plug-in architecture
Open API
Easy integration
Suspend
Automatic Provisioning
Service Support
Additional Features

12. 12
Partial List of Clients

13. sales@inovaware.com +91 997 255 2800 www.inovaware.com
INOVAWARE
1357 Kapiolani Blvd.
Honolulu, HI 96814
USA
Contact Us
We look forward to serving you
104 EPIP Zone.
Whitefield, Bangalore,66
INDIA
INOVAWARE
Thank you