Old Mutual: Greenlight presentation to the Senate Group June 2018

1. GREENLIGHT
2018
TARINI KOLENDEVEL

2. IS YOUR RISK CONVERSATION DIFFICULT OR DOES IT GIVE
100% PEACE OF MIND?

3. COVERED WITH GREENLIGHT
42%
ONLY 42% OF OLD MUTUAL CUSTOMERS
ARE COVERED

4. COVERED WITH GREENLIGHT
42%
COVERED AGAINST
SEVERE ILLNESS… 12%
COVERED FOR
SEVERE ILLNESS 12%

6. ADVICE RISK

7. 1 IN
3
1 IN
4
1 out 3 Males and 1out 4 Females are at risk to suffer a cardiovascular disease before age 60.
*Only 12% of PF customers have cover for severe illness with GREENLIGHT. Tableau statistics
CARDIOVASCULAR RISK IN YOUR
GREENLIGHT CUSTOMER BASE
PROTECTED WITH
GREENLIGHT SEVERE
ILLNESS*
YOUR CUSTOMERS AT RISK

8. YOUR CUSTOMER’S JOURNEY

9. SEVERE ILLNESS

10. WHAT IF IT HAPPENS…?
DISABILITY SEVERE ILLNESSWhat
are the
costs?

11. STAGES OF A
SEVERE ILLNESS
DIAGNOSIS
• MRI scan
• Angiogram
• Blood tests
• ECG tests
TREATMENT
• Bypass surgery
• Pathway
ablation
• Chemo
• Radiation
RECOVERY
• Time off work
• Nursing care
• Childcare
UNEXPECTED
COSTS
• Scaling down
• Unpaid sick
leave
• Depression
• Alternative
treatments
• Settling debt
• Early retirement

12. STAGES OF A
SEVERE ILLNESS
Medical Aid Savings/Debt Severe IllnessGap Cover
DIAGNOSIS TREATMENT RECOVERY
UNEXPECTED
COSTS

13. EVERY DREAM DESERVES A PLAN
WHAT MEDICAL AIDS PAY

14. Automatic Child Illness
Mild Illnesses
Early Diagnosed Payouts
100% Payouts
Lifestyle Enhancer
100% Payouts with
Peace of Mind
ELITE SEVERE ILLNESS PLUS
SUMMARY

15. Early Diagnosed Payouts
100% Payouts100% Payouts with
Peace of Mind
PREMIUM SEVERE ILLNESS
SUMMARY

16. Early Diagnosed Conditions
Tiered Payouts
Cancer Enhancer
ESSENTIAL SEVERE ILLNESS
SUMMARY

17. EVERY DREAM DESERVES A PLAN
options?
medical jargon?
advice risk?

19. Why 100%
Peace
of Mind

20. DID YOU KNOW
99% of all Severe
Illness claims in 2017
were for 100% events.

21. E
L
I
T
E
&
P
R
E
M
I
U
M

22. EVERY DREAM DESERVES A PLAN
THE VALUE OF
A MINUTE

23. EVERY DREAM DESERVES A PLAN
WHAT HAPPENS IN A MINUTE?
11.8 cancer
deaths per minute
world wide
4.38 people are
diagnosed with
diabetes every
minute. (Health 24
2017)
There is a heart
attack or stroke
every 4 minutes.
(Heart foundation
2016)
18 men commit
suicide every
24 hours (Times
Live 2017)

24. EVERY DREAM DESERVES A PLAN
WE

25. EVERY DREAM DESERVES A PLAN
CLAIM STATS AT
GLANCE

26. EVERY DREAM DESERVES A PLAN
WE PAID CLOSE TO R10 BILLION
ACROSS OLD MUTUAL SOUTH AFRICA
IN 2017
R 3.55
BILLION
R 1.93
BILLION
R 4.49
BILLION
Underwritten Benefits Corporate Benefits Non-underwritten benefits

27. EVERY DREAM DESERVES A PLAN
THAT’S OVER R83 000
PAID PER WORKING
MINUTE TO OUR
CUSTOMERS.

28. EVERY DREAM DESERVES A PLAN
96%
OF ALL UNDERWRITTEN CLAIMS RECEIVED
WERE PAID IN 2017
99%
DEATH
CLAIMS
99%
DEATH
CLAIMS
95%
DISABILITY
INCOME
CLAIMS
69%
DISABILITY
LUMP SUM
CLAIMS
82%
SEVERE
ILLNESS
CLAIMS

29. EVERY DREAM DESERVES A PLAN
TOTAL CLAIMS NOT PAID
4%
BENEFIT
DEFINITION
NOT MET
FRAUD
NON-
DISCLOSURE
SUICIDE
EXCLUSION
GENERAL
EXCLUSION
UNDERWRITTING
EXCLUSION

30. EVERY DREAM DESERVES A PLAN
THE POWER OF
ADVICE

31. EVERY DREAM DESERVES A PLAN
SEVERE ILLNESS CLAIMS
We paid R24 million
more in Severe illness
claims than 2016
STRESS
contributes
towards
these
conditions

32. EVERY DREAM DESERVES A PLAN
WHY GREENLIGHT

33. EVERY DREAM DESERVES A PLAN
WE ‘VE HAD A
96% PAYOUT
RATIO FOR THE
LAST 7 YEARS.
WE PAID OUT
THE MOST
CLAIMS IN THE
INDUSTRY R4.49
BILLION.
SINCE INCEPTION
WE’VE PAID
R41.9 BILLION IN
UNDERWRITTEN
CLAIMS.
WE’VE HAD THE
HIGHEST AND
MOST
CONSISTENT
PAYOUT RATIO
IN THE LAST 5
YEARS.

34. EXCLUSIONS

35. GREENLIGHT
EXCLUDING
violent
crimes
COMPETITORS
Violation of
ANY
criminal law
OR
ANY law

36. GREENLIGHT GENERAL EXCLUSIONS
• Other benefits: Specific violent crime exclusion and not a ‘blanket’ crime exclusion.

38. It’s the only free program in our industry that provides real value to
customers and consumers across all segments that will practically
help them to reach their financial goals.
It is designed for the CUSTOMER

39. 39
SIMPLER, MORE EVOLVED, DIFFERENT
PAY
MONTHLY
ACTIVITIES
POINTS
TIERS
DISCOUNTS
SPEND
REDEEM
COMPETITORS
OLDMUTUAL
ACTIVITIES
POINTS
REDEEM

40. MY OLD MUTUAL
Sign-up &
Engage
Sign-up &
Engage
HOW DO I EARN POINTS?
Join now $$$ Update Profile $$$
Referrals earn up to $$$ Competitions/Promos Unlimited
Financial
Wellness
Assessments Calculators Moneyversity
On the
Money/Fin360
Credit
Report/Score
Request
Advice
Points for
Financial
Needs with
Old Mutual

42. EVERY DREAM
DESERVES A PLAN