2. Introduction- Need for products
“Different people want different benefits and
different mixes of benefits .”
Philip Kotler
3. What is a product ?
“ A product is anything that can be offered to
a market for attention, acquisition , use or
consumption and that might satisfy a need or
want .”
Philip Kotler
4. Introduction
Companies may possess variety product mix
Half of profits of all US Fortune companies
came from products that did not exist ten years
ago.
Companies introduce new products to tap
existing clients and explore new segments
5. Why is there a need for new
products ?
Changes in tastes of customers
Intense competition
Change in economic/social environment
Increase in purchasing power
Failure of old products/ recently launched
products - actual product may not have
been properly designed, incorrectly positioned,
poorly advertised, greater competition.
6. Insurance products
Are described as UNSOUGHT consumer goods
by Kotler.
“ There are consumer goods that a customer
does not know or knows about but does not
normally think of buying. Classic examples are
life insurance.”
Unsought goods require lot of advertising,
personal selling and marketing efforts.
Life insurance is seldom bought, always sold .
7. Life Insurance Products
All products require approval of IRDA before
launch, designed by actuaries.
Individual (including pension ) and group products
Products may be packaged/ straight-jacketed
(“take it or leave it “) - could work only in
monopoly environment
Non-packaged -flexibility –with riders/add-ons -
available with competition by private players
One single product cannot suit all customers
Indian consumer is curious and demanding
8. Features of any life insurance
product
Who can be insured ?
What can be the sum assured ?
Under what events would SA be payable ?
How/when would the SA be payable ?
Term of the policy - minimax
Age at entry
Premium payment modes
Any additional benefits like riders ?
Conditions/exclusions under each policy
9. Basic elements of life
products
Life insurance business based on two basic
instincts – fear and greed
Term insurance takes care of fear of death
Pure endowment fulfills the greed for money
TI & PE are basic elements in every life insurance
plan
Called the basic building blocks in all LI product
design. Every company has different products to
suit the need of every customer.
10. Contd….
PE (savings only) seldom issued by insurance
companies as a separate policy
TI has always been one of the product range of
each LI company
A TI policy is a contract that provides life cover
for a limited number of years, the face value of
the policy being payable only when death occurs
and nothing in case of survival
11. Features of term insurance
Can be issued for a short period of short, fixed
terms.
Most important feature is it’s low cost –high
value.
Suitable for budget-conscious individuals who are
looking for family protection against financial
liabilities like loan, loss of income
12. Contd…..
Employers can cover life of employees
Best form of collateral security against
housing/education loan
No risk coverage beyond specified term
Conditions/flexibility may vary between companies
Unsuitable for those interested in maturity
benefits, except premium-back cases
13. Contd…..
May have renewable or convertible features
Some with fixed terms of 5-10 years have built-in
automatic renewal feature, whereby at end of
each fixed period, automatic renewal takes place.
Premium increases with each renewal.
Restrictions may be placed by each company on
the number of such renewals/maximum age for
such renewals.
14. Contd….
Convertible feature allows policy owner to have
the option to exchange his term policy for a
permanent policy, viz Whole life or Endowment
policy without having to produce further evidence
of insurability.
Good for young people fresh into careers.
15. Endowment Plans
Combination of PE & TI.
This plan offers face value plus accumulated
bonuses on maturity & death.
May have single or regular premium paying
modes
Several companies may offer choice of riders like
AB/PDB
Suitable when life cover along with medium term
to long term savings needed.
16. Contd…..
Not suitable for those looking for flexibility to
meet future lifestyle changes
Income/occupation may prevent policyholder from
taking this plan.
Loans can be taken.
PH wants guaranteed MC/DC
Interest sensitive product - life insurance products
give low returns & due to inflation, money value
gets reduced long –term.
17. Contd….
Insurers try to add additional benefits like loyalty
/ guaranteed additions.
Allowing periodic returns of a portion of face
value – money back plans - risk , growth, liquidity.
Endowment plans allow people to SAVE, building
a corpus for old age.
EI is decreasing TI & increasing investment
(saving accumulation ).
