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38.66%
Heart Attack
& Stroke
48.41%
Cancer
Count on us
To be Ready For Life
2020 Customer Beneļ¬ts Paid Report
1st
Jan 2017 to 31st
Dec 2019
Our 2020 Customer Beneļ¬ts Paid Report discloses key health risks, trends and considerations in the region.
Having paid over USD 110 million in customer beneļ¬ts, you can rely on us to be #ReadyForLife.
44.14% Heart attack and stroke
Top health risks: Heart attack for men and Cancer for women
CAUSES OF LIFE BENEFITS BY GENDER CAUSES OF CRITICAL ILLNESS BENEFITS BY GENDER
*Motor Neurone disease, Multiple Sclerosis, Parkinson's, Coma, Organ Failure*Coma, Pneumonia, Pancreatitis, Unspeciļ¬ed Natural causes, Organ failure
Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019)
*Coma, Pneumonia, Pancreatitis, Unspeciļ¬ed Natural causes, Organ Failure *Motor Neurone disease, Multiple Sclerosis, Parkinson's, Coma, Organ Failure
Cancer: 19.31%
Accident - RTA: 7.59%
Accident - Others: 9.66%
Others*: 19.3%
51.02% Cancer
Heart attack and stroke 22.45%
Accident - Others: 2.04%
Others*: 24.49%
53.71% Heart attack:
Cancer: 32.64%
Stroke: 4.75%
Others*: 8.9%
80.24% Cancer
Heart Attack: 4.79%
Stroke: 5.39%
Others*: 9.58%
37.50%
Heart attack
CAUSES OF CRITICAL ILLNESS BENEFITS PAIDCAUSES OF LIFE BENEFITS PAID
5.67%
RTA - Road trafļ¬c accidents
7.73%
Accident - Others
20.62% Other*+ 9.13% Other*+
Cancer
27.32%
Heart attack and
stroke are the
topmost health risk.
Accidents are the
third highest cause.
4.96% Stroke
Heart diseases, road accidents and diabetes
are the main causes of death in Qatar.
Source: IHME 2017
A third of all deaths in the UAE are
caused by cardiovascular diseases.
Source: Gulf News, 2017
The largest threats to health in Bahrain are
heart diseases, road accidents and diabetes.
Source: IHME, 2017
Cancer is the
second leading
cause of death.
Take early action
The average age of our customers who claimed under Critical illness (CI) beneļ¬t is 49 years and under
Life beneļ¬ts is 51 years. Premiums are cheaper when you're young and in good health, so don't delay.
Most customers who claimed a life or CI beneļ¬t had less than USD 250,000 of cover. Ensure you
have sufļ¬cient protection to support your familyā€™s ļ¬nancial needs and goals.
Peace of mind when you need it most
Click here for our calculator to help you assess the level of ļ¬nancial cover you may need
The UAE government has set up a 2021 vision to
achieve a world-class healthcare system which seeks to
reduce the number of lifestyle diseases for its citizens.
Source: The UAE Government Portal, 2018
The average cost of cancer treatment in the USA is
USD 100,000.* This excludes loss of income and
post-treatment expenses incurred as you take the
time to recover.
*American Cancer Society, 2017
29%71%
>USD 250,000<USD 250,000
>USD 250,000<USD 250,000
7%93%
Critical illness beneļ¬ts paid
Life cover beneļ¬ts paid
Commitment
to health
Or scan here
Average age
of child
CI claimant
5128
9Zurich's cover
includes
children*
*Children's CI cover for up to three children is included in the standard cover when you
take a CI beneļ¬t on a whole of life policy from Zurich.
Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019)
4979 29 74
LIFE COVER
CLAIMANT AGE
CRITICAL ILLNESS
CLAIMANT AGE
years
Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest
Average ageYoungest Oldest Average ageYoungest Oldest
Health insurance supports medical expenses.
Beneļ¬ts such as critical illness and life
insurance provide an extra sum to cover
expenses like professional care, travel or life
goals such as children's education.
5.6% of customers who applied for a life insurance policy were
found to have raised blood sugar.* Regular health check ups can
help you reduce your risk of diseases and improve overall health.
*Zurich International Life for Bahrain, UAE and Qatar branches (2017 - 2019)
FAMILY INCOME BENEFIT AGE
ACCIDENTAL DEATH AGE
PERMANENT AND TOTAL
DISABILITY AGE
HOSPITALISATION AGE
5136 4570 27 64
5037 4659 45 48
KNOW
THE
DIFFERENCE
We offer Ofļ¬ce Home and Medical Service (OHMS), a free nurse screening service which allows you to complete medical tests at
your home or ofļ¬ce when you buy a Zurich protection plan.**
**Available in Abu Dhabi, Dubai and Sharjah
We're here for you to be Ready For Life
Over the past three years, we have paid USD 111 million in Life and Critical illness beneļ¬ts to our
customers in the Middle East, which is reļ¬‚ective of rising health risks in the region. Our solid ļ¬nancial
ratings, strong market and industry recognition means you can rest assured that we will deliver on our
promise to you.
We deliver on our promise
We have paid customer beneļ¬ts in over 53 countries across the globe. As a Zurich customer, you can feel assured that you
will receive your beneļ¬t payment, wherever you are.*
* Beneļ¬t payments made will be subject to any applicable trade or economic sanctions.
FIRST LIFE INSURER TO
PROVIDE MIDDLE EAST
CLAIMS INSIGHTS
ST
MAKE
LIFE
EASIER
Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019)
Percentage of beneļ¬ts paidTotal beneļ¬ts paid Largest beneļ¬ts paid
CI Cover
USD 1 million
Life Cover
USD 10.08 million
Life beneļ¬ts paid CI beneļ¬ts paid
2015 -172017 -19 2017 -192016 -182015 -17 2016 -18
Hear from our customers who experienced a critical illness share their life stories about the
importance of protection.
Our customers matter the most
USD
111M
USD
102M
USD
80M
2015-2017 2017-20192016-2018
90% of customer beneļ¬ts were paid out within
three days on receipt of all satisfactory
documents.
Most unpaid beneļ¬ts were due to non-disclosure.
Be transparent about your health, lifestyle and family
history when buying life insurance.TIP
MUSKANHASANHUI GARY
94% 91%96% 93%93% 94%
#Readyforlife
Follow us: @ZurichMiddleEast
Click here to learn more.
Click here to seek advice from a ļ¬nancial
professional and make a well-informed
decision about your protection needs.
Or scan here
* As of 31 December 2018
Zurich International Life is a business name of Zurich International Life Limited. Zurich International Life Limited is fully authorised under the Isle of Man Insurance Act 2008 and is regulated by the
Isle of Man Financial Services Authority which ensures that the company has sound and professional management and provision has been made to protect policy owners. For life assurance
companies authorised in the Isle of Man, the Isle of Man's Life Assurance (Compensation of Policyholders) Regulations 1991, ensure that in the event of a life assurance company being unable to
meet its liabilities to its policy owners, up to 90% of the liability to the protected policy owners will be met. The protection only applies to the solvency of Zurich International Life Limited and does
not extend to protecting the value of the assets held within any unit linked funds linked to your policy. Zurich International Life Limited is registered in Bahrain under Commercial Registration No.
17444 and is licensed as an Overseas Insurance Firm - Life Insurance by the Central Bank of Bahrain. Zurich International Life Limited is authorised by the Qatar Financial Centre Regulatory Authority.
Zurich International Life Limited is registered (Registration No. 63) under UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law. Zurich International Life Limited
provides life assurance, investment and protection products and is authorised by the Isle of Man Financial Services Authority. Registered in the Isle of Man number 20126C. Registered ofļ¬ce: Zurich
House, Isle of Man Business Park, Douglas, Isle of Man, IM2 2QZ British Isles. Telephone +44 1624 662266 Telefax +44 1624 662038 www.zurichinternational.com.
Financial strength of Zurich Insurance Company Ltd*
Strong recognition and ratings
We thank our customers in the Middle East for trusting and recognising us for
over 30 years.
MENA Insurance Review Awards (2015 - 2020)
Overall Insurer of the Year
Life Insurer of the Year (Sixth consecutive year)
Most Innovative Reinsurer (Third consecutive year)
Insurance Authority Award (2019)
Most Distinguished Company in Spreading Insurance
Awareness in the U.A.E. by the Insurance Authority
Headquarters in Abu Dhabi
International Investment Awards (2019)
Best International Life Group (Non-UK)
Best International Pension Plan (IPP)
International Adviser Life Awards
(2014 -2019)
Best Regular Premium Investment Product
Best Protection Product (Fourth consecutive year)
Reader's Choice Award (Fourth consecutive year)
Awards
A global insurer since 1872
Zurich has been applying its experience and expertise for over 147 years to help customers worldwide
understand and protect themselves from risk.