Traditional & unit-linked plans offered.
18. Money back plans
Features of risk , growth & liquidity
Periodical cash outflow to PH
No loan granted under this plan
Suitable for those who need periodic cash flow to
meet expenses, investments
Premium higher than regular endowment plan
19. Whole Life plans
Provides protection throughout life
Payment on death is certainty in contrast to TI.
An excellent way to give person’s family financial
protection throughout life and help them after his
death.
An estate planning tool, tax-free returns
Ongoing & future family expenses
20. Types of whole life plans
Ordinary whole life - plain vanilla policies.
Insured pays premium lifelong depending on his
survival/death
Certain maximum age fixed, treating as maturity
claim if survival occurs.
Convertible whole life -option to convert into
endowment after, say, 5 years. Helpful to people
who need higher insurance , but temporarily
cannot afford endowment plan
21. Children’s Plans
Parent or guardian is proposer
Risk on life of child begins after child attains a
specified age.
If age at commencement is 6 and specified age
is 15, the gap of 9 years is deferrment period.
Date at which risk begins is deferred date.
No insurance cover during deferrment period –
if child dies, the premiums are refunded.
Risk begins automatically on deferred date
without any medical test.
22. Contd……
When risk commences , premium is low .
Title automatically passes to child on attaining 18 .
Process called vesting.
After vesting, policy becomes a contract between
insurer and insured person.
Vesting cannot be less than 18.
Can be market-linked and traditional
Benefits for the child like premium waiver and
payment of instalment claim in case of death of
proposer – useful for continuing education/expenses
23. Rural insurance
Several companies have primarily microinsurance
term plans with refund of premia on survival.
Microinsurance (life) is protection of poor, rural
people and their families against 3 Ds.
Microinsurance also deals with health and general
insurance for the rural consumer
24. UNIT-LINKED INSURANCE PLANS
Combination of insurance & investment of choice
PH gets benefits from markets without keeping
track of market movements or monitoring his
investment portfolio
Ulips balance risk & return, investing premia in a
variety of funds – debt/equity/balanced
Amount invested is expressed in units.
Based on fund value, value of units vary.
Value of plan directly linked to value of fund.
On death, prior to maturity, PH paid SA or value of
units whichever is greater
25. UNITS
Unit prices calculated regularly for each fund
UP = Total market value of assets plus current
assets less current provisions / Total number of
units on issue
Unit account can be enhanced by top-up
premium
Switches from funds are allowed
Full value of unit account paid on maturity.
26. Investments
Choice of funds
Switch units between funds
Redirect investments to other funds
Vary premiums by making additional top-ups
Insurance desired must be specified from the
beginning
SA to be selected after considering various charges
; larger SA , more premium goes for insurance &
less for investment
27. NAV
NAV is the total value of the asset in the fund minus
expenses paid/payable divided by number of units
issued.
Issue value of a unit usually 10/-
NAV of a fund is indicator of value of the fund.
PH can find out value of his policy.
Insurer has to exhibit all charges –
Contribution related charges – to cover running
expenses of policy - commission/policy charges- one-
time or regular depending on mode
28. Charges
Fund management fees - costs of buying/ selling
various instruments for funds
Mortality charges – risk cover – paid once or
recurring
Rider charges – critical illness/AB
Switching charges - some companies may give
free switches/year
Administration charges – IT costs, operational costa,
levied flat with option of increase yearly
30. Contribution Contribution Related Charge deducted
Less 20%
20,000 - 4000= 16,000
Mortality & Rider Charge deducted
16,000 – 750 = 15,250
For the age 30 – mortality at 1.50/-per thousand
20,000/-
Life
Protection
500,000
The Client invests resultant in chosen funds
15,250/- invested in debt fund at a NAV of 16/-
Invests in
Funds debt/
equity or
balanced
Units Allocated
953.125 units allocated
Fund Charges deducted
Represented as NAV
NAV of debt fund 16/- per unit
31. SUMMING UP
ULIP provides
Life protection
Investment
Flexibility
Transparency
Rider options
Liquidity
Tax planning
HENCE , ULIPs act as a one-stop solution