Standard & Poorā€™s
Rating AAā€“
Outlook Positive
Moody's
Rating Aa3
Outlook Stable
A.M. Best
Rating A+
Outlook Stable
MSP12588 (02/20)

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Zurich Claim Statistics.

  • 1. 38.66% Heart Attack & Stroke 48.41% Cancer Count on us To be Ready For Life 2020 Customer Beneļ¬ts Paid Report 1st Jan 2017 to 31st Dec 2019 Our 2020 Customer Beneļ¬ts Paid Report discloses key health risks, trends and considerations in the region. Having paid over USD 110 million in customer beneļ¬ts, you can rely on us to be #ReadyForLife. 44.14% Heart attack and stroke Top health risks: Heart attack for men and Cancer for women CAUSES OF LIFE BENEFITS BY GENDER CAUSES OF CRITICAL ILLNESS BENEFITS BY GENDER *Motor Neurone disease, Multiple Sclerosis, Parkinson's, Coma, Organ Failure*Coma, Pneumonia, Pancreatitis, Unspeciļ¬ed Natural causes, Organ failure Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019) *Coma, Pneumonia, Pancreatitis, Unspeciļ¬ed Natural causes, Organ Failure *Motor Neurone disease, Multiple Sclerosis, Parkinson's, Coma, Organ Failure Cancer: 19.31% Accident - RTA: 7.59% Accident - Others: 9.66% Others*: 19.3% 51.02% Cancer Heart attack and stroke 22.45% Accident - Others: 2.04% Others*: 24.49% 53.71% Heart attack: Cancer: 32.64% Stroke: 4.75% Others*: 8.9% 80.24% Cancer Heart Attack: 4.79% Stroke: 5.39% Others*: 9.58% 37.50% Heart attack CAUSES OF CRITICAL ILLNESS BENEFITS PAIDCAUSES OF LIFE BENEFITS PAID 5.67% RTA - Road trafļ¬c accidents 7.73% Accident - Others 20.62% Other*+ 9.13% Other*+ Cancer 27.32% Heart attack and stroke are the topmost health risk. Accidents are the third highest cause. 4.96% Stroke Heart diseases, road accidents and diabetes are the main causes of death in Qatar. Source: IHME 2017 A third of all deaths in the UAE are caused by cardiovascular diseases. Source: Gulf News, 2017 The largest threats to health in Bahrain are heart diseases, road accidents and diabetes. Source: IHME, 2017 Cancer is the second leading cause of death.
  • 2. Take early action The average age of our customers who claimed under Critical illness (CI) beneļ¬t is 49 years and under Life beneļ¬ts is 51 years. Premiums are cheaper when you're young and in good health, so don't delay. Most customers who claimed a life or CI beneļ¬t had less than USD 250,000 of cover. Ensure you have sufļ¬cient protection to support your familyā€™s ļ¬nancial needs and goals. Peace of mind when you need it most Click here for our calculator to help you assess the level of ļ¬nancial cover you may need The UAE government has set up a 2021 vision to achieve a world-class healthcare system which seeks to reduce the number of lifestyle diseases for its citizens. Source: The UAE Government Portal, 2018 The average cost of cancer treatment in the USA is USD 100,000.* This excludes loss of income and post-treatment expenses incurred as you take the time to recover. *American Cancer Society, 2017 29%71% >USD 250,000<USD 250,000 >USD 250,000<USD 250,000 7%93% Critical illness beneļ¬ts paid Life cover beneļ¬ts paid Commitment to health Or scan here Average age of child CI claimant 5128 9Zurich's cover includes children* *Children's CI cover for up to three children is included in the standard cover when you take a CI beneļ¬t on a whole of life policy from Zurich. Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019) 4979 29 74 LIFE COVER CLAIMANT AGE CRITICAL ILLNESS CLAIMANT AGE years Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest Average ageYoungest Oldest Health insurance supports medical expenses. Beneļ¬ts such as critical illness and life insurance provide an extra sum to cover expenses like professional care, travel or life goals such as children's education. 5.6% of customers who applied for a life insurance policy were found to have raised blood sugar.* Regular health check ups can help you reduce your risk of diseases and improve overall health. *Zurich International Life for Bahrain, UAE and Qatar branches (2017 - 2019) FAMILY INCOME BENEFIT AGE ACCIDENTAL DEATH AGE PERMANENT AND TOTAL DISABILITY AGE HOSPITALISATION AGE 5136 4570 27 64 5037 4659 45 48 KNOW THE DIFFERENCE
  • 3. We offer Ofļ¬ce Home and Medical Service (OHMS), a free nurse screening service which allows you to complete medical tests at your home or ofļ¬ce when you buy a Zurich protection plan.** **Available in Abu Dhabi, Dubai and Sharjah We're here for you to be Ready For Life Over the past three years, we have paid USD 111 million in Life and Critical illness beneļ¬ts to our customers in the Middle East, which is reļ¬‚ective of rising health risks in the region. Our solid ļ¬nancial ratings, strong market and industry recognition means you can rest assured that we will deliver on our promise to you. We deliver on our promise We have paid customer beneļ¬ts in over 53 countries across the globe. As a Zurich customer, you can feel assured that you will receive your beneļ¬t payment, wherever you are.* * Beneļ¬t payments made will be subject to any applicable trade or economic sanctions. FIRST LIFE INSURER TO PROVIDE MIDDLE EAST CLAIMS INSIGHTS ST MAKE LIFE EASIER Source: Zurich International Life - Bahrain, UAE and Qatar (2017 - 2019) Percentage of beneļ¬ts paidTotal beneļ¬ts paid Largest beneļ¬ts paid CI Cover USD 1 million Life Cover USD 10.08 million Life beneļ¬ts paid CI beneļ¬ts paid 2015 -172017 -19 2017 -192016 -182015 -17 2016 -18 Hear from our customers who experienced a critical illness share their life stories about the importance of protection. Our customers matter the most USD 111M USD 102M USD 80M 2015-2017 2017-20192016-2018 90% of customer beneļ¬ts were paid out within three days on receipt of all satisfactory documents. Most unpaid beneļ¬ts were due to non-disclosure. Be transparent about your health, lifestyle and family history when buying life insurance.TIP MUSKANHASANHUI GARY 94% 91%96% 93%93% 94%
  • 4. #Readyforlife Follow us: @ZurichMiddleEast Click here to learn more. Click here to seek advice from a ļ¬nancial professional and make a well-informed decision about your protection needs. Or scan here * As of 31 December 2018 Zurich International Life is a business name of Zurich International Life Limited. Zurich International Life Limited is fully authorised under the Isle of Man Insurance Act 2008 and is regulated by the Isle of Man Financial Services Authority which ensures that the company has sound and professional management and provision has been made to protect policy owners. For life assurance companies authorised in the Isle of Man, the Isle of Man's Life Assurance (Compensation of Policyholders) Regulations 1991, ensure that in the event of a life assurance company being unable to meet its liabilities to its policy owners, up to 90% of the liability to the protected policy owners will be met. The protection only applies to the solvency of Zurich International Life Limited and does not extend to protecting the value of the assets held within any unit linked funds linked to your policy. Zurich International Life Limited is registered in Bahrain under Commercial Registration No. 17444 and is licensed as an Overseas Insurance Firm - Life Insurance by the Central Bank of Bahrain. Zurich International Life Limited is authorised by the Qatar Financial Centre Regulatory Authority. Zurich International Life Limited is registered (Registration No. 63) under UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law. Zurich International Life Limited provides life assurance, investment and protection products and is authorised by the Isle of Man Financial Services Authority. Registered in the Isle of Man number 20126C. Registered ofļ¬ce: Zurich House, Isle of Man Business Park, Douglas, Isle of Man, IM2 2QZ British Isles. Telephone +44 1624 662266 Telefax +44 1624 662038 www.zurichinternational.com. Financial strength of Zurich Insurance Company Ltd* Strong recognition and ratings We thank our customers in the Middle East for trusting and recognising us for over 30 years. MENA Insurance Review Awards (2015 - 2020) Overall Insurer of the Year Life Insurer of the Year (Sixth consecutive year) Most Innovative Reinsurer (Third consecutive year) Insurance Authority Award (2019) Most Distinguished Company in Spreading Insurance Awareness in the U.A.E. by the Insurance Authority Headquarters in Abu Dhabi International Investment Awards (2019) Best International Life Group (Non-UK) Best International Pension Plan (IPP) International Adviser Life Awards (2014 -2019) Best Regular Premium Investment Product Best Protection Product (Fourth consecutive year) Reader's Choice Award (Fourth consecutive year) Awards A global insurer since 1872 Zurich has been applying its experience and expertise for over 147 years to help customers worldwide understand and protect themselves from risk. Standard & Poorā€™s Rating AAā€“ Outlook Positive Moody's Rating Aa3 Outlook Stable A.M. Best Rating A+ Outlook Stable MSP12588 (02/20)